Review Time
The product itself is lovely, however, having bought on 1st and paying for a 4-6 day delivery window, it took 13 days to arrive. Communication from them is very bad, Two emails sent and ignored, which only heightened the worry that it wouldn't arrive. As I said the product itself arrived and is lovely. Which is why I've given 3 stars but if they want to improve their score here maybe be honest about delivery times and/or communicate with customers better.
Ordered 2 presents which were obviously for Mother's Day. Both even said Mother's Day on them! I used this company because of the 4-6 day delivery promise, and ordered with 10-days to spare. They didn't even dispatch the parcel until the day before Mother's Day! So, thanks for that! That's my wife's day ruined! Won't ever use you again
The product itself is lovely, however, having bought on 1st and paying for a 4-6 day delivery window, it took 13 days to arrive. Communication from them is very bad, Two emails sent and ignored, which only heightened the worry that it wouldn't arrive. As I said the product itself arrived and is lovely. Which is why I've given 3 stars but if they want to improve their score here maybe be honest about delivery times and/or communicate with customers better.
Nice product which has now arrived. But communication from this company is terrible and needs improving! Ordered on 28th Feb with the 4-6 day delivery option which I paid £3.95 for. Wasn’t even dispatched until 9th March looking at the tracking. I have sent two separate emails that have been completely ignored and still awaiting responses.
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