Name: brigade.uk.com
Telephone: 000000000
Rating: 4.7

Megan Guest

Great customer service

Had a small issue with a product, but the Brigade team were super helpful and sorted me a refund really quickly. Their customer service is brilliant which made the whole process so easy. I’ll definitely be buying from them again! Thank you

Date of experience: Oct 22, 2025

Denisse Garcia De Leon Guest

4 months ago

Sweatshirts

Well I bought a few sweatshirts from Brigade and at first they messed up with my delivery and sent me the wrong items so I contacted them and straight away they sent me a replacement. Elle was great and sorted out everything straight away Thank you

Date of experience: Oct 22, 2025

Addie Guest

4 months ago

Absolutely fantastic company

Absolutely fantastic company, have gone above and beyond, providing excellent support. Made my daughters day and even included a little treat. Kelly was fantastic and very quick to come back to me.

Date of experience: Oct 22, 2025

Lauren Ross Guest

4 months ago

Elle was fantastic at promptly sorting…

Elle was fantastic at promptly sorting out my order. Great customer service!

Date of experience: Oct 21, 2025

Olivia Guest

4 months ago

I have ordered twice now....

I have ordered twice now from this company. I had an issue with the second order and I am so impressed by their customer service in resolving the issue!! Warm Regards!

Date of experience: Oct 21, 2025

Taj Guest

4 months ago

Absolutely hate the order processing…

Absolutely hate the order processing here BUT Elle saved the day. Outstanding customer service from Elle and ive been dealing with Brigade for the last 4 years and Elle service has been top tier!! Cannot fault her.

Date of experience: Oct 15, 2025

Jeet Guest

4 months ago

Great Customer Support guidance and support

I wanted help with my order and contacted Brigade customer support. Elle from the CS team helped me with the issue with my order. I really appreciate her timely help. I was very well guided by Elle.

Date of experience: Oct 15, 2025

Tam Dee Guest

4 months ago

Elle Was so helpful this morning…

Elle Was so helpful this morning helping me out with my order. Made my day! Thank you for your kindness and time :)

Date of experience: Oct 15, 2025

Jozsef Komjati Guest

5 months ago

Awful website and insane lead times - needs to be challenged by a modern retailer

Awful website and insane lead times for the price and quality. Expect to order what you need for your children and other sizes before September, if they dare to grow during the year - very bad website, like it was stuck in the 90s - I bet their payment is not even PCI compliant and can be reported.