yay.com

4.8
4.8 Based on 181 reviews

Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office. We're trusted by thousands of startups, SMEs and large organisations around the world. Just r...

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Average Rating

4.8

/
5

181 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Stephen
Dan understood and acted on my request…

Dan understood and acted on my request immediately. Forwarding problem resolved in 30 seconds

5
Date of experience: Apr 13, 2026
Aaron
Quick fast service

Dom help solve our issues with our phone connection extremely quickly and made the initial troubleshooting easy to understand. Great customer service !

5
Date of experience: Apr 13, 2026
Ben
Junaid Teladia sealed the deal.

Recommended by Claude AI but the ultimate decision was made due to the kind and approachable nature of Junaid Teladia. Top sales chap without being a 'sales chap'. The service so far seems really good, time will tell but i fear that even if i have an issue it will be dealt with promptly and properly..

5
Date of experience: Apr 13, 2026
Great support…

Super efficient service offered by Nitin in the support team, always happy to help and very knowlegable with the produts

5
Date of experience: Apr 02, 2026
Marketing Account
Dom is fantastic

Dom is fantastic. Always super responsive and effective :)

5
Date of experience: Apr 01, 2026
J Gaughan
We’ve had a really positive experience…

We’ve had a really positive experience with our new telecoms provider, and Junaid has been a huge part of that. He was incredibly supportive before we signed up, helped us all the way through the setup and is still on hand whenever we have any questions. His service has been excellent throughout and has made the whole process easy and stress-free.

5
Date of experience: Mar 19, 2026
Matti
Great onboarding experience

Thanks Junaid for a proactive and super friendly support during the onboarding both from commercial and hands on tech implemenetation. Always few steps ahead and really thinking how the make it effortless for the customer.

5
Date of experience: Mar 18, 2026
Tina Adkins
Very Good

Excellent service

5
Date of experience: Mar 16, 2026
Tracy
Great Recommendation

Yay were recommended to us by another user. Junaid @ Yay, from the very first call to enquire, was extremely helpful in navigating us to the correct package that suited our requirements. He helped talk us through the whole set up process from start to finish. I would highly recommend Yay and certainly Junaid as their representative. Great job! Great Service! Very competative

5
Date of experience: Mar 09, 2026
customer
Junaid is first class and Yay is great too

I tried a different supplier first and was frustrated with a lack of response. I called Yay and got through to Junaid immediately. From start to finish he was excellent! Helpful, patient and kind. Answered all my questions got me setup on the system gave me everything I needed to test it worked for me. After I signed up he followed up with me to check everything was working. Junaid was a case study on how to look after customers and turn them into fans! Thank you!

5
Date of experience: Mar 02, 2026

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Business Details

  • Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office.
    We're trusted by thousands of startups, SMEs and large organisations around the world. Just read our reviews and see for yourself! Get started in a matter of minutes and benefit from a host of features from call recording and IVR call menus, to call queuing and smart routing. Transform the way your business communicates and collaborates, just choose your own local virtual number, from London to Los Angeles, or port in your existing numbers today.See more

  • email help@yay.com
  • call 03301226000
  • language https://www.yay.com/

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