Review Time
Purchased an X2 battery for my pickup 2 years ago. It was supposed to have a 5 year warranty. At 1 year, the battery failed. BatteryPlus replaced it under warranty. That also failed at 1 year. Batteries Plus says that they fulfilled the warranty but now instead of having a battery for 5 year, mine only lasted 2 year total for the original and a replacement. So I feel like I paid the higher price for a 5 year battery but got a 2 year battery. I feel like they own me for 3 year.I tried to post this on their website but they only post the 5 and 4 star reviews. My suggestion is don't buy batteries at BatteriesPlus. They don't stand behind their products. Personally, I won't buy anything from them.
Awful company. They put a glass screen protector on my IPhone and it was coming off less than 2 weeks later despite telling me they had lifetime warranty. Went back to the store and guy was like no we don’t warranty them longer than 14 days but wouldn’t even look to see if 14 days was up because he was to busy eating his burger to be bothered. It was the store in Amarillo,Tx on I 40. I had bought some Battery Tender chargers there so I decided to let them do the screen protector while I was there. Big mistake. No customer service and they don’t warranty stuff like they say they do.
I went in for information about an Airtag, and John was very efficient, helpful and knowlegable. The problem was solved easily and quickly because of his professionalism and willingness to help. Thank you, John. This was at the Batteries plus bulbs, Bandera Rd.,Leon Valley, TX 78238.
Had an awful experience with Batteries Plus. Purchased a motorcycle battery a month ago, left the bike untouched for a few weeks, and when I tried starting it, the battery was completely dead. Connected it to my battery tender, which had worked flawlessly for five previous batteries and 15 winters. Shockingly, the "fine print" in the warranty prevented a replacement, claiming that charging the battery voided it. This has never occurred before. I strongly advise avoiding this store and seeking batteries elsewhere. Regrettably, after buying four other motorcycle batteries from Batteries Plus, they've lost a loyal customer.
Needed a new screen and bayyert in iphone 13 Cody at creve coeur mo store was excellent first screen was defective briught it back the next day and he not only replaced but monitored the phone for hours to make sure there were no other problems! highly recommend
I bought a motorcycle battery in August of 2021. It went out last week so I called today about seeing if it was still under warranty. Turns out it has a 2 year warranty, so I am just under the wire. On my way to get a new battery, I called to find out how, and if, they would pro-rate my old battery under the warranty. I was told they would in fact replace my battery if circumstances warranted. I asked them to explain that statement to me and I was told that they have to take my old battery and charge it completely, and if it did not charge to 12 volts, and hold the charge, they could not warranty my battery because it would be a "bad battery," to which I replied that is exactly why it needs to be replaced because it is bad and will not take or hold a charge. I was again informed that they would not warranty a "bad battery." Thinking to myself I must have certainly got a sadly mis-informed person working at the Baton Rouge store, I hung up and called the D'Iberville, Mississippi store and was told almost the exact same thing, they do not warranty "bad batteries." When I arrived at the Baton Rouge store two ladies were entering ahead of me and I informed them of the apparent so-called "warranty" from batteries plus and their response to me was, well what is the warranty for if they don't replace it when it's bad. I replied that I had no clue, was first time in my almost 61 years of living and purchasing and warranting batteries that I had ever heard of such a policy. the two ladies turned and left. buyer beware!!!!!
Don’t let the battery people put a screen in ur Apple cell phone They did mine and gave it to me with a yellow streak under glass and telling me after the did the work that the phone would send messages telling me a foreign part not familiar with this phone is on the phone and to boot the screen cracked where the yellow streak was Guess what wouldn’t cover any of it Do yourself a favor go to Apple Store
On News Years day 2023, I purchased a battery for my 2008 Mustang. On June 2nd, the battery stopped working. I had AAA come jump and test it. Their test said it was a failed battery, I went to Auto Zone they said the same thing. The battery had full replacement for two years.I went there and they said they had to do their own test. They took out the same machine as Auto Zone and did they same test. Their test said the battery failed and it had a zero charge. I drove after getting it jumped.They said they could do nothing because they would need to see if it could hold a charge and that I should get a ride home or get someone to jump it take it home and bring the battery back so they could test for a charge.I said I was not leaving and would see if NTB could sell me one. The clerk walked back in and about 10 minutes later he comes back out asking what I was doing. I told him I cannot jump the car and it would have to remain there until I get AAA back out. The spot was right in front of their store. I said they were backed up and it may be until tonight. I proceeded to call customer care and they were equally of no help. They said they had to ensure the drain was not causes because I did not a place a battery charger on my battery. I know very few people who do this on a regular basis.They suggested to buy a new battery off the store and forget about the issue.I said no and said I would contact the attorney general.As I reapproached the store(I went in to a cooler place to make the call) I noticed the employee again at my car. He then offered to remove the battery and put it on his charger but that would take 6 hours well past closing. I said fine and told him I will wait throughout the night.They got the battery out and noticed I was in the store chatting up with other the two other people in this store. Fearful, I would warn them about this place, the person says we will just replace the battery and figure out what to do next. Of course, there was nothing to do besides a warranty exchange. They just wanted to sell a new battery because the store is always desolate. In fact AAA never heard of Batteries Plus.Though the situation was dealt with it took nearly 60 minutes just to get them to agree.When buying a battery stick to autozone, oreillys, advance..... They will always honor their warranty.
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