alsa.es

1.6
1.6 Based on 141 reviews

ALSA es el operador líder en el sector español de transporte de viajeros por carretera. Con más de cien años de experiencia y una vocación de innovación permanente, ALSA está integrada en el grupo National Express, operador de transporte público internaci...

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Average Rating

1.6

/
5

141 Reviews

5 Star
10%
4 Star
4%
3 Star
1%
2 Star
6%
1 Star
79%

Filtered Reviews

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Madelyn
Excellent comfortable coaches but bring earplugs!…

Excellent comfortable coaches fabulous however being earplugs if you are travelling in the evening or at night. On my way from Santander to Gijón, a child would not be quiet the entire journey for over three hours mother did nothing, the driver listens to the radio despite people trying to sleep and some passengers don’t care about speaking on phones. So bring earplugs or earphones and journey will be perfect.

4
Date of experience: Aug 04, 2022
Nicholas Walker
I would not recommend!

I would not recommend!We couldn’t use the bus bathroom during our 8 hour journey because it was locked and you need to pay 1£ to enter and the driver didn’t let us go out of the bus to another bathroom. I asked someone to please just leave the door open for me, because I didn’t have an £ with me. I got yelled at and had to close the door. What more to say I had to hold it in for 8 hours of beg people for money.

1
Date of experience: Aug 04, 2022
Increase Cook
Overpriced

Overpriced and during my 5 hour trip from Barcelona to Valencia there was:- no toilet in the bus- no wifi- only one stop to go to the toilet in a rush- no usb charger - no electric socket- no digital screen- no tv All the things I’ve mentioned were shown as included while purchasing tickets, so it is a bit weird that it was not in our bus.

1
Date of experience: Jul 24, 2022
Jayden Taylor
We couldn’t use the bus bathroom during…

We couldn’t use the bus bathroom during our 4,5 hour journey bc it was locked and the driver didn’t let us go out of the bus to do it. What more to say.

1
Date of experience: Jul 19, 2022
Chas Cooper
I wouldn’t even give Alsa one star

I wouldn’t even give Alsa one star, they are the most unreliable transportation system in the world especially in Cartagena Spain

1
Date of experience: Jul 18, 2022
Joan Harris
Absolutely satisfied!

We used the bus to move between Sevilla, Granada and Malaga. We are really satisfied about the travels. The busses were always on time and the sits were comfortable.I'm not giving 5 stars because we didn't always find the power outlets.

4
Date of experience: Jul 11, 2022
Richie B.
Horrible Drivers

Drivers are consistently and needlessly aggressive to customers, including to children. If possible, avoid using ALSA.

1
Date of experience: Jul 10, 2022
Natalia Vega
Estamos intentando sacar un billete en…

Estamos intentando sacar un billete en la web, llevamos veinte minutos y no hay manera😡😡 lamentable, incomprensible, una empresa con un monopolio con un servicio penoso.

1
Date of experience: Jul 01, 2022
Johnny Barnes
Bus Elche - Valencia

Bus Elche - Valencia on 24th June 2022 at 15:45. 15 min late, as always.

2
Date of experience: Jun 24, 2022
Clint Fisher
That was a worst trip in my life

That was a worst trip in my life. The lights was constantly turned on at night and shone in the face, but the worst thing is that it's hard to imagine - they almost never make stops and the toilet on board is paid. One euro, necessarily a whole coin. Naturally, I could not imagine this in advance, and no one could change money for me in the garden, and passengers should not do this. Drivers don't care about your problems. In general, the trip lasted 8 hours and I was very sick (

1
Date of experience: Jun 15, 2022

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Business Details

  • ALSA es el operador líder en el sector español de transporte de viajeros por carretera. Con más de cien años de experiencia y una vocación de innovación permanente, ALSA está integrada en el grupo National Express, operador de transporte público internacional de autobuses, autocares y ferrocarriles presente en el Reino Unido, Europa Continental, Norte América, Norte de Africa y Oriente Medio. La concepción del transporte desde una visión integral y la satisfacción permanente del cliente son las premisas sobre las que ALSA desarrolla su actividad. Como operador integral, es capaz de atender las diferentes necesidades de movilidad de los ciudadanos mediante un amplio abanico de servicios de transporte de ámbito regional, nacional, internacional, urbano, discrecional (alquiler de autocares) y turístico.See more

  • call 902422242
  • language https://www.alsa.es

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