Review Time
Would give zero stars if I could.Company is a scam! Sent faulty goods from CHINA and will not fund for a return back to China or provide a full refund. Will just go around in circles and just offer you a 30% refund. The more you complain, they then up the refund percentage to 50%. The item is faulty and they will not allow me to return it despite being a UK company, as the return postage is extremely high to return to China. DO NOT BUT FROM THEM.I am currently seeking legal advice and will be letting my bank handle getting the money back. The company should be struck off.
Product took ages to arrive - turns out its from China despite making themselves appear to be a UK website. Product also extremely low quality - I paid a lot of money for the item, so extremely annoyed. Avoid, avoid, avoid!
If I could leave zero I would ordered dress in July still no dress whwn you do get a reply from there so called customer service it takes a least a week amd it's not worth reading I have stayed numerous times theu are in breach of consumer laws...not even acknowledged ..not all robbers wear masks ..thieving ba@@@rds
If I could give zero I would! The website is completely misleading, misrepresenting products and unhelpful. DO NOT BUY FROM THIS WEBSITE! It took 4 weeks for my items to arrive after it being advertised 4-6 business days for delivery.I ordered a dress which arrived nothing like the picture and sandals which are not fit for purpose. The straps that go over the top of your foot are so big I can fit both feet on top of each other inside one sandal. Returns are to be sent back to a warehouse in China at your own cost, which I was told will cost me between £17-£43. Meaning I’d only likely receive a refund of about 20% of what I’ve spend once I’ve paid for the return. Customer service is now becoming rude in their emails and very unhelpful. AVOID AVOID AVOID
Do not order from this company. I ordered a dress costing £76. Website states it’s a UK based company but it is Chinese so order took longer than expected to arrive. Was supposed to be size 16, but my size 12 sister couldn’t even get it on! No return info on website so had to message and then after long delays they offered me a 30% refund. Also buyer pays return postage. Finally got a 40% refund but had to barter with them for that! Complete scammers!
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