argos.co.uk

3.9
3.9 Based on 600 reviews

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Average Rating

3.9

/
5

600 Reviews

5 Star
62%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
29%

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Rebeka Abuin
Horrendous & awful first time experience purchasing a washing machine from Argos - never again

I ordered a washing machine from Argos on the 7th November to be delivered and installed for the 15th November. My daughter was home all day for the delivery that never arrived only to be told when I eventually managed to speak with someone after a very frustrating automated service that delivery was attempted but no one was home. Lies. The delivery was rebooked for the 23rd of November only to be told by the delivery person that they would not install the washing machine due to the extension cable which is Argos policy. The whole experience has been horrendous and very stressful. I have cancelled my account with Argos - I will never bulk buy from Argos again. I usually purchase at Curry’s and will do again if ever need a bulky appliance. Appalling experience as well as customer satisfaction. Avoid at all costs.. if i could give “zero star” instead of one I would!

1
Date of experience: Nov 23, 2025
Karen FOSTER
The product is good value for money.

Delivery man was polite.

4
Date of experience: Nov 23, 2025
Bridget
My purchase was ready to collect on…

My purchase was ready to collect on time. The staff were friendly and efficient.

5
Date of experience: Nov 23, 2025
Daphne Bartlett
Quick delivery no hassle

5
Date of experience: Nov 23, 2025
william
Ordered

Ordered, paid and picked up easy as 1, 2, 3.

5
Date of experience: Nov 23, 2025
Lynda
The most satisfying part is that you…

The most satisfying part is that you always deliver on time that what I love about shopping with you

5
Date of experience: Nov 23, 2025
Ray Willshire
Argos at Westhoughton

Argos at Westhoughton always provide a great service, with friendly, professional staff and great products that always seem to be available on demand or in quick time!

5
Date of experience: Nov 23, 2025
Amos
They deliver on time

They deliver on time

5
Date of experience: Nov 23, 2025
Alan Ho
Disgraceful service. Cancelled order has left me out of pocket.

I am absolutely appalled by the service regarding Order #6664352005. I ordered a Philips coffee machine on 18 Nov, with a confirmed collection date of 21 Nov. On the day of collection, I was told there was a "delay." Today (23 Nov), I received a text simply saying "Sorry," cancelling the order completely.This is not just an inconvenience; it has caused me a direct financial loss. I purchased non-refundable cash coupons from a third-party vendor specifically to cover this purchase. Because you accepted the order and then failed to fulfil it, I am now stuck with high-value coupons I cannot refund and do not need.A casual "sorry" and a generic refund does not compensate for the fact that I bought these vouchers based on your promise of stock. You have wasted my time and effectively locked up my money. Do better.

1
Date of experience: Nov 23, 2025
Ronald
You delivered my goods to the wrong…

You delivered my goods to the wrong address on Monday,I spoke to someone about it ,they said they will look into it and I have still not heard anything. When will I get my goods or money back.This is very bad service and I'm not sure that I will use you again

1
Date of experience: Nov 23, 2025

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