Review Time
The sales rep kid seemed not to have a mechanical background. Was told I have to drive the vehicle for the battery to charge. Not true, start the car the alternator charges the battery. Took the battery back, they charged it to 12V then deemed it good. I will look for the owner of that store for one, and also leave every negative review that I can post. I purchased car batteries from there in the past with no issue. Guess my luck ran out with them
Purchased a Mower Battery on 06/08/2022. Battery was listed as having a six month replacement warranty for manufacturer defect. mowed the lawn 4 times over a period of three weeks. On the forth week the mower would not start. Checked battery voltage was zero volts. My charger and jump stater indicated the battery was defective. Store would not honor the warranty and accused me of damaging the battery. They denied me a replacement battery and said they would only give me one for half price or I could call corporate to complain which was a waste of time since they accused me of not maintaining the battery. That is their go to excuse for not replacing. My mower has an alternator which charges the battery while mowing. A good battery should not show zero volts after 4 days. This company is not reputable and should be sited for false advertising. Their warranty is useless.
Called for a price on an iPhone battery. Was quoted about $30 for the battery but when I went to pick it up, (10 miles), they said it would be $70 as they had to do the installation. That is NOT what they told me over the phone. Needless to say, I bought a battery from iFixit and drove 20 miles for nothing. I will never enter their stores again.
I purchased a battery for my vehicle at a price of $149. in March of 2020. From the store in Douglasville Georgia. The battery had a full warranty until March of 2023. The battery died on me in June of 2022. I took the battery out of my car and took it back and explained that the battery had an issue and would not start my car. The store associate asked me if I wanted him to test the battery. I found that question to be unnecessary since I had explained to him already that the battery had an issue and would not start my car. Whatever it takes to warranty the starting of my vehicle was what I wanted. He proceeded to test the battery voltage and then told me that the battery seems good. We just stared at each other for a second and then I said "the voltage may be good but this battery will not start my car". Perhaps he wanted me to accept that answer and go back to my vehicle and try it again. After another few seconds of face to face staring, he said let me get another tester. On his way to get another tester, he answered a phone call at which time his assistant retrieved the tester, applied it to the battery and indeed stated that the battery was defective. He stated that the battery should provide 800 cold cranking amps but was only producing 29 cold cranking amps. The assistant explained that to the associate when he got off the phone. It appeared that the associate was not too happy hearing that and took the tester from the assistant and said let me check that. Finding the same results, he finally agreed to give me a replacement battery, But it is going to cost me an additional $43. since the price of that same battery has increased since my purchase 2 years ago. My issue is that I am sure that if that battery had been on sale for $43 less at this time, they would not have given me a new battery and said plus here is $43 in addition since it is on sale at this time. They made me feel like I was an inconvenience to them because I was asking for what they promised and what I deserved..
I live in South Carolina, and purchased a Lithium battery for my motorcycle. The battery has a 3 year warranty. I went home hooked the battery up correctly and rode it for about a week. I came home from work and got about a half a mile from the house and started smelling something funny. At a quarter of a mile I saw smoke coming from the battery compartment. When I got in the driveway the smoke was really coming out. The battery had exploded and melted inside the compartment. I took my bike to a mechanic and he said the problem was the battery. I took the battery back and said I have a defective battery, and showed the young man how my battery was melted. The young man on the counter without hesitation or reservation said the battery was not defective. They would not honor the warranty or replace the battery. I had the receipt where I had purchased it the week prior. It clearly said the warranty was good until 05/16/2025.Do not buy a battery from these folks!
I want to thank Batteries Plus for forcing me to use my brain. I stopped in their Weatherford TX store for a battery for my car's key FOB. The store clerk said it would cost $21 for me to purchase the battery and have them install it. That seemed pretty expensive for a $2.50 battery. I asked if he could just show me how to open the FOB and I would do it myself. Nope. I was told that if he verbally told me "the secret" to opening it that it would be a $10 charge plus the battery. I guess that's why they call it Batteries Plus. At any rate, I went to my local Walmart, paid $5 for a 2pack of batteries, watched a YouTube video and learned another reason why our country is crumbling from within. And remember to think for yourself. Otherwise, you're part of the problem.
Purchased a motorcycle battery online to be picked up at Batteries Plus store, 4774 Beechnut St, Houston, TX 77096. My credit card was charged $113.11 when the online purchase made, with a credit ($10.00) to be received when the original battery core was provided to the store. Picked up the new battery at the store and provided the core a couple of days later. Was then provided a receipt for $102.29 and told the battery core credit would be credited to my credit card. After 7 days the credit was not received. I spoke with the store, and was told not their problem - contact my credit card company. I would not do business with this Batteries Plus store again.
If i could leave 0 stars i would. My experience with the owner of the store was horrible. I came in with a warranty issue on a very expensive battery i bought 2 years ago. It has a 4 year replacement warranty. I had charged the battery for a week and the amps were about half what it should be. When i brought the battery in the owner tested it on his "special" meter, it showed 12 volts. He then said "your battery is good" i told him it should read 1100 amps and it is half of that. ( his meter showed a couple of dots where the amp reading should be). I then got my meter out of my car and showed him the issue. He stated that "only his special meter could measure the amps on that particular battery " i knew that was not correct and told him so. He got very rude with me. I then took him over to an identical brand new battery and showed him that my meter read 1050 amps. He would not accept that my meter was right. He then said " ill warranty the battery just to get you out of my store" He was obviously embarrassed because he (the battery expert) doesnt know much about amp meters. However he claimed he could not find my account in his computer and told me i had to have the original receipt. I had a business account so i did not believe him. But there was nothing else i could do but leave dissatisfied. The rude and disrespectful way this guy spoke to me is unacceptable. I never cussed, yelled, or raised my voice to him. I disagreed with him because he was wrong. But i was always respectful and maintained my cool. Not only are the "best" batteries these folks sell a joke, but they do not warranty their product. Worse yet, the battery expert is a joke and only cares about taking your money. There is no customer service here!!
Claim your business profile now and gain access to all features and respond to customer reviews.
We sell and recycle batteries for everything. Battery Experts serving personal and business needs. Visit your local Batteries Plus store or request info to own a battery Franchise.
