Erin Johnson

Exceptional Dining Experience at the Bar

The food at the bar is outstanding, with a gorgeous main course. The staff is delightful, and the service was excellent. The venue was bustling, creating a fantastic atmosphere. Prices are also very r...

MH27

Exceeded my expectations

I stayed here last year and used a voucher, so I didn't have high expectations. The room was decent, but later in the afternoon, I discovered a loud snorer next door! I went to the reception to see if...

Macy Butler

A lovely afternoon spent here

I spent the afternoon here while my friends went for a walk in the woods. Due to an injury, I couldn’t join them, so I asked if I could read a book with a cup of tea in the dining room. I was welcomed...

FEFELAPANIK20

Fantastic hotel location

The location of the hotel was fantastic, the rooms were impeccably clean and comfortable, and the staff were exceptionally friendly. One staff member, in particular, went out of his way to enhance our...

Glenda Long

Definitely a place to visit

I recently attended a wedding here, and the food was outstanding for both the wedding day and the following day. The staff were helpful and very courteous. The hotel bar was cozy with a large open fir...

Arda Smith

Exceptional dining experience at the bar

The dining experience at the bar was exceptional. The main course was delightful. The staff were wonderful, and the service was excellent. The atmosphere was vibrant despite the busy crowd. Prices wer...

Chasing sunsets

We expected so much more from this hotel, the staff appeared uninterested in any sort of level of se

We expected so much more from this hotel, the staff appeared uninterested in any sort of level of service and the food was a little disappointing for the price. We have experienced far better service...

Walden Lewis

On Saturday 6th July

On Saturday 6th July , my family members and I visited the Ritz Hotel for afternoon tea to celebrate a family member’s 60th Birthday. On the whole, we enjoyed our visit. The Palm Court is beautiful an...

Brody Howard

Perfect afternoon tea

Perfect afternoon tea, excellent service at the Ritz, from arrival the experience was incredible!Thanks to all

Preston Brown

VE CAREFULL BUYING VOUCHERS

Very disappointed with the service ,I hada gift voucher for my 50th, I knew I couldn't use it before it expired so they agreed if I paid £30 I could extend it for 6 months,so this is what I though I h...

Becky Turner

Booked a 2 night stay with afternoon tea.

Booked a 2 night stay with afternoon tea on day 2. Found all staff very friendly and accommodating. Our room was all that we expected and more. Afternoon tea was excellent, all the staff worked hard t...

OP

The Ritz hotel

Amazing team full of all the information I have needed to book a perfect birthday surprise for me and my fiance on her birthday. I can not wait to go there and then out another review then for their s...

Maria Cruz

I am writing this to warn other travelers about a fraudulent listing on FeWo-direkt (Vrbo) for a pro

I am writing this to warn other travelers about a fraudulent listing on FeWo-direkt (Vrbo) for a property in Todtnau, Germany (Object #5681240). I received a booking confirmation that appears to be o...

RA80

the worst booking service you can ever…

the worst booking service you can ever try !!!!!First of all, when we reserved a house they showed us the wrong address on the map and they didn't send us the address after 1 day when they sent us the...

KS

I was quite happy with Homeaway

I was quite happy with Homeaway, till they made new rulles for payments in 2019, the landlords don`t get payed unless the quest has stayed to the property already one day.That makes it difficult to re...

Noah Procházka

ATTENTION ARNAQUE

AW

We canceled a booking in Honfleur

We canceled a booking in Honfleur, FR, well before the one month cancellation deadline--actually more like three months. I wrote to VRBO to get our deposit back, after being advised that we didn't qu...

Mindi Hughes

Lack of will to resolve payment issue

We are fewo-direkt partners as home (villa ) owners for 5 years now. In this period I recommended their service at least to 100 other property owners, but after my last experience I will not do that a...

AF11

Disappointing Experience at a Difficult Time

On the 10/12/2025 from 1pm to 4pm, I reserved an event room for a wake, accommodating 30 people at a cost of £21 per person, totaling £630. However, only 18 attended. The food provided was insufficien...

Karyn Long

Booked 3x family rooms in Maidstone…

Booked 3x family rooms in Maidstone branch. Check in took over an hour because they messed up. No cot when cot was requested so had to wait for 2 hours for a cot. On arrival, rooms were smelling damp...

Rosalie Adams

Good value but deals don’t work

I stayed in Chester St David’s and Cheadle Hotels and on both occasions they charged me for items that should have been included…Hotel staff were excellent but their central Customer Service were as m...

Madge W.

Tried to book two rooms on the app

Tried to book two rooms on the app, and it wouldn't let me.....tried four separate times. Then tried to sign in via website but it didn't recognise log in details, and had to sign in as a new person w...

Wells

The not so great Village Hotel - Maidstone

The Village Hotel - MaidstoneSo, in a few words, the hotel is tired, under staffed (perceptively) not dirty but definitely not clean, pool has seen better days (huge net over the pool stopping the fla...

Lester Powell

rooms looked a bit cheap

rooms looked a bit cheap, nice staff tho, food was alright. not worth the price but cant really go wrong

Jeremy Johnson

Another Wonderful Stay at This Location

I am currently at this location and, as always, I am having a great experience. The staff are exceptional, and I feel well taken care of. The facilities are excellent, and the value for money is outst...

David Harris

Staying at Safestay Barcelona Passeig…

Staying at Safestay Barcelona Passeig de Gràcia was not a pleasant experience. We paid for the breakfast while booking the room, but when we arrived to SafeStay a receptionist informed us that the bre...

Rose Walker

Staying in Safwstay Barcelona Gòthic…

Staying in Safestay Barcelona Gòthic wasn’t the greatest experience. The receptionist, Adrian, was very rude and kindness wasn’t exciting while he was working. I told him that my bag got stolen and I...

Precious Morris

Tyiesha’s Solo Trip to York England

This pass summer I travel solo to York England for the 6 week internship program. It was my first time leaving America to experience something new. I went to gain work experience and since I was the o...

OC

I was in Safestay Hostel of Passeig de…

I was in Safestay Hostel of Passeig de Gracia in Barcelona and it was a unpleasant experience. I decided to choose this Hostel as I had the experiente of staying in London where I had a great time. He...

Mara Wilson

Staying at London Elephant and Castle Hostel but freezing cold

Paid for 10 nights as a group booking, heaters are not working and you can not reach the management team. They don't really care about their customers. We are getting the worst service that we've paid...