Review Time
I ordered a pair of shoes and they send me a wrong size cuz they didn’t checked if the shoes are same numer with the box, after i made the return they send me a mail with : we don t have your size in store anymore. The hole thing took about 1.5 weeks. Now i m waiting for my money….
Amazing product and Great Customer Support!I currently am living in Lisbon, Portugual for 3 month and ordered this online. My order as arrived in two days, just as it said on their website. Now, had to write to CS because after the package arrived in Lisbon, they courier from Lisbon, kept delaying the delivery. So After 3 days I wrote thee AFEW STORE Customer service and they replied almost instance. One hour after my email to them, I get called by the courier from Portugual to see how they can deliver the package and to see what was the misunderstanding. So extremely recommend AFEW STORE, they were amazing. my new sneaker are awesome! Do not hold them responsible for the courier in portugual, however I did leave a detail feedback about that. hopefully they can get a more reliable partner in portugual, so their efforts do not get wasted by partners that are not as serious.
When it arrived to country destination we had customs issues and when I contacted them they took there time investigating it and provided the documents to customs too late resulting in order returning back. Then they couldn't even find the return and I had to wait a few more days and when it arrived the sneakers had some tear above the laces, Customer service is slow and take ages to contact you back, sneakers are abit damaged and it's just a long process to return for a exchange I ordered these before Christmas and I received finally on the 23rd
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The AFEW STORE, founded in 2008 – based in Düsseldorf, grew to an international well-known sneaker store. Our assortment of products grew from year to year. Besides classic sneakers we are also releasing limited and exclusive sneakers. Over the years we have collaborate and worked with big brands such as Nike, Adidas, ASICS SportStyle, Diadora or KangaROOS.
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