Review Time
I’ve been genuinely impressed by Yay.com across the board. The call quality is consistently clear, and their customer service has been outstanding — responsive, helpful, and professional every step of the way. I haven’t encountered a single issue since using them.What stands out even more is their commitment to supporting charities, once we formalise our charity status, they’ve offered to apply a discount, which is a huge help. Their platform's functionality is intuitive and packed with features that make it easy to manage everything efficiently.Highly recommended, keep up the great work and continue growing this excellent service!
Yay technical support services (including phone number porting) worked incredibly hard for me.The change of voice to YAY was smooth.I purchased 2 Yealink AX86R phones from NetXL (cheaper than from anywhere else). Fantastic, strong, dust and water proof.YAY then set them up for me as I was on-line. Within seconds the phones were working.Brilliant phones. Forget DECT wireless phones and get wi-fi phones if you have good internet and WiFi. These phones are VOIP only which means if you have FTTP/FULL FIBRE they work without any need for plugging into a phone 'converter'.Due to the vagaries of the telecoms market (BT or Open Reach) getting things wrong my 'home number' took a while to be ported across. But YAY succeeded in setting up my phone in minutes and porting across my number.User friendly, technically aware and determined staff. Determined to do right by their customers.Brilliant service.Phone quality brilliant. Speakerphone quality superb!So if you want belt and braces go to YAY/Next XL and get your home phone and VOIP (digital/fibre) voice/phone service from them!serv
I had an excellent experience with Junaid Teladia. The customer service was outstanding – setting everything up was seamless and completely straightforward. Junaid went above and beyond to help me get my account set up quickly, saving me so much time. What I really appreciated was that there was no over-selling, just honest and genuine customer service. A truly professional experience, highly recommended!
Very useful service and support!I had an issue logging into my account and figuring out a few features, after contacting their email support I was helped by a lovely support expert. Support was quick and helpful, definitely a great customer experience!
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