bavarian-automotive.co.uk

3.3
3.3 Based on 106 reviews

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Average Rating

3.3

/
5

106 Reviews

5 Star
49%
4 Star
7%
3 Star
5%
2 Star
6%
1 Star
35%

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Sharla Long
My order came today

My order came today, a bit later than expected but i received an email telling me it would be late with an apology. Inserted the CarPlay module and all works perfectly and easy to install. Good experience overall.

5
Date of experience: Jun 18, 2024
Shawn
Uncontactable.

Uncontactable.After a fair bit of research I landed on Bavarian Automotive's website for a number of MMI boxes I wanted to purchase with total value at over £1000.The website was well presented and I felt assured I'd receive good service and support.I submitted a pre-sales enquiry through the site and got no response. I then phoned the number and left a total of 3 voice messages over 3 days, and now, 2 weeks later I've still not received a call back.On the basis that I couldn't get an answer to a simple pre-sales question, I'm doubtful there will be any post purchase support, so I went elsewhere.A shame really, all that effort to create a good looking website but they cannot back it up by returning calls or replying to messages.EDIT: In response to the reply received below from Bavarian Automotive, there was no automated message about phone lines being down across the 3 days I left messages (Last voice message left 29th May 2024 - Its now 13th June).Unfortunately too late to send another a direct message now as I've sourced another supplier and already started receiving the products.

1
Date of experience: Jun 04, 2024
JC56
Placed an order for apple car play…

Placed an order for apple car play which is just a software update, paid and still waiting nearly 3 weeks later for the software to arrive. Won’t respond to emails or telephone messages.

1
Date of experience: May 22, 2024
Paris Baker
No customer service

14th of April 2023 I ordered Android 12 Display for my BMW 120. They did instantly withdrawn money from my account, but they where missing a the bracket for the unit, so they could not finish the order. That went on for a few months until we finally agreed, that they would send the order without the bracket and the bracket at a later time. This was 20th june 2023. In September 2023 I still had no bracket. Bavarian told me, that it was sent by Royal Mail, and they would create a support case with the postal service, and they would also send me another bracket, since I been waiting so long. Here a year later, I still have no bracket. Once I was able to get through on phone after many attempts, and he yet again promised me to send the bracket. Now I have just given up, and my car looks absolutely silly, when looking through windshield!The unit is okay, but I cannot recommend using Bavarian!

2
Date of experience: Apr 03, 2024
Andrée Adams
I bought an android multimedia for my…

I bought an android multimedia for my bmw 528iExcellent product Excellent customer service and support Keep it up guys

5
Date of experience: Mar 29, 2024
bibu4749
CarPlay activation BMW F36

CarPlay activation BMW F36Fast delivery. Clear instructions. Everything worked as described. CarPlay activated, no issues.

5
Date of experience: Mar 28, 2024
Serena Harris
I can recommend Reece to anyone…

I can recommend Reece to anyone considering updating their navigation system, he travelled all the way from Hull to Birmingham, the new screen he fitted was first class and fitting of a reversing camera with not a thing out of place afterwards, all done with good humour and patience a totally great experience

5
Date of experience: Mar 27, 2024
Elbert Bell
Lexus Ct200h 2018 MMI Retrofit box

Excellent MMI Retrofit box, Amazon firestick, Apple CarPlay, Android Auto all works. Easy connections. Helpful staff via WhatsApp. Delivery was a bit slow. Help via email needs improvement. No installation instructions, that needs adding. Make sure to get an HDMI extension lead for easy access for firestick use. The MMI box may need an update once fitted but only if the HD option is not showing up on the MMI menu, this HD option enables the firestick to work. So far so good

5
Date of experience: Feb 19, 2024
Scam company AVOID

Scam company Placed order on 15th of January with it clearly stating dispatch within 2 days Tried reaching out via multiple emails and no response No choice but to dispute charge Don’t waste your time with this brand Unacceptable service

1
Date of experience: Feb 14, 2024
Alison Cook
Perfect addition to the Car (BMW X3 G01) Painless Carplay install

Ordered Carplay for my BMW X3 G01. It had the NBT Evo Headunit. So needed to be coded. This place was the cheapest by far and honestly thought it was too good to be true. But everything worked seamlessly. Once the wireless antenna arrived, I installed that to the headunit and updated it using the ENET cable.The instructions were missing a step (Press Start) after pressing find car. Sounds obvious afterwards, but I was waiting for the progress bar to move haha.Maybe a youtube link to install the wireless antenna would be good, but that depends on the model etc etc, so youtube is your friend here.Overall, great product and painless

5
Date of experience: Jan 24, 2024

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