Review Time
RtC happened Fri 23rd. Breakdown assit refused to tow car. Gardai had to arrange towing.Reported incident 9am Mon as they don't work weekends! Was told I had to arrange to move crashed un drivable car to a free area because its expensive!!! No courtesy car provided. Couldn't understand Devika Nair because se spoke Indian! I speak English! Was 2.5 hours on hold twice this week. Someone hung up on me 3 times. 7 emails sent. Zero communication since Monday. A shocking insurance company. I have contacted the Ombudsman.
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At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide.
We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.
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