yay.com

4.8
4.8 Based on 181 reviews

Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office. We're trusted by thousands of startups, SMEs and large organisations around the world. Just r...

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Average Rating

4.8

/
5

181 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
4%

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Melody Wright
Not clear on their prices they use…

Not clear on their prices they use pushy sales tactics and charge for everything paying over 20 quid two users when I pay circleloop 15 pounds two users and my phone number. they not tell you this when signing up been mislead.

1
Date of experience: Jul 29, 2025
Fantastic service and great support

Fantastic service and great support. Has all the features you could need including being able to use 3rd party apps and use your mobile number for caller ID and great contact syncing with Google or Microsoft etc. So many others don't have this facility. Technical staff are very responsive and helpful - would highly recommend.

5
Date of experience: Jul 16, 2025
Casey Coleman
Dom has been super helpful setting up…

Dom has been super helpful setting up new number for our clinic. Thanks so much for taking such a good care of us!

5
Date of experience: Jul 16, 2025
Kayla C.
I recently had the pleasure of dealing…

I recently had the pleasure of dealing with Dom from Yay.com, and I couldn’t be more impressed. Dom was extremely helpful, knowledgeable, and went above and beyond to ensure everything was set up correctly. His clear communication and patience made the entire process stress-free. It’s rare to come across customer service this efficient and personable. Thanks again, Dom – your support made a real difference!

5
Date of experience: Jul 15, 2025
Addison Johnson
Junaid offers exceptionally good…

Junaid offers exceptionally good customer service and follow up! If you are looking for telecom solution, goes for Yay

5
Date of experience: Jul 15, 2025
Dennis H.
Absolutely great service

Absolutely great service. Telephone was answered with hardly a wait in 2 different occasions. Most helpful and kind to me when I had a problem and on both occasions with 2 different people the same high standard of service.The online service was also very prompt in responding to my email.Excellent. Thank you

5
Date of experience: Jul 14, 2025
Anderson Scott
Recently joined Yay

Recently joined Yay, had an issue with ID verification and Penny was very lovely, helped me out quickly and smoothly. Thanks Penelope.

5
Date of experience: Jul 10, 2025
EK93
Prompt Customer Service

Such a smooth experience and great prompt customer service from Dom.

5
Date of experience: Jul 09, 2025
Jacqueline Kelly
Great service and customer support

Great service and customer support; would advise for anyone needing a virtual line!

5
Date of experience: Jul 01, 2025
Roderick
The Team at Yay are simply amazing!

The Team at Yay are simply amazing!They're always quick to respond and those responses are personable, accurate and helpful. Long may these excellent standards be maintained!

5
Date of experience: Jun 30, 2025

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Business Details

  • Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office.
    We're trusted by thousands of startups, SMEs and large organisations around the world. Just read our reviews and see for yourself! Get started in a matter of minutes and benefit from a host of features from call recording and IVR call menus, to call queuing and smart routing. Transform the way your business communicates and collaborates, just choose your own local virtual number, from London to Los Angeles, or port in your existing numbers today.See more

  • email help@yay.com
  • call 03301226000
  • language https://www.yay.com/

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