Review Time
Quality of book bag is good and it appears that they’ve sorted out their previous summer delays. However, the sweatshirt ordered was like cardboard. Almost fully synthetic. Composition of the clothing on the website wasn’t shown…. I now know why as I’d never buy an item with such little cotton (30%) for school. I purchased a second hand cardigan from the PTA -50% cotton this time. Slightly better than the sweatshirt, but M&S is half the price and the quality is far better. To be fair Primark and Asda are far better. When clothing is so cheap to produce in the quantities they’d need, I think there’s no excuse for such poor quality items and high prices. I’ll be buying from the supermarkets and high street from now on and I’m thankful that our school is relaxed about school logos.
Poor website and checkout display. Beware that tax is added on at the end so the price items appear may not be the price that you pay. Especially irritating as the items are already expensive relative to the high street but you can't choose to buy elsewhere. Please do better.
Really happy with everything about my experience with Brigade. They were brilliant from start to finish in helping me resolve an issue with an order I had placed (I had made a mistake on sizing). They went out of their way to help me resolve this at what I realise is one of their busiest periods. Me and my son are very grateful 😊
Ordered uniforms on the 6th July(on a saturday as they said it's going to be processed quicker) .1st of August no uniform.Starting secondary in Sept and stressed that if the uniforms don't fit,no time for another order.A WHOLE month for some uniform is unheard of.They have embroidery machines and they alredy know the schools that they are providing uniforms to,it's not like they need to put individual names on them.On the 3rd it's the 21st working day and I doubt it will arrive as I have no communication from them since 6th of July when I placed the order Can't go in holiday Can't plan anything,just wait for an uniform
Amazing customer service from Brigade. Acacia massively put herself out for me on multiple fronts and I couldn't be more grateful.My big bundle of uniform arrived this morning and I'm incredibly impressed with the quality of it all too. Really sturdy, hard-wearing feel to the items, even my 5 year old son is going to be pushed to wreck these.Thank you again to you all, I'll be back soon for all my winter bits!!
I have ordered few uniforms from Brigade and I'm very impressed with the way they work. There is always someone available to email you back when you get it touch with them. I also like the quality of their uniforms too. Good service. Great Thanks
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Leading UK manufacturer and suppliers of quality embroidered & printed school uniforms and school accessories for over 25 years.
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