acdesignsltd.co.uk

1.6
1.6 Based on 104 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.6

/
5

104 Reviews

5 Star
10%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
81%

Filtered Reviews

Filter Reviews

Review Time

GW28
Zero stars, item not received with no response

Zero stars. Ordered Kenough Barbie sweatshirt as gift in good faith and paid for express delivery which should have arrived within 2-3 days. Queried by email, no reply. Called number on website which just rings out. When i googled it was listed as a scam number for accident claims. So disappointing. Luckily I ordered on PayPal and can get a refund.

1
Date of experience: Aug 24, 2023
Hazeyy41
Cowboys

Cowboys. Wish I had read the reviews. Ordered via their Instagram account and received no update, despite them committing fast delivery.going to cancel via my bank. Disappointing

1
Date of experience: Aug 14, 2023
Jenny
Thieves

This company took my money and never shipped my order, still waiting from 6 weeks ago. Contacted them through email and left a message several times, unable to speak with anyone. Do not order from this company, they will rob you.

1
Date of experience: Aug 10, 2023
Isabella Kelly
Scam company

Scam company I've emailed and says my order has been delivered! But not has anything or any response Very annoying that I didn't read these reviews first

1
Date of experience: Aug 01, 2023
Ed Ross
Won’t let me state No Stars

Won’t let me state No Stars. Ordered a personalised water bottle in June for my sons birthday in July, still hasn’t arrived. Emails go unanswered, no communication, phones ring out…a disgrace. Have handed it over to the bank now.

1
Date of experience: Jul 31, 2023
Marianne Kelly
Didn't receive my order

Didn't receive my order, contacted them to say I hadn't received it to be completely ignored, I disputed with my bank so my bank refunded me, this 'company' have disputed it with the bank yet they still can't reply to me! Its now been 4 months of constant messages to them and they've ignored every single one! Scam company don't order

1
Date of experience: Jul 14, 2023
Shania Barnes
Terrible customer service

It’s a shame I had to give one star because I wouldn’t have even given that. Terrible customer service. I pad £8 for express shipping only to receive my package over two weeks later after being advised 2 days. They do not reply to emails and the phone number just rings out. I would steer clear, I actually received my order but looking at the reviews a lot of people don’t even get their order.

1
Date of experience: Jul 13, 2023
LM66
Don’t waste your time!!

Don’t waste your time! Not even worth 1 star to be honest. Ordered a personalised water bottle in June for my sons birthday in July, still hasn’t arrived. Emails go unanswered, no communication. Have handed it over to the bank now.

1
Date of experience: Jun 26, 2023
Victoria Howard
Failed fast delivery

Paid for fast delivery (almost 8 pounds!) for Father's Day present. The order was not delivered on time, plus the company didn't pay enough postage and the post office holds it, as i have to pay additional 3.5. NO communication, not answering emails or fbVery disappointing.

1
Date of experience: Jun 17, 2023
Abe Hughes
DO NOT ORDER

They don't even deserve the 1 star. DO NOT ORDER FROM THEM. I ordered a father's day gift from them. It didn't arrive. They even emailed to check order, but never arrived and they didn't respond to any further emails. Don't waste your time and money ordering from a company that doesn't deliver. Have seen other reviews now, wish I had checked earlier, I am not the only person they have done this to.

1
Date of experience: Jun 06, 2023

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More