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belstaff.co.uk

belstaff.co.uk

3.9
3.9 Based on 201 reviews

A modern British heritage brand steeped in the spirit of adventure, protecting independent spirits to venture free since 1924....

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Average Rating

3.9

/
5

201 Reviews

5 Star
69%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
26%
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Review Time

Colin McNamara
Time to acknowledge the customer experience

I have noticed a tremendous improvement on the whole Belstaff experience over the last 10 years, especially when i have had dealings with customer services.A big thank you to Fabio at Regents Street a credit to the Belstaff name,Bolu also thank you

5
Date of experience: Oct 15, 2025
Jay Robinson
Hi just wanted to give a positive…

Hi just wanted to give a positive feedback for my service at Cheshire oaks on Saturday,I’ve shopped with you quite often now and I’m always greeted with a smile and a handshake which isn’t a lot but means a lot and always feel personal and special,I don’t know the guys name who served me but he always recognizes me when I walk in.Thankyou

5
Date of experience: Oct 04, 2025
Federico Borsella
Special thanks to Mr Bolu of the…

Special thanks to Mr Bolu of the customer service, great assistence!

5
Date of experience: Oct 03, 2025
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Kate Angus
Helpful advice

I plan to buy a jacket for my husband but I was unsure of the size. Bolu was extremely helpful and responsive and has confirmed the size I should get.I'm confident that when I order, it will be a great fit. Excellent customer service!

5
Date of experience: Sep 19, 2025
M M
Phantastic advise

In my case, Bolu did again a wonderful and very personal job in advising me on Belstaff products.Any time again! Thank you!

5
Date of experience: Sep 19, 2025
Stefan
Bolu was impecable with his responses.

Bolu was impecable with his responses.

5
Date of experience: Sep 16, 2025
Tim Fycun
Had a couple of questions before…

Had a couple of questions before ordering a Fieldmaster in Navy. Michael in Customer Service was very helpful and a credit to Belstaff.Very much looking forward to receiving my new jacket especially as the British weather has decided to revert back to type!!

5
Date of experience: Sep 12, 2025
Peter Butler
I have always found the brand to be…

I have always found the brand to be exceptional in terms of quality.Recently I had occasion to contact customer service and Bolu was very helpful in concluding matters for me.Thanks guys. 👍😊

5
Date of experience: Sep 11, 2025
SARAH DOUGHTY
Excellent customer service

Bolu helped to arrange a return, even though it was outside of the usual return window. The service I received was Bolu was excellent.

5
Date of experience: Sep 09, 2025
Connor
Super tentative customer care

Super tentative customer care. Shout out to Louisa from the Customer service team. I love my coat and a fan of the brand.

5
Date of experience: Sep 04, 2025
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