Eileen Baker

Empathetic and Supportive Assistance

The representative was very understanding and compassionate regarding my situation as a healthcare professional working in Dublin. They recognized the challenges faced in Emergency Medicine due to the...

Loretta

Lack of clarity in communication

The doctor switched my inhaler without providing clear information on the duration. Despite my repeated questions, I found it difficult to grasp his explanations, and he didn't seem to make an effort...

Osbert Long

First Experience with the Service was Smooth

I utilized this service for the first time and everything went smoothly; I received my callback at the scheduled time. After a brief consultation, my prescription was sent to the local pharmacy within...

Rebecca A.

Exceptional Service from the Doctor

The doctor was punctual, compassionate, efficient, and incredibly helpful! When the platform had issues, he took the initiative to reach out to me directly. His kindness was evident as he successfully...

Siti

The service was very good

The service was very good. Fast and reliable rather than we need to wait for an appointment with other virtual clinic. The doctor’s explanation and prescription was cleared.

Marcella Naughton

We received the call back on time

We received the call back on time. The Dr listened and was very thorough. It was extremely beneficial to be able to contact a Dr on a Sunday. I would have no hesitation in using this service again and...

Iain

The app was easy to use and you are given a selection of medical issues to choise from so that you a

The app was easy to use and you are given a selection of medical issues to choise from so that you are then (I assumed) connected to a Doctor best suited to your issue. The Doctor called on time, and...

Luther Lewis

In-depth and informative phone consultation with my healthcare provider.

I had an in-depth and informative phone consultation with my healthcare provider. Even though my condition required a referral to the local hospital, it was not life-threatening; however, the symptoms...

HB55

Frequent late arrivals and communication issues

Clinicians are often late, and during my last appointment, the website was down, which prevented my participation. I was referred for a blood test, but the necessary information wasn’t sent to my GP,...

Jordy

Bureaucracy

When i needed the service, i was drowned in bureaucracy to prove my children are indeed mineThat being despite my employer paying for the "benefit" and registering my kids as dependents.Waste of time...

Rachael Geraghty

Great doctor

Great doctor, very thorough discussion, happy with the outcome

Linda Roberts

Highly Recommended

The simplicity of making an appointment, any time of the day, particularly at a time of vulnerability makes the service so valuable. The doctors are personable and thorough and a detailed treatment p...

Hodierna C.

A wonderful experience with the doctor

I had a wonderful experience with the physician, who truly deserves high praise. From the very start, her empathetic and caring demeanor made a notable impact on my medical journey. Being away from ho...

Aisling/David Martin

First experience using Web doctor

Except for the long registration where we input medical history etc it was a fabulous experience. On time, efficient, easy to use, good value for money etc The input of symptoms prior to appointment w...

Veronica Taaffe

Web Dr review

Very fast appointment, and Dr was so easy to talk too, sent prescription straight too pharmacy and gave me follow up plan

ludo101

Quick service and good value

The service was fast and offered great value.

Deirdre Comiskey

So quick getting an appointment

So quick getting an appointment, Dr sent prescription through immediately. All in all from moment appointment was requested to picking up my prescription was an hourFantastic

Alisha Barnes

Grateful for the assistance

I am incredibly thankful! You saved my holiday. Being over 4,000 miles from home and waking up with a UTI is not ideal. The service was very convenient, and I was able to collect my medication upon ar...

Vicary F.

Warning: A very unsatisfactory experience with this online medical service.

I had a very unsatisfactory experience with this online medical service and feel compelled to express my concerns. About 95% of pharmacies do NOT accept their prescriptions. I went to six different ph...

Job

Quick, Easy, and Helpful Cannabis Treatment

Treat It made it quick and easy to apply for, and receive cannabis treatment - I would highly recommend if you think that cannabis could work as a treatment for you. They have a referral scheme if you...

Clifford Price

Excellent service

Excellent service - Dr listened carefully and was clear in his instructions. Highly recommended.

Paige Howard

Terrible experience

Terrible experience, completed everything at 8am and payment was taken. Then I was informed at 12.30 it hadn’t worked and I needed to use chrome and make payment, I did this (and had to pay again) and...

RC93

Excellent service

Rosalind

GP was great, would highly recommend

GP was easy to talk to, knew about all my medication and treated me as an equal when discussing my issues.

Wally B.

An outstanding experience with the doctor

The doctor was truly outstanding. He was very helpful and understanding, never imposing his beliefs on me and always involving me in the decision-making process. His empathy was evident, and he was ge...

CB

Great consultation by Dr Ahmed

Great consultation by Dr Ahmed. Took a detailed history and listened to all my concerns. Gave me a clear plan on what todo and the next steps.

Mr_Eroxe54

Thorough and attentive care

Thorough and attentive care, showing genuine concern for medical needs. Thank you to the doctor and team for all your support.

Nathan L.

Dr. Ahmed is compassionate and knowledgeable

Dr. Ahmed is compassionate, knowledgeable, and clear in his advice. He goes the extra mile, and I would highly recommend him.

Mandy Brown

Exceptional service today

Exceptional service today; I felt truly listened to, and I received helpful information along with a follow-up plan. I would definitely recommend this service.

Bruno B.

Consistently excellent service

This is my second appointment with this service, and I have not been disappointed. The booking process was very easy. I had a detailed video consultation with Dr. Ahmed, who went above and beyond, exp...

Lydia Skeels

Abysmal service which the Care Quality Commission should reinspect as a matter of urgency, since the

Abysmal service which the Care Quality Commission should reinspect as a matter of urgency, since the quality of care has plummeted so much in the last few years. I have been with GP at Hand since it w...

IBW

Nurse@Hand not GP@Hand

It would be a good start if GP at Hand allowed you to book an appointment with an actual GP. It doesn't allow this. You end up wasting time having to first have an appointment with nurse practitioners...

espartan123440

Stay very far away

Stay very far away. Unfortunately I have watched GP at Hand get worse and worse from great to absolute shit over the years. From terrible receptionists, to terrible online admin. They even have horrib...

Chris

Discusting GP surgery

Discusting GP surgery. The reception staff are rude and abrupt. Clearly don’t like their jobs. Sack them they are ruining your business.

Chi Wong

Hard to get appointments

Hard to get appointments. no continuation of care. Very hard to talk to the same person.

Sama

Stay away

I watched this service go from being the best thing ever so an absolute shit show. When it first started as Babylon back in the days this was amazing. Now it’s just embarrassingly bad. Imagine everyth...

Jon Guy

Didnt over promise and under deliver, if anything they did the opposite. Would 100% recommended to a

Didnt over promise and under deliver, if anything they did the opposite. Would 100% recommended to anyone who can't get anywhere with their own GP. Phone consultation same day, 3 hours after I made my...

Callum Baker

Exceptional Support After a Challenging Experience

I faced continuous difficulties with my local GP, struggling to get past reception or the practice manager for any medical assistance. After undergoing surgery privately, my GP declined to provide any...

Barry S.

A Great Alternative to Traditional GP Visits

In today's world, where getting an appointment with your own GP can take weeks, this service is an excellent option. I've utilized their service several times this year and have always managed to spea...

Christina

ZGP24 is providing an extremely poor…

ZGP24 is providing an extremely poor service. If their telephone consultations only result in telling patients to book a GP appointment themselves, then what’s the point of having them in the first pl...

Glenda Reed

Disgraceful service and a scam

Disgraceful service and a scam! Can't do anything for you! I put in my notes previous to paying £50 that I desperately needed a blood test referral. So she knew very well I needed that. I never had 50...

Amanda A.

Useless and wrong advice

As other reviewers have said they didn’t help me, just wanted me to contact my normal gp. They also tomd me my symptoms did not warrant further investigation wheras my normal gp has now referred me to...

Darwin Price

A very positive experience with the medical team.

I had a very positive experience with the medical team. The staff was friendly, competent, and communicated clearly. When I required urgent blood tests, I contacted them, explained my situation, and w...

Leonora Carter

Dr Prince is lovely

Dr Prince is lovely, so easy to talk to & understanding & was able to suggest an additional drug that might help me. Also because the appointments are longer than allocated in the NHS there is no hur...

MS

Fantastic in every way possible

Fantastic in every way possibleHighly recommend them Very professional, can't thank them enough

twintip7

I always return to Kent Family Medical…

I always return to Kent Family Medical - they are such a caring practice with an amazing medical team

Austen

V speedy and helpful appointment for…

V speedy and helpful appointment for daughter. Dr Prince lovely.

Averil Smith

The whole experience was superb

The whole experience was superb. Friendly, kind and understanding reception staff who made you feel valued and respected.The GP Dr Rebecca Prince was so kind and understanding with a caring attitude.I...