ayvens.co.uk

3.9
3.9 Based on 198 reviews

Ayvens was formed from the merger of ALD Automotive SA with LeasePlan Corp NV, and is part of the Société Générale Group. In the UK, Ayvens is the brand now used by LeasePlan UK. Collectively, our size and reputation mean we can offer a wide range of vehi...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

198 Reviews

5 Star
68%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
26%

Filtered Reviews

Filter Reviews

Review Time

Evan A.
Great service recieved today from Affy

Great service recieved today from Affy. Very clear and acknowledged situation and was able to resolve straight away

5
Date of experience: Mar 19, 2025
CB45
The customer service I received was 1st…

The customer service I received was 1st class.

5
Date of experience: Mar 19, 2025
Phineas Brooks
Great customer support - Affy

I was recently received customer support from Affy - they were friendly, knowledgeable, patient, and I really appreciate them taking the time to talk through my options and answer all my questions. Always get great customer support from Ayvens.

5
Date of experience: Mar 13, 2025
GB5
Good service

I spoke with Megan Reeves and she was very helpful in helping me sort out an issue with my car.

5
Date of experience: Mar 11, 2025
Callum W.
Ordering with Ayvens - Customer Service support

I have recently ordered an EV from the Ayvens Lease-car company and have had the pleasure of speaking with Affy from the Ayvens Team over the phone, regarding my order and the processing of it. Affy, was extremely, kind, polite, understanding of my request and helpful. I sincerely appreciated Affy's help, information and guidance.I normally don't provide feedback, but my unexpected interaction with Affy on the call this morning, was refreshing and an example of great customer service - so I felt impelled to give some feedback. Credit where credit is due. Thank you Affy and thank you Ayvens.Very much appreciated.Best regards,Jason

5
Date of experience: Mar 11, 2025
Summer Powell
Car Key issue

I spoke to Affy yesterday and he was very helpful in assisting me with an issue I had with my car key. I was very grateful he could help me straight away with my query and he even put me through to the right department who were able to assist me further. Thank you Affy, you made the process easy for me

5
Date of experience: Mar 10, 2025
Clint Patterson
Hardeep was very helpful and…

Hardeep was very helpful and responsive. Great experience all round!

5
Date of experience: Mar 10, 2025
Hank Wright
I’m currently leasing 50 vehicles off…

I’m currently leasing 50 vehicles off Leaseplan/Ayvens and have been for going on 5 years now. I find their customer service team and in particular my account manager, Jason Chaplin to be outstanding. They are very responsive and nothing is too much trouble for them. Every time I’ve had an issue or questions they’ve been sorted and I’ve got the honest answers I needed. Couldn’t fault!

5
Date of experience: Mar 10, 2025
Edward Anderson
The simplicity of the service

The simplicity of the service given by Affy The second efficient, clear and delivered promptly.

5
Date of experience: Mar 06, 2025
Gerard Morgan
Affy was really helpful

Affy was really helpful and answered my question straight away. Clearly and concisely. Thanks.

5
Date of experience: Mar 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Ayvens was formed from the merger of ALD Automotive SA with LeasePlan Corp NV, and is part of the Société Générale Group. In the UK, Ayvens is the brand now used by LeasePlan UK. Collectively, our size and reputation mean we can offer a wide range of vehicles for personal and business needs, with an extensive network of garages and dealers, plus the support of our dedicated teams.
    We manage the entire life cycle of our vehicles, handling everything from purchasing and maintenance to selling former lease vehicles. With over 50 years of experience, we’re a trusted partner for our corporate and SME clients, as well as individual consumers.See more

  • language https://www.ayvens.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More