Review Time
I ordered a washing machine from Argos on the 7th November to be delivered and installed for the 15th November. My daughter was home all day for the delivery that never arrived only to be told when I eventually managed to speak with someone after a very frustrating automated service that delivery was attempted but no one was home. Lies. The delivery was rebooked for the 23rd of November only to be told by the delivery person that they would not install the washing machine due to the extension cable which is Argos policy. The whole experience has been horrendous and very stressful. I have cancelled my account with Argos - I will never bulk buy from Argos again. I usually purchase at Curry’s and will do again if ever need a bulky appliance. Appalling experience as well as customer satisfaction. Avoid at all costs.. if i could give “zero star” instead of one I would!
I am absolutely appalled by the service regarding Order #6664352005. I ordered a Philips coffee machine on 18 Nov, with a confirmed collection date of 21 Nov. On the day of collection, I was told there was a "delay." Today (23 Nov), I received a text simply saying "Sorry," cancelling the order completely.This is not just an inconvenience; it has caused me a direct financial loss. I purchased non-refundable cash coupons from a third-party vendor specifically to cover this purchase. Because you accepted the order and then failed to fulfil it, I am now stuck with high-value coupons I cannot refund and do not need.A casual "sorry" and a generic refund does not compensate for the fact that I bought these vouchers based on your promise of stock. You have wasted my time and effectively locked up my money. Do better.
You delivered my goods to the wrong address on Monday,I spoke to someone about it ,they said they will look into it and I have still not heard anything. When will I get my goods or money back.This is very bad service and I'm not sure that I will use you again
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