amberarch.com

4.3
4.3 Based on 137 reviews

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Average Rating

4.3

/
5

137 Reviews

5 Star
75%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
15%

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Review Time

Tom
Excellent mystery shopping company

I would highly recommend Amber Arch. This is a very professional and friendly mystery shopping company, who are excellent to work for. They are very supportive and I always feel valued by them. I thoroughly enjoy working with them.

5
Date of experience: Dec 22, 2024
Odin Powell
I have had the pleasure of working with…

I have had the pleasure of working with this team for a couple of years now, Stephanie and Pamela are always helpful and great communicators. Very approachable and easy to contact if I ever have any problems.

5
Date of experience: Dec 20, 2024
Neon_Strixezsz83
Good company to work for

I have worked for Amber Arch for several years and always found them great people to work with. Pamela and Stephanie are always friendly and helpful and willing to sort out any queries/problems. Payment has been made on time.

5
Date of experience: Dec 19, 2024
Imelda C.
Great company to work for

I have worked with Amber Arch for many years. They are a super team to work with. Always contactable on the phone and supportive. I have enjoyed a variety of assignments from them and have never felt pressured to take on any work if I wasn't able to help at the time. Pay is competitive and much better than some other companies and they will support with mileage if able to do so. More than happy to give 5 stars!

5
Date of experience: Dec 18, 2024
WR55
A great team to work with

I'm fairly new to mystery shopping, and Amber Arch was one of the companies recommended to me. It's been great to work for them these past few months. They were quick to give me constructive feedback on my early assignments, and I really enjoy the variety of work offered.They've been very quick to respond to questions as they've cropped up along the way, and they're also open to feedback too. I've read through some of the comments left on their Trustpilot page and I would agree with their responses to poor reviews in that all the instructions and asks are clearly laid out in the briefs provided. The team don't mind fielding phone calls if you're unsure of anything. I'm looking forward to enjoying lots more work with Amber Arch in 2025.Thanks go to Pamela, Steph and Danielle.

5
Date of experience: Dec 18, 2024
Rosalyn Barnes
11 years a mystery shopper

I have been working for Amber Arch for a while now (as well as other mystery shopping companies) and have always found them to be very helpful with any queries and pleasant to deal with. Payments have always been within a good time frame too. I would definitely recommend them to others looking to start mystery shopping.

5
Date of experience: Dec 18, 2024
Hayley F.
Great company to work with

I've been working with Amber Arch for 10 years and can not recommend them highly enough.

5
Date of experience: Dec 18, 2024
Corey C.
Amber Arch - a leading mystery shopping company

I am a mystery shopper with over 18 years experience in the field and have to say that Amber Arch has been one of the best companies I’ve worked with. Staff are responsive to queries, assignments are well paid, I am offered a range of interesting and exciting assignments and I’m given valuable feedback on areas I can improve on. I would highly recommend the company for any business looking for a valuable insight on how they can improve their operation and for any would-be mystery shoppers looking to get started in the field.

5
Date of experience: Dec 18, 2024
Eardwulf B.
A fantastic Mystery Shopper company!

I have worked with Amber Arch for many years and I have always found them to be professional and trustworthy. I enjoy a good working relationship with Pamela, Stephanie, Danielle and the whole team. I look forward to working with them for many more years to come.

5
Date of experience: Dec 14, 2024
BR62
I have been working for Amber Arch for…

I have been working for Amber Arch for over 20 years. I enjoy their variety of work enormously and since moving to a very rural part of the country they are always happy to help with additional travel costs if need be. I find the briefs detailed and easy to follow. It is two way street being a VMS if you follow the guidelines, produce satisfactory work you get paid and if you don’t, you don’t get paid! I tend to do more VMS than report based as I enjoy it more but Amber Arch have a good selection of both. I tend to deal with Pamela and Stephanie who I think are great and available if you need to contact them in or out of office hours.

5
Date of experience: Dec 03, 2024

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