Review Time
Ordered a coat. Got an email saying it was shipped. Tracked it for 3 weeks, said it hadn’t shipped yet. Sent an email to cancel it. They confirmed cancellation. 2 weeks later I got a shipped email. No refund. Contacted them again asking for my refund. They said no (after they promised a refund). 2 weeks later, still no coat, still no refund.
Ash Newyork surprised me with their stylish range of products and the service they provided me. The quality was beyond expectation, and the team made sure that I was fully supported in a friendly, reliable way. A brand that communicates both fashion and service at the perfect level is therefore worthy of my highest praise and a five-star review.
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