xlibris.com

3.5
3.5 Based on 283 reviews

A pioneer of the supported self-publishing industry, Xlibris is a book publishing company created by authors, for authors. Xlibris has helped over 60,000 authors publish over 75,000 unique titles. One of its founding principles, which still stands since t...

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Average Rating

3.5

/
5

283 Reviews

5 Star
45%
4 Star
18%
3 Star
7%
2 Star
8%
1 Star
23%

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Review Time

Lewis B.
Very helpful in their guidance of a…

Very helpful in their guidance of a first time book writer.

5
Date of experience: Aug 19, 2021
Poppy Parker
Xlibris values the 'human touch' throughout the process

My experience started with an exceptionally good sales representative who kept me in conversation for several days. He answered ALL my questions, not just the ones he wanted to answer. He shared a genuine interest in seeing me achieve my dream to be a published author. I had made inquiries of five publishing companies. Xlibris Publishing, via this capable sales representative, never lost my attention. Based upon this BREAKTHROUGH experience and my own research of the company, I chose Xlibris as my partner in getting my first book in print. My Xlibris sales representative handed me off to a remarkably astute and professional submissions representative. During the production process I had members of my immediate family strongly question my choice for publishing assistance. They were only looking out for me, I know. Some of their arguments shook my self-confidence in my choice. I put their arguments before my Xlibris sales rep -- and he took my concerns to senior management. They took my concerns seriously and responded in a professional manner and tamed my self-doubting. Today, after a wonderful production experience with Xlibris Publishing, I now have E-Book, hardcover and softcover editions of my book in-hand--and it's posted for sale on the Xlibris Publishing Online Bookstore. We anticipate a Worldwide release on or before 10/1/2021. I couldn't be happier with my experience with Xlibris Publishing at this point. I highly recommend Xlibris Publishing for a first-time author.

5
Date of experience: Aug 18, 2021
Woody Barnes
Xlibris offers nice products but ...

Xlibris offers nice products but the process is quite sloppy. There is a lack of central communication making it extremely possible for the writer of a first book to follow what is really at stake. Too many so called managers who apparently do not know from each other. The process is also very slow. Promotion materials and website (all paid for by the author six months in advance) arrive more than a month after the book went online. How can you defend yourself on the market? This is not really helping the author as was promised.

3
Date of experience: Jul 22, 2021
Odette Morgan
The customer service was great

The customer service was great. I was supported by the team members when it was a difficult time. I learnt a lot during this process. I was guided in the right direction to be successful as a new publisher.

5
Date of experience: Jul 21, 2021
Elliot B.
All around good service!

5
Date of experience: Jul 19, 2021
Wells
Overall Great Experience with Xlibris

My experience with Xlibris has been good from the start. My first point of contact is Yuki Kenzo. We communicate via email and telephone and he's been very clear about everything that I need to know. Jane Cole also helped me in designing the book exterior and interior and editing process until the book is ready to published. Overall a good team work and efforts.

5
Date of experience: Jul 19, 2021
Denise Foster
Mommy, Your Kisses Make Me A Winner

As a first time children's author, I was in need of a great publishing company, who was willing and ready to work with me; helping me to bring my book/goal to fruition. Once I contacted Xlibris Publishing Company, they were very prompt and detailed with handling all my personal information, book manuscript, and my questions. Immediately, upon approval of my book, they then explained the specific steps and procedure with creating my wonderful book. I am highly pleased with Xlibris and its phenomenal service they graciously provided me. From the beginning phase of my book, to then assisting and supporting me with publishing it. I cannot thank Xlibris enough for making my dreams come true. With their level of expertise and intelligence, I could not have done it alone. And for that, I am extremely grateful for their collaboration and partnership, teaming up with me to publish my first very own non-fiction children's story. Amongst the many mountains they moved to reach my goal was the mere fact that they too were so excited for me to share this surprise with my son. They knew it was for his high school graduation present and they rushed and worked around the clock to make that dream of mine happen. Thank you Xlibris and for potential authors, please I hope you consider teaming up with Xlibris Publishing Company. They are reliable, they uphold their standards and help make dreams come true!

5
Date of experience: Jul 14, 2021
Lottie
Flights of Reflection, A Book of Poetry

Excellent job done with great promptness and accuracy.

5
Date of experience: Jul 14, 2021
Lettice Adams
I am very satisfied with the process…

I am very satisfied with the process and the final product.

5
Date of experience: Jul 13, 2021
Barb Ross
Having never self published a book…

Having never self published a book before, I entered into agreement with Xlibris. They have been fantastic in every respect. There was many hoops to jump through but they were always patient with me as we worked together. Because of their thorough guidance all along the way, I am now confident I would be able to succeed in another venture with them. The result of publishing my book, 'Big Wheels Rolling On' with Xlibris is a 10+ and their customer service is 'top flight'.

5
Date of experience: Jul 11, 2021

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Business Details

  • A pioneer of the supported self-publishing industry, Xlibris is a book publishing company created by authors, for authors. Xlibris has helped over 60,000 authors publish over 75,000 unique titles. One of its founding principles, which still stands since the company started publishing in 1997, is that authors should have control over their work. Xlibris holds true to this purpose as they help hundreds of authors publish every month in the method of their choosing.See more

  • email customersupport@xlibris.com
  • call 8447148691
  • language https://www.xlibris.com

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