marleen hermus

We spent a wonderful week in December at Swissôtel Sharm El Sheikh and truly loved our stay. The res

We spent a wonderful week in December at Swissôtel Sharm El Sheikh and truly loved our stay. The resort is beautiful, with stunning swimming pools, a fun aqua park, and a lovely private beach. The bea...

Wanda Johnson

Felt at home

The staff at Swissôtel Resort in Phuket was extremely nice, always smiling and greeting us when we arrived at or left the restaurent area. The breakfast buffet was like nothing I've ever tried, and we...

Rain Howard

Good customer service

I always love brands and companies that are willing to acknowledge when they've made a mistake and then do something to make it right. After a less than great customer service experience with someone...

Irma Price

Swissotel Patong Manager

Swissotel Patong, PhuketThe hotel, staff and food are top notch. However. my wife and I were in the gym when the apparent hotel manager walked in. She rudely asked me if I were her (my wife) trainer.....

Dave Barnes

I Had stayed in Singapore

I Had stayed in Singapore . Superb location . Once I could see the Ferrari drive from my room balcony . It is just above city hall MRT and the mall . Nearby China town too . Had great stay always.

MT77

Fabulous holiday wonderful hotel outstanding staff.

Spent 2 weeks at this wonderful hotel in Hurghada leaving 16th February. Have no complaints at all. Staff, food, accomodation excellent. There is a spa, beauty salon with hairdressing on site. A lot o...

John Mcclintock

Filthy.Manky.dirty.smelly buildings couldn't get moving for migrants taken drugs & shitting all over

Filthy.Manky.dirty.smelly buildings couldn't get moving for migrants taken drugs & shitting all over the rooms instead off using the toilets all the staff have body odour problems. And never wash...

Jay Esse

The term "Hotel" shouldn't be attached to the Ibis. Ibis Hotel in Newcastle is more of a 2 star Mote

The term "Hotel" shouldn't be attached to the Ibis. Ibis Hotel in Newcastle is more of a 2 star Motel. Although cheaper than it's competitors, the quality & services are those of a backpackers in...

Kris Hall

Ibis Rouen France

I booked an ibis hotel in France. On arrival we were asked to pay which we did, then went to the room. We booked a double bed and sofa bed for our 5 year old son. We were given a cot. They knew the si...

Natasha

Terrible

I went to Ibis budget in Birmingham and it was the worst hotel i have ever been to. I had to block my door as it didnt lock, the loo which was in a cupboard smelt like pee, the sink was in the bedroom...

MS KATHLEEN GRIFFIN

Great value for money

Stayed in the Ibis hotel in Heilbronn, Germany.The staff were extremely helpful and friendly.The room has very comfortable beds and good shower facilitiesThey serve the best cup of Latte I have ever h...

Lodewijk

They need to improve a lot

I made a reservation, by email, hat the Luxembourg airport hotel. Which went lost. So they put me and my mom (recovering) in the same bed. The food was way overpriced. Only positive thing is the walk...

Wade

The most disappointing airport lounge I've encountered.

This is undoubtedly the most disappointing airport lounge I've encountered. It was unclean, the food was questionable, and the service was unimpressive. The lounge was overcrowded, with many sections...

Lucas

Rubbish doorman.

Rubbish doorman.Rude.08.30 24 aug.Kept saying HSBC card was unacceptable though it was valid a month prior.As this was a new card it needed to be fed in as opposed to contact or swipe.The rude guy wou...

Tanner Walker

Dissatisfied

I rarely give feedback however I have come off a business class flight from Delhi and had the unfortunate experience of being greeted by your front desk at terminal 2 plaza premium lounge 3rd Septembe...

MrCreepaie42

Awful lounge at Vancouver…

Booked this lounge at Vancouver airport. It was appalling. Basically a cordoned off area in airport. 3 choices of hot food - which tasted awful. Paper plates, wooden cutlery, one choice of red or whi...

Patty

A horrible experience from dirty…

A horrible experience from dirty toilets to dirty tables buffet absolute insult to customers terrible service no plates food and absolute joke your staff need training it all goes to extremely bad man...

Nevaeh Turner

Fantastic lounge with great facilities

Fantastic lounge with great facilities. Lounge was really clean and tidy than previous visit. The supervisor was really helpful, I think her name is Neesha, helped us to order kids food. Toilets were...

Jefferson

Disappointing hotel stay

Disappointing hotel stay. The rooms were outdated, the bathroom was cramped, and the service was lacking. Many TV channels were not functional, and the walls were dirty. The toilet paper holder was br...

RC

5 stars goes to Alvin

5 stars goes to Alvin, he’s very polite and considerate of guests

Nathalie Morris

If you are looking to boost your…

If you are looking to boost your business then you are at the right place! I am satisfied with them.

MaxitoH

Great location for a great price

Great location. Quiet room. Completely renovated bath. Far enough from Times Square that you can see the lights down Seventh Ave but not in the middle of all the commotion.Room rate made it very attra...

Carlton Baker

Stayed there 2 times, first great, second awful

I stayed there 2 times, each for 7-8 nights.- The first week I got a beautiful room in good shape and at a good price. No issues with it.- The second time, I got a much worse room, more expensive, whi...

LC80

Rip off hotel

Nice hotel modern rooms which are very clean. But a Facilities Tax added to your bill by slipping a sheet of paper under your door on your last night which added over £200 to our bill for 1 week stay....

B Stewart

Each year my company provides an incentive trip for top sales and other employees... this year secre

Each year my company provides an incentive trip for top sales and other employees... this year secrets baby Beach Aruba was chosen. Employees are given the option to extend the trip or pay for upgrad...

A W

Hyatt runs a Best Rate Guarantee program where they guarantee under a published online policy to of

Hyatt runs a Best Rate Guarantee program where they guarantee under a published online policy to offer better, cheaper rates by 20% if you can prove a cheaper rate exists within 24 hours. THIS IS A...

AA

My honeymoon gift from my husband was…

My honeymoon gift from my husband was taken from our room. We stayed at the Hyatt Regency Waikiki Beach. I contacted the hotel and security was absolutely no help at all. Their response, “I am sorry f...

teptrisc313

Hyatt Anchorage - a most disappointing experience!

I am staying at the Hyatt Place in Anchorage, Alaska with nine friends. We are paying over USD 400 a night and the hotel is worse than a one star bed & breakfast.They do not make up the rooms unless...

Rodger Harris

I accidentally booked at the hyatt…

I accidentally booked at the hyatt centric in new york city when my intentions were the Grand Hyatt in new york city, they told me they would not refund me unless i emailed them that i booked the stay...

Archibald Cooper

Do not stay at Kissel hotel in Downtown Oakland

I don't like to write negative reviews but this hotel has forced my hand. This hotel is shady...straight up. I'm a man of principal, honesty and I work too hard to get treated the way I have been. Let...

Carol Putman

The room was poorly lit. Bathroom door handle fell off and took 24 hrs to get it sorted. Couldn't c

The room was poorly lit. Bathroom door handle fell off and took 24 hrs to get it sorted. Couldn't close over Bathroom door in the interim. Radiator didn't work and room was frozen. We were on a much...

LB

I wasn't sure whether to give this a 3…

I wasn't sure whether to give this a 3 or 4 star - because it's such a beautiful location I will give it 4. Food could have been better, lounge a bit soulless and wasn't keen on the gin bar. But lovel...

SC65

Classic Afternoon High Tea

Absolute disaster. Had a voucher for 2 for afternoon tea. When you make the booking on-line, they ask you if you have any dietary requirements. I responded by saying neither of us could eat Mayonnaise...

Mitchell Long

Shoddy behaviour

1. we did a review which they said was for Trustpilot - it hasn't appeared... hence the follow up.2.we booked dinner bed and breakfast for 28th February 2023. It was worth turning up for the dinner an...

Hannibal Taylor

Booked for 2 night stay to celebrate…

Booked for 2 night stay to celebrate our golden wedding anniversary disappointed is an understatement the view from the bedroom overlooking an old roof that what we could see out of the filthy windows...

Kay Carter

If I could give negative stars I really…

If I could give negative stars I really would. We we given key cards to a foosty stale and extremely dusty room. Not luxury at all. After having to speak to two house keeping managers and a deputy man...

steve

The hauppauge New York Holiday inn Express has a two-week rule I want everybody to know that is work

The hauppauge New York Holiday inn Express has a two-week rule I want everybody to know that is working here from out of town or waiting for a home to be built that you might want to choose someplace...

Philip Foster

Immaculate Bedroom and Delightful Breakfast, But Night Reception Needs Improvement

The bedroom was spotless, and the breakfast offered a lovely variety. The daytime reception staff were fantastic and incredibly helpful. However, the night porter/receptionist was a major disappointme...

Jonas F.

A Disturbing Lack of Compassion

If I could give zero stars, I would. The treatment of staff by the company is utterly unacceptable and deeply troubling. Management denied a team member the time off he was entitled to in order to mou...

Kurt Coleman

Average

Exeter, Tudor St. One of the two lifts was out of order. Staff seemed to be going through the motions and didn't really seem to engage with customers. TV didn't work. skirting boards had damp rot near...

MC

Holiday Inn Walden Ky.…

made a reservation with holiday in express in Walton Ky. When we made the reservation we needed a handicap shower room preferably on the first floor.When we arrived on Feb. 5th we got to our room and...

Myrna Cook

Lack of space

Booked a family room for my husband, 13yr old son and myself. Room was very small. Had a double bed and a pull out bed which took up all the space. No room for the suitcase. Had to open it on the floo...

mohamed nasser

​Subject: Formal Complaint: Unfair Dismissal, Coercion, and Systemic Violations - Mohammed Dawood ​

​Subject: Formal Complaint: Unfair Dismissal, Coercion, and Systemic Violations - Mohammed Dawood ​To: IHG Global Ethics & Compliance / Regional Office ​I, Mohammed Dawood, am submitting this fo...

Joe F.

I had booked a party at the Kensington…

I had booked a party at the Kensington branch carribean themed night for my daughter. The food was horrendous, burnt & inedible, we had complained on the night to the manager & other members of staff...

Charlyne Cooper

Good hotel for Uni visit

Stayed twice now at the hotel in Lincoln visiting family at Uni. Clean, smart, great for B and B, good UK breakfast. Ideal for family at Uni. Yes you pay for parking but you do elsewhere now. Will sta...

Candy Scott

what they did well holiday inn ex Wakefield

what they did well - the staff on reception very pleasant, especially the lady sunday morning 15/9/24, sorted out breakfast tables for my family gathering without being asked, loverly. everything else...

DM

Great night in Oxford

Stayed one night 22/11/2024 Holiday inn Peartree OxfordReception 10/10 excellent Room ,free upgrade 10/10 excellent Food had snacks on the evening 9/10Breakfast excellent 10/10Staff , can not praise e...

Cory Cox

The holiday in express kitchen staff…

The holiday in express kitchen staff was amazing especially the morning staff. Best experience ever. Seymour indiana holiday inn

Lisa Schumacher

Excellent customer service. We had to cancel our plans and leave town early due to blizzard condit

Excellent customer service. We had to cancel our plans and leave town early due to blizzard conditions. Customer service was very responsive and professional with our request for a refund.

Mark Perry

A shocking experience with this company and a booking with Mercure Sheffield. A close relative passe

A shocking experience with this company and a booking with Mercure Sheffield. A close relative passed away which meant I had to cancel my reservation in order to attend the funeral. Yes, the reservati...

Irina Baciu

This site is a SCAM!!!! DO NOT BOOK WITH THEM!!! My family of four went to a cruise for Christmas'

This site is a SCAM!!!! DO NOT BOOK WITH THEM!!! My family of four went to a cruise for Christmas' holiday and we booked a hotel room, for one night, through Algotels. The price was CAD 211, in Fort...

Rose Sookhoo

I made a reservation on expedia but got a confirmation from Algotels. I contact the hotel to confirm

I made a reservation on expedia but got a confirmation from Algotels. I contact the hotel to confirm my reservation and they told me that they declined the reservation and said Algotels was to contact...

Scott Fryar

I was booking through Trivago to take a trip to Atlanta for a four day work conference and I only sa

I was booking through Trivago to take a trip to Atlanta for a four day work conference and I only saw it was routed to Algotels, who had sketchy online reviews, after I had already made my purchase! A...

Pamela Dodero

This company is a joke I only give 1 star because I can’t give less. I booked a hotel in one city a

This company is a joke I only give 1 star because I can’t give less. I booked a hotel in one city and was booked in a different city. I have screenshots to prove that I made the reservation for the...

Mallory

Disappointing experience with voucher expiration

We had a gift voucher that was valid for one year, expiring on 01/01/2026. Unfortunately, due to unforeseen health issues, we couldn't use it in that time. When we reached out to the company, they ref...

Allen Morgan

Disheartening Experience with a Gift Voucher

I want to share my experience with a £150 gift voucher purchased for us by our daughters last Christmas, which has been extremely disappointing. My wife was undergoing treatment for breast cancer when...

Penelope Long

Disappointing stay at Lake Windermere

Recently stayed at Lake Windermere, and was disappointed considering how much we paid for the room. Turned up to find that the only parking option was a £20 valet service which for a one night stay ju...

Jace C.

Not what we had booked and poor service at MacDonald Portal

We went to Portal golf and spa hotel this weekend for surprise 70th. The golf, rooms and meal were lovely. However, the service in the bar area wasn’t very good at busy times with only one person on t...

MS67

Leeming House Hotel

We stayed at Leeming House in November. My evening meal was not cooked properly. The plate was ‘swimming’ in blood from the steak. I did complain to the waitress at the time. Nothing was done. At brea...

Kelsey Lewis

Alveston Manor Hotel Stratford upon…

Alveston Manor Hotel Stratford upon AvonIf you want a nice place to stay don’t stay here. Old shabby and grubby. Needs updating and some new carpets and a complete make over and painting. Carpark is...

Bobby Pospiech

Our experience at the Sian Ka’An luxury resort was very mixed.. We had a room with a lovely private

Our experience at the Sian Ka’An luxury resort was very mixed.. We had a room with a lovely private rooftop deck. However there was no hot water or even warm water to fill up the giant hot tub so we...

MS43

Fantastic Experience at Two Resorts

We stayed at a resort in Punta Cana for a week in January 2025, and then returned to another resort in December 2025 for another week. Our experiences have been wonderful so far, and if everything con...

Randolph B.

Disappointing Experience at the Hotel

Currently staying at the hotel and have used it about three times a year for over 11 years. They've closed several restaurants, leaving only one main dining option and a subpar snack bar, with no comm...

Ralphie Parker

disaster hotel Bahia Principe Punta…

review is about Bahia Principe Punta Cana. I had been to this complex twice before and it had changed into complete craphole. Uncomfortable beds, cleaning stuff that cleans room only if its convinie...

enzorod0633

Birthday in hotel

Very clean hotel with good and attentive staff. Breakfasts were really tasty. The weather was not so good as we wish, but still we has a possibility to swim in the ocean. The beach is not big, but in...

GA

Would recommend in a heartbeat ♡

The staff is amazing! The service, kindness, hospitality & joy is nr. 1-2-3 on my list...Always happy, smiling, dancing, humorous & grateful it as well as being professional & caring.All the 'a la car...

Joel C.

Disappointing Family Dinner Experience

We had a family meal at a local establishment this evening, December 29, 2025, with three adults and two children. While the staff was very polite and accommodating, they seemed severely understaffed....

SalvaExtreme003

Pleasant stay with great food.

I found a lovely place to stay with excellent food. The staff were very good, and the gardens were beautiful.

MCKAY2218

Unfair parking charge practices.

During a breakfast meeting at a local venue, I exceeded the allotted 3-hour parking limit. My concern isn’t just the fine but the questionable practices of the parking enforcement company, which faile...

dark_jojo97481

Received an unexpected fine.

I received a £100 fine for not registering my car at a local venue during my first visit. I didn’t see any signs indicating this requirement, and a local friend was also unaware. We parked for 1 hour...

Caleb L.

Terrible customer service experience.

I received a gift card for my 50th birthday but couldn't use it until two years later due to scheduling conflicts. I was informed that the card expired after 12 months with no refund available, which...

kinrrex1542

Displeased with new parking policy.

I used to visit a local venue regularly, but I won't return after they changed their parking policy. There used to be two hours of free parking, but now you have to register your car. I was unaware of...

AIeee

Hotel B&B Munich Messe IGNORING MY EMAILS is only going to make things ALOT worse for both you and

Hotel B&B Munich Messe IGNORING MY EMAILS is only going to make things ALOT worse for both you and hotel BB overall because: 1. You owe me compensation for the illegal attempts to charge my car...

TomyCuervoYT

My outstanding experience at a hotel in Spain

Contrary to other reviews, my stay at a hotel in Spain was incredibly positive. I appreciated everything, from the friendly reception to the cleanliness of the room, the available underground parking...

Mildred Turner

Room was acceptable, but service was lacking

The room met basic standards, and although there was a notice stating that towels wouldn't be changed daily, they were replaced, and the beds were tidied. However, the beds were made over our pajamas,...

Ben Long

The booking process is just efficient !!

Availabilities are proofed quickly. The form that needs to be filled-in is clear. It is complete (even includes professional use) and the auto-fill is very impressive. Only improvement I could imagi...

Micah B.

Ganz einfach

Even when my knowledge of german language isn't that good, it was very very simple booking in Deutsche. My experiences with B&B Hotels in Würselen, and Mainz, have been excellent, and looks like still...

Tyson Brooks

Reservations made easy

Very simple to use booking system, with a user friendly interface.

Kerri Clawson

After a long morning of travel, we arrived at the hotel we reserved on the app from 10am - 5pm to fi

After a long morning of travel, we arrived at the hotel we reserved on the app from 10am - 5pm to find that the hotel would not honor the reservation. They said that they were sold out and that Dayuse...

Jerry

Excellent service for daytime hotel needs

This service is fantastic — ideal for when you need a hotel room for a few hours during the day, without needing to stay overnight. Perfect for layovers, early arrivals, or just a quick rest. I will c...

Jayda

Very easy steps

Very easy steps

Nika Silvestri

Easy reservation process!

PAULBADEA

It was fast to book our room

It was fast to book our room. Wish we could specify the room type.

GA84

Not sure not applicable

I'mNot sure what to do

AH

awful

Tracking website does not work, I enter my consignment number and it tell me that there are more than one with this number (?!? Unique IDs anyone !?!) and requests that I also enter my postcode; same...

Caden Clark

Terrible in every way

Paid for next day delivery, waited on all day for courier to collect the parcel and no one turned up... So I rang customer services only to be on hold for 40 minutes before giving up. I have since ema...

Reese Morris

Rubbish

Faild to deliver parcel as the driver said I refused delivey! Customer services stated he must have tried to deliver to wrong address, so would get depot to get him to return. Guess what no delivery!...

Venetia

couldn't care less

They were supposed to be collecting some packages to return to a furniture company. Before the company could arrange a delivery day with me, they turned up and shoved a card through the door! This had...

Philip Adams

Utter rubbish

I was sent a present for my birthday and only found out so because of the sender getting worried. Surprise ruined. Turns out Citylink supposedly attempted delivery twice (online tracking said so) but...

MA39

Open the door and throw it in!!!

Earlier today I checked to see if my parcel had been delivered using the Citylink tracking. It seemed it had been delivered and I had signed for it which was clever of me as I am 12 miles away from ho...

Damien Butler

Convient and chic

This was my first stay at The Ravel Hotel and I couldn't have been more pleased. Convenient, chic, and cost efficient. My meeting was a short walk from the hotel so it was quite convenient. Service an...

DH27

This is THE place to stay when visiting NYC for the first time with an amazing view!.

A GREAT VIEW, remodeled space and great staff! What more could you ask for? Our room was CLEAN, with plenty of room and a very MODERN design and layout. The location can't be beat. We pulled up to...

EB

Ravel Hotel - New York

The Ravel Hotel is in a good location overlooking Manhattan on the East River with fantastic views, the staff were helpful and friendly. There is a shuttle bus to the nearest subway station and it onl...

Nicholas Reed

We loved our stay in your hotel, the comfort, the staff and of course the dinner and view at the top

Go there, if you want to enjoy a stay in New York!

Sean Adams

The Ravel is an easy commute and a great NY bargain.

We were not sure staying in Long Island City across from Manhattan would work out. It works just fine! The Ravel shuttle can whisk you to subway stations and in a few short minutes, you're enjoying...

JF

Great hotel with even better views of Manhattan

Great hotel with an awesome rooftop restaurant and lounge with stunning views of Midtown Manhattan. Super easy access to city

SP

An old hotel with high expectations but mixed experiences

The hotel is quite grand and has an old-world charm. Given its star rating, one would expect the standards to be exceptional. However, our experience with the service was inconsistent. While some staf...

Adrien Barnes

Charged twice for room plus £200 bond unreturned

The staff are very un helpful. I have been trying to reclaim money from the hotel after we were charged twice for tte room plus a £200 bond that they still owe us.Two communications later and no joy.I...

Absalom Wright

Check the bill !

Nice Sunday lunch for family of 9 . Sadly got wine added to the bill which wasn’t ours. Still arguing to try and get the refund. This has put us off rebooking our annual event. Lovely staff in the Mav...

cubie0229

Afternoon Trash

Afternoon Trash! (Tea). Very Poor. Avoid. Do not waste your money. You’d have a nicer meal at greggs! I would award zero stars if this was available. Worst meal I’ve ever been served in my life! I’m...

Cuthbert Hughes

This stay was by far one of the worst…

This stay was by far one of the worst experiences I have had in any hotel, and I stay in Hotels 1-2 nights per week on average, and have done for 6 years for work.I have never felt more unwelcome in a...

Jayce Morgan

We enjoyed the Vermont.

We stayed at the Vermont, and I found it to be quite a pleasant experience, room was clean, bed was comfortable, my only gripe was the check in , it was more like a Spanish Inquisition the only thing...

Sabrina Ross

⭐ **1 Star – Extremely Disappointing Experience After Spending Over £3,000**

⭐ **1 Star – Extremely Disappointing Experience After Spending Over £3,000** We arranged a spa getaway for **7 adults**, costing **over £3,000**, which included an overnight stay, spa access for the...

Ciarán Kelly

WoW, can’t wait for next year

Wow, what a beautiful place really enjoyed every part of it. The staff can’t do enough for you. The food was amazing and excellent service from Charlotte. This was our second visit and plan to do annu...

Carry Price

Fantastic dinner

Fantastic dinner, food was beautiful, our sever Charlotte was fantastic! Couldn't do enough for us.

Joy Price

Welcome break

Read previous reviews and I was shocked.This is my wife and myself first visit. The car park wad packed but this was due to extensive work being done on the grounds.However we arrived and eventually p...

Tanner Hughes

Having arrived today I am very…

Having arrived today I am very underwhelmed.Car park is rammed, reception was too busy, dreadful times allocated for meals, hot room and dates decor.Genuinely not worth what I paid

Joanna Harris

No peace or soothing spa experience to be had…

Upon arrival in the car park the panels concealing the current building work proclaimed ‘exciting things happening this summer.’Hmm, I thought, there was no mention of any building works taking place...

MR

Displeasing Security Experience

The security staff were rather rude when I requested a pat-down instead of going through the radiation scanner. Despite my calm demeanor and responses in Dutch, she made a fuss about my request. I sim...

Cooper Ross

Stood in a tunnel with a huge herd of…

Stood in a tunnel with a huge herd of people. They were only letting people with EU passports go through. I haven’t seen such a pathetic of a situation in 20 years. While we did manage to get from the...

CA

In 2013

In 2013, we stopped at Schiphol and were met by a very rude passport control officer. After that, we avoided that airport.

Garth Hughes

Poor start to our visit to Amsterdam

The worst international airport I have ever visited. Poorly staffed, poorly signposted. Immigration was a headache and baggage reclaim was even worse, with our bags being designated to be on reclaim b...

Joshua Scott

Only 4 passport control points

Only 4 passport control points..90 minutes in row..still not at passport control

Lee Fisher

If I could give zero I would

If I could give zero I would Filthy airport , incompetent unfriendly staff and navigating here is a nightmare

LB

Disappointing Santa Experience for the Family

As a group of four adults, one five-year-old, and one six-year-old, we reserved the Santa experience to create a magical moment for our two little girls. While we were initially impressed by the lovel...

Aurora Hughes

Serious Illness Due to Food

The meal I had at an event led to severe food poisoning, as it was the only food I consumed that day. This has left me feeling extremely unwell, resulting in significant lost income right before the h...

Elliot Barnes

Very disappointed

This seems to be a theme looking at previous reviews,my niece booked afternoon tea & use of spa facilities for her mum & me her aunt we are twins for our 60th birthday,pool,hot tub,sauna nice had to a...

MS

Not what it used to be….!

Having been a regular visitor to The Celtic Manor Resort prior to COVID and always enjoyed the experience. I was very disappointed that our last visit didn’t come close to what we were expecting.We ex...

Caden Cook

80 pound Spa day

80 pound Spa day, but drinks and desserts cost extra - don't forget to put money in your robe pocket. The locker didn't work, parking was full price if you stayed more than 3 hours. The decor was shab...

Reba Anderson

Came for a relaxing break away from…

Came for a relaxing break away from life’s hustle and bustle…. Wow would have been better off staying home.. firstly The room 1078 tired and shabby no water only 1 robe and we waited and hour and 45 m...

Jordanas Borusas

Never ever will I stay in Premier Inn again better spend the night on the streets with homeless peop

Never ever will I stay in Premier Inn again better spend the night on the streets with homeless people on the bench. We checked in, entered the room after 5 min we , and got the call that we had a fam...

Sergio Satta

We have stayed at this Premier Inn Colchester twice previously prior to our last visit in March. The

We have stayed at this Premier Inn Colchester twice previously prior to our last visit in March. The Location was what we required for visiting a family member who hadn’t long in this world. Having b...

Mark Durrant

I spent 8 weeks at the premier inn Hemel hemstead central ,there are no words for how lovely the sta

I spent 8 weeks at the premier inn Hemel hemstead central ,there are no words for how lovely the staff there are ,they have to deal with so so much with the young kids that run riot there ,but all tha...

Khizran Nazir

I had one of the worst experiences at the Premier Inn Uxbridge Town Centre. The hotel advertises on-

I had one of the worst experiences at the Premier Inn Uxbridge Town Centre. The hotel advertises on-site parking with a charge, but in reality, there is no parking available, and guests are directed t...

Noton

The windows do not open so there is no fresh air at all. The room smells stale. Following my stay I

The windows do not open so there is no fresh air at all. The room smells stale. Following my stay I had a dreadful flu type illness which lasted literally months I can't help thinking ot was the build...

Max Hopperton

Very disappointed in my stay. I was away for work and unfortunately forgot my toothbrush. In a usual

Very disappointed in my stay. I was away for work and unfortunately forgot my toothbrush. In a usual establishment they would offer a free one since the cost is already inflated. They tried charging £...

Barbara G.

Ho trovato in Umbria Una Suite fantastica !!!!

Una Suite fantastica !!!!Avevamo cercato in largo ed in lungo una camera con queste caratteristiche io e la mia compagna, finalmente l'abbiamo trovata in Umbria ad Assisi.I punti di forza: - Mega Vas...

Elena

Un sogno

Un complesso residenziale nasconde al suo interno questa perla rara: una lussuosa suite per due, con Spa privata e jacuzzi. Gli interni conciliano minimalismo ed eleganza, una coccola per sfuggire dal...

RR71

Un complesso residenziale nasconde al…

Un complesso residenziale nasconde al suo interno questa perla rara: una lussuosa suite per due, con Spa privata e jacuzzi. Gli interni conciliano minimalismo ed eleganza, una coccola per sfuggire dal...

Giulia

Fantastica Suite ideale per coppie e notti romantiche

Voglio lasciare anche qui un elogio a questo stupendo posto che mi ha fatto trascorrere una notte indimenticabile, in occasione del mio anniversario di matrimonio, con mio marito ora e fidanzato prima...

Enrico Rossi

Un Anniversario di Matrimonio…indimenticabile !!! Grazie Luxury SPA Suite Assisi

Un Anniversario di Matrimonio indimenticabile in una camera da sogno scoperta per caso !!!Volete stupire il Vs. partner, con l'aiuto di Manuela e di questa stupenda Suite sicuramente ci riuscirete.

Alina Payne

Ho comprato un Voucher regalo per la mia Fidanzata a SPA Suite Assisi

Ho comprato un Voucher regalo per la mia Fidanzata, da questo sito spasuiteassisi.com,ragazzi nn vedo l'ora che finisca tutto questo blocco da Coronavirus per raccontarvi l'esperienza in questa camer...

Sue Radford

Overpriced likely because it was a six nations date but I wouldn’t never stay at the chain again .

Overpriced likely because it was a six nations date but I wouldn’t never stay at the chain again . It was very expensive , staff were ambivalent, there was misinformation, poor decor and insufficien...

deans experience

Just visited Bournmouth and the…

Just visited Bournmouth and the Roundhouse owned by Britannia Hotels is full of illegal male foreign people and therefore best avoided. The company also owns other hotels being used this way and is m...

Holden

Shut down all hotels that profits from…

Shut down all hotels that profits from illegal migrant rapist's

Edward

Britannia hotels are ruining this…

Britannia hotels are ruining this country with their greed for government handouts

Kendrick W.

There isn't a star rating 0

There isn't a star rating 0, there should be.The hotel room in Llandudno was the worst that I have ever stayed in, it is nothing like the Web site description. the balcony was rusty and filthy, I have...

Philip Reed

Avoid at all costs

Avoid at all costs, The hotel reception staff are unfriendly, even rude, and can be aggressive. Other guests complained of this, as well as ourselves.

Paula

10 years of visiting Warner hotels here is an honest review and the pros and cons of Thoresby Hall.

10 years of visiting Warner hotels here is an honest review and the pros and cons of Thoresby Hall. Group of 4 went to celebrate a special birthday. The negatives out way the positives. Many people we...

Laurence Alison

Where do I begin? Perhaps with the fact that what was most alarming about WH was they were prepared

Where do I begin? Perhaps with the fact that what was most alarming about WH was they were prepared to bully my mother (recovering from facial surgery and diagnosed with severe heart failure at the ag...

Bernard Bell

Similar experience to another recent…

Similar experience to another recent review on this site.Unsympathetic customer service if you have to cancel your booking however exceptional the circumstances. They simply refer you to their Terms &...

Kierra Price

Warner hotels have deteriorated very…

Warner hotels have deteriorated very much since COVID. The price, just for a reservation, has spiralled tremendously and facilities have become less and less.Having just returned from a three night br...

Adam Lewis

Just back from Sinah…

We have just arrived back from Sinah Warren and we have to say how disappointing it was.The beds and pillows in 105 were very uncomfortable. We had a double glazed window that was blown and you couldn...

Barry Bell

cancelled booking process

previous holiday cancelled due to illness, tried to rebook for later date, cheaper to cancel ( with holiday protection) and rebook afresh, they no longer have a price promise.Warners do not do refunds...

P Meg

This is relating our stay at AC Marriott downtown Bethesda. We stayed at the AC Hotel by Marriott B

This is relating our stay at AC Marriott downtown Bethesda. We stayed at the AC Hotel by Marriott Bethesda Downtown after a long day at a volleyball tournament, and while the hotel initially looked n...

LP

A hotel that disregards wildlife threatens natural migration

A hotel shows a complete lack of consideration for wildlife by constructing buildings directly at the wildebeest crossing, interrupting their natural path. Employees can be observed driving them away....

YM94

Perfect service

Elbert Sanders

A pleasure to deal with a morally principled, honest company

In these times of Covid-19, you can forgive some companies for being slow to respond to customer needs.Marriott however sent out an email from their CEO offering refunds almost immediately, and the ho...

CC

WORST EXPERIENCE EVER

I am trying to book my honeymoon, which should be a happy experience. Marriott managed to make this an incredibly terrible experience - giving me conflicting information, having me call a variety of n...

Swaine Long

Trustworthy group

Trustworthy group. I have always enjoyed staying with them all around the globe. They have so many amazing properties and the service is always above to the expectations. They did great with the coron...

Krista Baker

Leonardo hotel: Sheffield

Don't waste your money. You will not get a good night's sleep here. Cleaners start cleaning rooms at 8am with no consideration to you: hoovering, cutlery clinking,banging doors shut etc. Room doors do...

Nina Reed

Leonardo hotel Newcastle poor

Parked in car park outside, turns out that’s not the one they have a deal with. That’s a bit away from the hotel. Went to order room service, have to go down to pick it up. Food was not the best Room...

Lorraine T.

Leonardo Royal - Haymarket Edinburgh

We stayed at your Haymarket hotel last night, to the tune of £269.10. Which seemed fine at first booking.However, once we arrived on site yesterday, there was several things that immediately became ob...

Honor Scott

Leonardo Exeter

Had a lovely stay again at this wonderful hotel. I have to say Lyma is a breath of fresh air at breakfast, happy and bubbly, a credit to the hotel. The girls at the front desk was also very pleasant a...

Violet B.

Jake the manager at Brighton waterfront…

Jake the manager at Brighton waterfront did actually go out of his way and upgraded my disabled nephew's room from standard to executive accessible for our 3 night stay. This was after our bad experie...

Louis A.

Deafening Silence from St Pauls London…

Deafening Silence from St Pauls London Hotel after total failure of water system for several hours for whole hotel. Call to Reception unanswered and Chat Line.2 Emails again NO REPLY!Lovely Hotel let...

Karen M.

Great spa. Ferne is lovely!

great spa! lovely massage and facial i had with Ferne. She is so sweet and a great therapist. Really made my birthday treat, thank you! :)

Xander

Excellent staff

Having recently stayed at marriot,s Hotel in Durham I can honestly say it was a pleasure.the staff were excellent,especially a local lady called Shirley in housekeeping who,s vast knowledge of Durham...

Karlie A.

Poor service and poor attitude

Poor service and poor attitude. Marriott is tired and so are their staff. Really poor experience in their hotel in a recent stay. Inflexible and rude to be honest. Unless you want a poor experience, 1...

Homer Cooper

Poor customer service and dated.

Room was dated. Furniture chipped. Electrics not working. Had to go to breakfast with wet hair as no working sockets to use hairdryer. Staff suggested it was my fault. Turned out to be their faulty ke...

iSwoze_dmcPVP35

very unprofessional and rude…

very unprofessional and rude receptionist Marcela in the Bexleyheath hotel. very bitter and miserable with an attitude. this was the first and last time staying with the Marriot hotel

Wataneki

Tired hotel terrible breakfast …

Tired hotel terrible breakfast cancelled dinner for that evening couldn't risk it two night stay they forgot to service rooms rang reception for towels three people two rooms s...

Asma Kanzari

TRAVELER WARNING: Disappointing Experience at Tortuguero Lodge & Gardens (Costa Rica) ⚠️ I am sharin

TRAVELER WARNING: Disappointing Experience at Tortuguero Lodge & Gardens (Costa Rica) ⚠️ I am sharing our experience to prevent other travelers from being misled by the "premium" label of this est...

Cole C.

The best place we booked in CR

Johnson Butler

Beautiful place staffed with friendly…

Beautiful place staffed with friendly and knowledgeable people.

DP

Tortuga Loge is a great and beautiful…

Tortuga Loge is a great and beautiful place!

NC87

Great place to tour Tortoguero

Great place to tour Tortoguero. Staff was extremely friendly and helpful. Rooms are the best. Love waking to Howler Monkeys in the morning. Great food.

Saizzias19

Beautiful lodge

Beautiful lodge, clean and peaceful. Had a lovely time with my family. Service is excellent.

Noel Cosgrove

myself and my wife booked for 2 nights in February. On the first morning we couldn't use the bathr

myself and my wife booked for 2 nights in February. On the first morning we couldn't use the bathroom with the smell of sewage .We had to vacate the room for the day.When we returned there was a sli...

CW

Leonardo Augsburg

We were very pleased with our stay at Leonardo Augsburg. Trendy hotel. Nice room with comfortable beds and a good bathroom with a good rain shower. Unfortunately, the room was quite damp and the air c...

Allen Cooper

Poor hotel.

lovely area, ideal situation right on beach front.Reception area very nice,breakfast good ,staff excellent, rooms very poor, bad smell from drains, electric points coming out from wall in bathroom, we...

Shania Baker

Leonardo Hotel, Cardiff

Leonardo Hotel, Cardiff. Whilst I can’t comment about the hotel facilities, I do believe in credit where it’s due and would like to leave a Review to note how wonderful and helpful my first impres...

Kasey Wilson

Good location in Belfast and that’s the…

Good location in Belfast and that’s the best I can say. The room was reasonably clean, apart from the tea tray and mold in the bathroom. The walls are paper thin so we were kept up until 3am by noise...

Rhiannon Rogers

Leonardo Hotel Dublin “Awful Service”

This is the Leonardo Hotel in Dublin.The customer service offered in this hotel is probably 0.1 above zero. I am a regular user of hotels and understand the meaning of customer service, this hotel was...