yay.com

4.8
4.8 Based on 181 reviews

Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office. We're trusted by thousands of startups, SMEs and large organisations around the world. Just r...

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Average Rating

4.8

/
5

181 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Israel Smith
Very happy with our move to Yay from…

Very happy with our move to Yay from (now defunct) Skype. I was concerned that there would be issues with moving the phone numbers over because Skype unhelpfully doesn't provide the best ownership documentation.Junaid made this quite simple, he was very engaging and he provided Tutamantic with the best fit for moving our numbers.Good job!

5
Date of experience: May 20, 2025
Asher Cooper
I have a small problem and Claudio gave…

I have a small problem and Claudio gave me full support and all was fixed.

5
Date of experience: May 20, 2025
I recently joined Yay after Skype…

I recently joined Yay after Skype closed. Junaid has been excellent with his support and helping me through the technical challenges. The response has always been immediate and efficient and I am very pleased that I chose Yay.

5
Date of experience: May 01, 2025
Ramonlycombos58
The worst service

I canceled my plan well in advance. They even notified me of my service cancellation and offered me new deals, which I didn't accept. I see that they've still charged the monthly subscription. I log in to check and my account is active, as if I hadn't canceled it. Incredibly awful.

1
Date of experience: Apr 29, 2025
Faye Powell
First class service

I called today for support as both our landlines were down. Rowan Oscar was an absolute superstar.So polite, friendly and patient. He resolved our issues so quickly and was amazing.

5
Date of experience: Apr 09, 2025
Patsy Johnson
They closed my account and my number…

They closed my account and my number with any notification , why ? I don't know .I used the number in many bank accounts and my card Marchant providers .So we need this virtual number. Now all accounts like PayPal with the balance I could not access? At least give me warning if there is frauds like you said ?So, it is very bad experience .

1
Date of experience: Apr 03, 2025
Oscar Harris
Yay are hands down the best business…

Yay are hands down the best business call provider i have used. The system is so easy to use, for but for anything i do need help with the guys are on the phone within minutes. I have to give a special shout out to Junaid and Charlie who have helped me massively this week getting set up. would recommend - 10/10 product

5
Date of experience: Apr 03, 2025
Loraine Kelly
Adrian Marlow

There are a lot of VoIP providers now, this is because the PSTN services are being shut-down, but Yay is the only provider that I would highly recommend for Business and Individuals wanting to have a Geographic or non-Geographic Number connecting to a VoIP Phone and Mobile.They have a great portal – with all the services you require via the InternetCustomer Services is second to none, yes at busy times you may have to wait a minute or so, but they always answer there calls.Also, they have a status portal, which you can see if there is a problem 24/7

5
Date of experience: Mar 31, 2025
Alanna Bell
Great company with great customer…

Great company with great customer support! We've been with them for many years and many years to come.

5
Date of experience: Mar 31, 2025
Cameron Stone
Great Service

5
Date of experience: Mar 30, 2025

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Business Details

  • Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office.
    We're trusted by thousands of startups, SMEs and large organisations around the world. Just read our reviews and see for yourself! Get started in a matter of minutes and benefit from a host of features from call recording and IVR call menus, to call queuing and smart routing. Transform the way your business communicates and collaborates, just choose your own local virtual number, from London to Los Angeles, or port in your existing numbers today.See more

  • email help@yay.com
  • call 03301226000
  • language https://www.yay.com/

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