Name: alamo.co.uk
Telephone: 000000000
Rating: 1.9

Karlie Cook Guest

Booked car specifying an automatic via…

Booked car specifying an automatic via consolidator/compariosn site VIP Cars, to collect in Girona, with Alamo. Impossible to find a figure for extra driver or for full cost of all the insurance upselling. When arrived to collect, was told that there was no auto available so was obliged to hire a more expensive electric and of course all the extras were very costly. Not happy.

Date of experience: Jul 30, 2024

NF20 Guest

1 year ago

We arrived a little early for our…

We arrived a little early for our rental car at Gatwick airport. The young man ( didn’t get his name) was friendly and efficient. We had a lovely upgraded car and no problems the whole 2week trip.

Date of experience: Jul 28, 2024

Gladys Guest

1 year ago

I was wrongly billed for an upgrade

I was wrongly billed for an upgrade. I wrote via the website and got no response. I called and spent time giving all the details - I was told someone would deal with it, but nothing happened.

Date of experience: Jul 27, 2024

Natalie Guest

1 year ago

Not what we thought we booked

Thought we were hiring a standard rental car on their website. Got an email telling us where the car was.. on this road.. up a hill... between these other streetsTurns out it was enterprise car sharing .. car sharing company.. not what we booked. Car was near empty on fuel and dirty

Date of experience: Jul 22, 2024

larafayetta60 Guest

1 year ago

Unprofessional and more or less its…

Unprofessional and more or less its fraud

Date of experience: Jul 20, 2024

Wilson Kelly Guest

1 year ago

The one and only airport shop closing at 10PM

So they run a car rental shop at Stansted Airport, where flights land until midnight, but close the shop at 10PM. Yet they ask for the flight number but I guess it is just out of curiosity, because they do not wait for you if flight is delayed and not even try to contact you. First time in my life I get to the shop 75' late (not 3 hours) and nobody is there.

Date of experience: Jul 17, 2024

Wilhelm Cook Guest

1 year ago

Brilliant USa Road Trip - Valerie at San Fran was brilliant

Was very impressed with the alamo service that helped our family have an amazing usa road trip.Valerie in the San francisco airport branch was very knowledgeable and provided great advice and help with an upgrade to SUV and simple return without petrol top up.The Jeep Grand Cherokee provided great comfort during long drives as well as being brilliant on the tight Lake Tahoe and Yosemite roads.Drop off at Alamo LAX was very efficient as well.Cheers Alamo and Jeep for memorable road trip holiday.

Date of experience: Jul 15, 2024

David P. Guest

1 year ago

Fantastic service in Majorca!

Date of experience: Jul 15, 2024

Calvin Wilson Guest

1 year ago

No service

Arrived with flight and have been waiting for 30minutes to pick up my car. Queue is enormous. One person checking in. Two people in the office doing nothing. Never again

Date of experience: Jul 14, 2024

Esty Guest

1 year ago

DO NOT USE THEY ARE FRAUDULENT

DO NOT USE THEY ARE FRAUDULENT I returned the rental car in France and all was fine they said the deposit will be returned today. It’s now been 3 weeks and they say they have returned the deposit and they definitely haven’t I HAVENT GOT THE TIME TO BE CHASING FOR MY MONEY BACK AND I SHOULDNT HAVE TO. I will report to bank and trading standards!!!! Terrible.