zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

Filtered Reviews

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Review Time

Montgomery Taylor
Misleading unsubscribe process

Struggling to unsubscribe due to misleading instructions. The email claims I can unsubscribe in a specific section, but it feels deceptive and I've reported it as spam.

1
Date of experience: Nov 27, 2025
Avoid this service

Stay away from this provider; they are not a legitimate bank and seem intent on taking advantage of customers. I would feel embarrassed representing this company. If you seek a compassionate bank that understands individual needs, opt for a reputable high street bank instead. This service lacks competence and may mismanage your funds. Additionally, they may remove negative reviews on platforms like Trustpilot to protect their reputation.

1
Date of experience: Nov 27, 2025
Puerca1029
Zopa is exceptional

Zopa is one of my most trusted credit cards. I travel to the Caribbean twice a year, and this card has never let me down. The staff is friendly and always prioritizes customer satisfaction. I hope Zopa continues their great work.

5
Date of experience: Nov 27, 2025
Serena Kelly
User-friendly app

The app is very easy to navigate, and I have found the customer service to be excellent.

5
Date of experience: Nov 27, 2025
Nettie Turner
Long-term satisfied customer

I've been with the company for a while now with no issues. The app is extremely user-friendly, and I would recommend it to everyone.

5
Date of experience: Nov 27, 2025
Blair Brooks
Reliable and straightforward

A trustworthy company with no hassle, friendly staff, easy application, and quick decisions. Overall, a pleasant experience. Thank you!

5
Date of experience: Nov 27, 2025
AT41
Exceptional experience

The service has significantly aided me in rebuilding my credit profile and managing my debts. The app is user-friendly, and the costs are clear with no hidden monthly fees.

5
Date of experience: Nov 27, 2025
BARBARA GRAHAM
I have always been delighted with the…

I have always been delighted with the service I have received from ZopaThey are at all times supportive even if you are experiencing difficulties.I would really recommend them

5
Date of experience: Nov 26, 2025
Julie
Loan was approved and in my bank within…

Loan was approved and in my bank within 10 minutes. Excellent service.

5
Date of experience: Nov 26, 2025
Barry
Zopa

Zopa, is a great company, very understanding, flexible, always there to help, excellent customer service,highly reccommended.

5
Date of experience: Nov 26, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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