bathroom-house.co.uk

3.2
3.2 Based on 193 reviews

Bathroom House is a rapidly growing Omnichannel UK bathroom retailer, supplying branded products and in-house designs to suit all needs and tastes, offering Click & Collect and great delivery service nationwide and worldwide, supplying branded products an...

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Average Rating

3.2

/
5

193 Reviews

5 Star
46%
4 Star
7%
3 Star
6%
2 Star
6%
1 Star
35%

Filtered Reviews

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Review Time

Ulla
Good customer service

Part of the shower was faulty, I called them and they were on the case right away. I sent them videos of the problem and they had sent a replacement part within 24 hours of this!

5
Date of experience: Aug 20, 2025
Tom Martin
Avoid

Avoid! Avoid! Avoid! Absolutely terrible company to deal with after ordering some taps. Better ordering from somewhere like victorian plumbing.

1
Date of experience: Aug 14, 2025
Matt
Terrible company

Terrible company, wish I had done my research before purchasing as I would have gone with someone reputable. What they are doing is selling cheap low quality products at inflated prices, while the consumer assumes they are getting a service backed up by after sales support. The product leaked within the warranty period, they requested a video which I gave them, they agreed a replacement would be sent out due to inferior quality item and then no further communication was made, ignoring all other correspondences and needless to say no replacement was ever received. Cowboy company avoid at all costs unless you are looking for disappointmentHaving left this review I have now finally received the replacement I was promised on 09/07. Still no communication and coincidence I think not but all is well that ends well

1
Date of experience: Aug 01, 2025
Yasmin A.
Prompt delivery

Prompt delivery, good price - great service

5
Date of experience: Jul 27, 2025
Myron C.
Speed of delivery and information.

Speed of delivery and information.

5
Date of experience: Jul 27, 2025
dylansally89
Lovely item …

I was very happy with the 3 way shower taps. Look lovely once installed. Would have been 5 stars if I had received the shorter hose. After sending in the email with photos as requested, I have had no response or replacement. Hasn’t affected the usage, just would look better not having a long hose hanging into the bath.

4
Date of experience: Jul 27, 2025
New kitchen mixer tap

Good item and does the job nicely.

5
Date of experience: Jul 26, 2025
Chuck C.
Don’t expect a reply from customer service

Ordered a tap in July, the handheld shower hose attachment was not the same as the picture (received a silver rubber hose rather than the normal chrome hose you expect). I contacted them to request a replacement as per their website. I received a response within a week requesting info I’d already provided. I resent it anyway for ease, this was the beginning of August, am still waiting for a response…..really simple fix. Shouldn’t be this difficult.

1
Date of experience: Jul 25, 2025
Alex P.
Easy purchase, prompt delivery, quality item, very competitive price

5
Date of experience: Jul 25, 2025
Sam H.
Great taps and quick delivery

5
Date of experience: Jul 25, 2025

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Business Details

  • Bathroom House is a rapidly growing Omnichannel UK bathroom retailer, supplying branded products and in-house designs to suit all needs and tastes, offering Click & Collect and great delivery service nationwide and worldwide, supplying branded products and in-house designs.
    We are passionate about bringing real value into our customers' lives and businesses. One day it may be sending a replacement basin tap to one of our customers in the Highlands. The next day it may be supplying 120 bathroom suites to a Hilton hotel in London.
    No job is too big or small either way because we are passionate about providing the highest quality bathroom products for the home and commercial sectors. We are also committed to giving our customers the best prices possible. We continually check the market to help keep our prices competitive, which is excellent news for you. Not only do you receive unbeatable quality, but you also receive unbeatable prices!
    Our easy-to-navigate website has thousands of quality products, including modern bathroom suites, traditional bathroom suites, bathroom furniture, washbasins, bathroom taps, shower mixers, shower enclosures, bathroom heating, lighting, mirrors, kitchen taps, accessories, and plumbing parts. Once you have found the products you are looking for, we can offer excellent delivery options, including a next-day delivery service or click-and-collect from our trade counter. What's more impressive is the aftercare you receive should anything go wrong. Our dedicated customer care team will be available to help you.See more

  • email hello@bathroom-house.co.uk
  • call 01514580466
  • language https://www.bathroom-house.co.uk

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