ash-newyork.com

1.3
1.3 Based on 132 reviews

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1.3

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5

132 Reviews

5 Star
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4 Star
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3 Star
2%
2 Star
1%
1 Star
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Total Scam
This is a scam

This is a scam. They are not based in NY and have nothing to do with New York. Clothing is of poor quality and sized for extremely small people. Have to return to China if you want a refund and pay for shipping which is more than what it’s worth. Total scam and ripoff. DO NOT BUY FROM HERE!!!!

1
Date of experience: Nov 08, 2025
David Littleton
Misinformed misguided purported to be…

Misinformed misguided purported to be in the USA but all points to China DONT SPEND ANY MONEY HERE you will lose it.

1
Date of experience: Nov 08, 2025
Brenda Echeverry
The worst place I’ve ever ordered from

The worst place I’ve ever ordered from. Sneakers are hard plastic soles that are impossible to walk on. Return policy is the worst, no return. lol! Don’t purchase there unless you want to be extremely disappointed and want to throw your money away.

1
Date of experience: Nov 07, 2025
กายาพาสนุก กายาพาสนุก
COMPLETE SCAMMERS!!

COMPLETE SCAMMERS!!! They use pictures of actual high quality items on their website then send you a cheap knockoff made of poor quality man made materials, with poor construction as well. They offer you a “hassle free” 30 day no questions asked return policy…but fail to tell you that you must ship them back to China, not NYC 🤣, and at your own expense! This ends up costing more than the actual item! These people should be in prison. Funny thing is I am going to be in China next month and going to pay them a visit with one of my business associates over there, and confront them face to face. My associate is very well connected so I will be bringing the authorities as well. I don’t care what it takes I’ll see that this place is shut down ASAP.

1
Date of experience: Nov 07, 2025
Soledad Santiago
Must Read - INFERIOR PRODUCTS FROM CHINA

I am writing this review to warn future customers about my experience with ASH New York.Despite the 'New York' name and the high-quality product images on their website, my order was a complete disappointment and involved what I consider to be misleading business practices.1. Inferior Product Quality: The product I received was of significantly poorer quality than described and photographed online. The material was cheap and construction was sub-par, clearly a low-cost item being sold at a premium price.2. Misleading Origin: My package was shipped directly from China, as evidenced by the tracking information and shipping labels. The company gives the strong impression of being a US-based, high-end New York entity, which is false based on my order's origin.3. Resolution Process: After a lengthy and difficult process, the company offered only a partial refund (20% in my case) to resolve the issue, demonstrating an unwillingness to stand behind their product or branding.I advise anyone considering purchasing from 'ASH New York' to exercise extreme caution and fully investigate their claims regarding product quality and company location before making a purchase.

1
Date of experience: Nov 07, 2025
Lillian Pinzon Manzella
Horrible return policy

I bought some boots online. They shipped me the wrong size. They said they’d refund me but wouldn’t pay for the return shipping TO CHINA! They offered a 10% refund and I get to keep the boots. Ridiculous that they would not cover return shipping since it was their error in sending me the wrong size. I ordered a size 6 and they sent a size 9!

1
Date of experience: Nov 06, 2025
Danielle Geier
I would give zero stars

I would give zero stars. Terrible. Buyer beware. Shoes arrived almost a month late from China. VERY poor quality, way too large. Will not be able to use and although the FAQs say there is a 30 day return policy you are responsible for paying shipping BACK TO CHINA! This company is scamming people.

1
Date of experience: Nov 06, 2025
Consumer
BUYER BEWARE!!Absolutely terrible…

BUYER BEWARE!!Absolutely terrible company!!I spend $90 on boots that were not even close to the photo, and 3 sizes too big.They are saying they will o my refund 10% of my money. After numerous emails.DO NOT ORDER FROM THIS COMPANY!!

1
Date of experience: Nov 06, 2025
Buyer Beware

Buyer Beware! Don't let New York in the name fool you!This company has NO United States presence --everything is direct ftom China. So, if you were sucked in by a description claiming falsely that an item was cashmere when it actually was polyester, and you want to return it, good luck... kiss your money goodbye. No free returns--the cheapest rate I found to return two funky sweaters was $86! Ash New York knows this, that's probably why they offer a 10% "incentive refund" to keep their stuff. Save yourself the headache -- shop stores that have a US presence.

1
Date of experience: Nov 06, 2025
Benjamin Ford
I bought a sweater and honestly didn’t…

I bought a sweater and honestly didn’t expect it to be this soft. The color looks exactly like the photos. Might grab another one soon.

5
Date of experience: Nov 06, 2025

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