yay.com

4.8
4.8 Based on 181 reviews

Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office. We're trusted by thousands of startups, SMEs and large organisations around the world. Just r...

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Average Rating

4.8

/
5

181 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

toto4096
Very happy with the service

Very happy with the service, the support was really helpful with an initial setup problem and my account manager Junaid has been super responsive to some post sales questions I had

5
Date of experience: Jun 30, 2025
Mikey Johnson
Yay are fantastic

Yay are fantastic. Especially Penny who has been supporting us throughout our migration. We could've asked for a better provider to manage all of our numbers and services. Penny should be employee of the week or month or even the year. Thanks Penny!

5
Date of experience: Jun 27, 2025
Micah F.
Recently moved across to Yay

Recently moved across to Yay. Great support from their team - special thanks to Junaid and Charlie!

5
Date of experience: Jun 27, 2025
Naila B.
Amazing service as always

Amazing service as always, Dom always goes above and beyond to help with any questions that I have and nothing ever seems too much trouble.

5
Date of experience: Jun 27, 2025
Albert Wright
Good old fashioned customer service

Brilliant customer service as usual, Dom always sorts everything out without any hassle and always looks after us. Good old fashioned customer service in a high tech world!

5
Date of experience: Jun 26, 2025
Radical24NFM78
Very helpful and successfully resolved my query

Dom was very helpful in sorting out the technical issue I had with making calls. After going back and forth via email, he managed to successfully diagnose the issue and make sure that my Yay account was running smoothly. Very grateful for his support and I'm very pleased with the service overall.

5
Date of experience: Jun 26, 2025
Nina De Smet
Great support as alwasy!

5
Date of experience: Jun 26, 2025
BC54
Dom is bloody fantastic!!!

Dom is bloody fantastic!!!Everytime I send an email with a query, he replies straight away. I've worked with a LOT of suppliers over the years and I've never received such a quick and effective response. He's always on hand, happy to help and makes sure nothing gets left.

5
Date of experience: Jun 26, 2025
Betsy
The issue was raised and resolved…

The issue was raised and resolved within a few days, cant ask for more!

5
Date of experience: Jun 26, 2025
sosopend
Everyone at YAY

Dom, Umar, Rowan and the rest of the team are superb at dealing with any queries and issues I have. I really cannot recommend YAY and the team enough

5
Date of experience: Jun 25, 2025

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Business Details

  • Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office.
    We're trusted by thousands of startups, SMEs and large organisations around the world. Just read our reviews and see for yourself! Get started in a matter of minutes and benefit from a host of features from call recording and IVR call menus, to call queuing and smart routing. Transform the way your business communicates and collaborates, just choose your own local virtual number, from London to Los Angeles, or port in your existing numbers today.See more

  • email help@yay.com
  • call 03301226000
  • language https://www.yay.com/

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