Review Time
I recently signup with alibaba cloud and choose a basic server (1 vCPU, 2 GB, smallest HDD, 10mbps) and choose pay as your go (just for some tests), I don't know if it is normal that alibaba cloud charges Pre-authorization every week, I mean in my billing management console it only says $0.95USD, I know they still charge for using the hard drive, but it's a minimum, and read in their faqs they charges $1.00USD to verify is your credit card, its ok, but cmmon, more than $50 USD in less a month?First day of signup receive this:Sep/09/2019 Pre-authorization hold in the amount of: 10.0 USD (it's not 1.00 USD like they said in their faqs), We will release and then reinitiate the pre-authorization hold to your PayPal account after a set period of time on a recurring basis.then this: Sep/20/2019 Pre-authorization hold in the amount of: 15.0 USD and another $10 USD same day, whats wrong?? ask for help, still didn't respond.and a new one..Oct 1, 2019 Pre-authorization hold in the amount of: 15.0 USDThere are $50.00usd on Pre-authorization charges in less than a month, even I had stopped my instance, does anyone knows if AWS do the same??this wasn't the best experience, nobody answers my ticket since 12 days ago, have to cancel my subscription on paypal, not recommended, If you like to receive alerts of charges to your credit card every week and nobody answers you, this is the right company.
They lure you in with the promise of a free trial just to get your email and payment details but they offer nothing instead. I've been waiting 24 hours to get the 100 free sms to test out their platform, instead, I already paid 2 USD credit card authorization. Not only I could've sent 100 sms easily anywhere else with $2, I would have done it in 5 minutes.Stay away
I used Alibabacloud for a big ecommerce project. The support team was responsive and very professional for all the questions that arose. In spite of the demanding scalability tests, the architecture performed very well and allowed us to collect more traffic than we had calculated.
Alibaba cloud leads in China and it's the only real option if you want to be serious there (Azure and AWS don't have Managed kubernetes and advanced AI services in China as they operate through a partner they don't want to give the technology to.Also growing quickly in Asia Pacific.
Alibaba Cloud has been great to connect to the China ecosystem. Using their CEN product with Proxy / Reverse Proxy I was able to serve my customer in China without refactoring. Great professional services. Great account management team. Thanks all around.
I used Alibaba Cloud to build my multi-cloud solution in a single region with Terraform. I had some issues but the support team has been able to help me quickly on some bugs on the alicloud terraform plugin. I also recommend the ElasticSearch managed service who is better then AWS !
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