bellaitalia.co.uk

2.3
2.3 Based on 200 reviews

Celebrate our🍕PIZZA PASTA HERITAGE🍝 We're giving away a free meal for 10 every day! Hashtag #TeamPizza or #TeamPasta to let us know which side you're on.....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.3

/
5

200 Reviews

5 Star
25%
4 Star
3%
3 Star
5%
2 Star
11%
1 Star
55%

Filtered Reviews

Filter Reviews

Review Time

What happened??

What happened??? Have been here twice before and had the same meal as tonight, and it was amazing, heaped with massive juicy pancetta chunks and chicken. Tonight? There was 2 bits of chicken and two bits of burnt jerky, with what must've been a full onion and some pasta. Pathetic. When I sent it back to the kitchen the staff and manager couldn't have cared less and it was tough nuggys! . The table next to us waited over an hour for their desserts so weren't impressed either. Will not be going back.

1
Date of experience: Jan 27, 2023
BAZZCH_37
Visited Bella Italia in Stratford upon…

Visited Bella Italia in Stratford upon avon with my wife and daughter, the food was very nice however my gripe really is with the sides and extras, we ordered garlic ciabatta and what a rip off there was 1 tiny half of a ciabatta about 5 cmx4cm for £3.59!!! And a bowl of fries which by the admission of the waiter before we even purchased was not enough for one person let alone to share for £3.99!!!!!!!! And yes there were a measly few crappy crisp like fries in it, when I asked for some ketchup and it arrived and I noticed the amount of ketchup I joked you're being a bit optimistic with the fries to ketchup ratio! In summing up I would only ever go there again if there was an offer for mains on and I would never buy anything sides or extra again! Oh I also had a hot chocolate for £2.99 which was extremely small, beware

2
Date of experience: Jan 21, 2023
Alaina B.
Our waiter this evening was Hubert at…

Our waiter this evening was Hubert at the Basildon branch. Four of us dined in and within I hour 30 three courses were down. A very speedy service indeed.

5
Date of experience: Jan 21, 2023
Brenda
Bella Italia Nottingham.

Bella Italia Nottingham.Normally find Bella somewhat mediocre, but Nottingham was fantastic. We were served by Kayleigh and Olly who were attentive; very helpful especially when you have young children.The order was taken and despite being quite busy our starters were quick to come out and so were the mains.Can't stress how good this restaurant was. Would have given you 6 stars if we could.

5
Date of experience: Jan 08, 2023
DB63
Never again

We had a Carbonara and a Pizza, it was awful. The pasta sauce came from a bag and was just like the cheap jar ones you can buy in the supermarket. I'd guess there was about half a rasher of chewy bacon distributed in the slop. The Pizza was edible but not impressive. The service was OK though.

1
Date of experience: Jan 04, 2023
Ketan800
Service wasn’t good

Service wasn’t good, we were waiting 25 minutes for our drinks before they brought them, then after we’d ate food we were waiting an additional 30 minutes for deserts even though we ordered desert when ordering food.

1
Date of experience: Dec 21, 2022
Nadia Adams
Awful experience...don't bother visiting Bella Italia Norwich

Our table was booked for 6pm, and we placed our drinks order at this time.At 18:02, the starters began to arrive at the table, we had no drinks and two people were still to come. The waitress proceeded to put the food on the table. Regardless of our explanation, people were still to arrive. I quote, "I need to put these down."Meatballs were cooked instead of Arancini, so half of the table had eaten before the correct starters arrived. More haste, less speed, as they say!A team member rudely interrogated a party member about why they had ordered the vegan meatballs and then the calzone. This was her preference, a very odd conversation with no explanation for why he was asking.The main meals arrived. The calzone slipped off the wooden board it was served on. An immediate replacement was given (another party member's meal!); however, we had to wait for another to be cooked. So one member of our party waited 10+ minutes for their calzone.The food was warm, not hot.Desserts arrived at least 40 mins after mains. We were told this was because only one person served desserts in the kitchen. It was tiramisu served in a pot (pre-made, so no prep required). The cheesecake was on a plate with some sauce (minimal prep), and the cookie dough was absolutely not cookie dough. It was a hard cookie (served on a saucer) with a dollop of ice cream.The entire experience was a shambles; this was our Christmas party!We were not asked if we would like to order more drinks at any point. We were clearly an inconvenience. I requested the service charge be removed as the experience was so poor, there was no apology, and I wasn't asked why.

1
Date of experience: Dec 20, 2022
Sky Carter
Huntingdon (Cambs) Bella Italia è il migliore!

I have seen the negative reviews about Bella Italia but I can honestly give 5 stars for the service and food we received at their Huntingdon restaurant. Firstly the service was timely and the gentleman who served us was very attentive. The vegetable pizza I was served was simply the best that I have had for ages and the tiramisu was delicious.Next time we go to the cinema, we will be treating the family to another meal there.

5
Date of experience: Dec 14, 2022
Jesse Morris
Extremely high service charge at Bella Italia

Please be careful by eating at Bella Italia. We were visiting the restaurant in London Road, Paddington, and a very low average meal ended up with a service charge of more than 10%!! We had been eating at several restaurants during our 4 days stay and no other restaurant presented us a bill like that. That was our first and last visit.

1
Date of experience: Dec 12, 2022
Dennis
I've been a regular at Bella Italia…

I've been a regular at Bella Italia over the years and its a firm favourite. A good choice of delicious food and value for money. I normally have the set menu and enjoy the pizzas here. I book a table in advance most times. The staff are friendly and respectful. Keep up the good work.

4
Date of experience: Dec 11, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Celebrate our🍕PIZZA PASTA HERITAGE🍝 We're giving away a free meal for 10 every day! Hashtag #TeamPizza or #TeamPasta to let us know which side you're on..

  • language https://www.bellaitalia.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More