Review Time
Used an rv battery for about 6 months in our camper that charges automatically. Spent the winter in a warm room in the basement. It would not take a charge. Store said it showed 2 volts and would not honor “full warranty.” Offered $20 off a new battery, but refused to replace it.
DO NOT TAKE YOUR PHONE IN FOR REPAIR!! (Norman, Oklahoma) these people have no clue how to repair it and if they destroy it in the process, they will give you no options for recourse. Worst business I have visited in years and I highly recommend you stay clear of this incompetent business.
Purchased batteries on line for store pickup. Realized I was given the wrong batteries when they wouldn't fit my device. Wausau store would not exchange or credit me even after showing the purchase order on my phone was for the correct batteries. I will be happy to share my story at every opportunity
I purchased defective Marine Gp. 24 battery 07/22. After minimal use it would not charge to more than 9 bolts. A load test confirmed a bad cell. The retail franchise confirmed that. I was informed that a 24 to 48 hour charge would be required after which I would be offered a replacement at the original price. I am taking my business elsewhere.
Upon arrival to the store location 5010 North High Columbus we were greeted in a respectful manner how can we help you? I proceeded to let them know I had called the store previously and inquired about a car battery, I then also let the gentleman know I had already purchased online but we wanted to have our battery checked first like they said they would do. So we proceeded to go out to the car where he checked the battery, and the test prove that it was needed, I asked how did he know and he told us that it was only putting out 400 CCA and this was a 690 CCA , but it was bought back in 2015 which was purchased at this very store, he just was not very talkative or friendly at all and the look on his face was not one that you wanted to approach. So I asked him if he was having a bad day or if another customer had given him a bad time and he said no ma'am so I said well you look like you're pretty put off and he still had that demeaning look like he just didn't want to be bothered with anyone any customer that is. So after he completed his task and put in the new battery because we ended up needing a new one, It had already been purchased online then it was installed and we left. Needless to say this was not a good first impression of this employee. This is why the rating is only two stars.
My experience in your store in Flowood, Mississippi has always been very good. I have been in twice and each time Danielle has helped me. She had not only fixed the problem but has offered suggestions which have been very helpful.Danielle is very good with “senior citizens” never making us feel dumb. Wonder attitude and so pleasant helping with with problems.More employers need a Danielle
I purchased my car battery in December of 2021 from 6227 w 95 ST oak lawn, IL. Car stopped on me multiple times in November of 2022. Took it to my service center and upon testing, battery failed test. The car technician discovered dead cell in battery. Needs battery replaced. Employee at oak lawn location, Sean performed tested initially and said battery needs charging. He had me start y car and it gave out a good read. Informed it was nothing he could do. Battery is under warranty and refused to replace it. Instead told me call corporate and win the battle through them. I have never been more disgusted with a business practices and lack of concern.Tip for consumers:
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