Name: brigade.uk.com
Telephone: 000000000
Rating: 4.7

Creisi Guest

Fantastic customer service from Ria @…

Fantastic customer service from Ria @ brigade. My email was responded to very quickly and the support and help I got from her was impeccable⭐️⭐️⭐️⭐️⭐️

Date of experience: Jul 23, 2025

AB49 Guest

7 months ago

Great customer service

Uniform arrived within the time frame stated but unfortunately blazer had a small blemish. Contacted the company and Elle 2as very helpful and organised a replacement which arrived quickly.

Date of experience: Jul 23, 2025

Mairim Guest

7 months ago

School uniform

Ordered school uniform for my son , one item was missing contacted brigade, Elle was so helpful and the missing item was sent and delivered quickly. thank you

Date of experience: Jul 23, 2025

Stephen T. Guest

7 months ago

Order was missing an item but when I…

Order was missing an item but when I contacted them, they quickly arranged a replacement with no fuss. Elle was very helpful

Date of experience: Jul 22, 2025

JC56 Guest

7 months ago

Fantastic helpful customer service

I've ordered from Brigade a few times and honestly cannot fault the customer service that I've received especially from a lady called Elle.The quality of the clothing is really good and washes well, I find the sizing of the tops and jumpers a bit big but not complaining as it means I've not had to buy more items in year.

Date of experience: Jul 22, 2025

Jamie Morris Guest

7 months ago

Great Customer Service

Having been ordering from Brigade for several years now, I have always been happy with the service and quality of the products. On this occasion however, I received a book bag that was not up to the usual standards. I contacted customer services and my issue was dealt with quickly and efficiently. Elle was both apologetic and extremely helpful with the entire process, showing great customer service, with a friendly, but professional manner. The new book bag was received and was of much better quality. Thank you

Date of experience: Jul 22, 2025

McKenna R. Guest

7 months ago

After sales is so good! Which is rare!

I ordered some school uniform which arrived very quickly considering the time of year! Sadly I had to send some stuff back (a bit more size guiding reviews would be helpful - true to size? Size up? Etc etc / the measurements cm and inches on some items don’t tally up) Anyway I emailed as i returned my items but misplaced my returns receipt and had a reply back from Ria - she advised that it wasn’t in but to give me peace of mind as soon as the parcel did she would get back to me! True to her word she did that!! I can now rest easy my refund is being processed. Thanks Ria 🤩

Date of experience: Jul 15, 2025

Jasmine Parker Guest

8 months ago

Quick and efficient resolution

Elle has resolved our issue quickly and efficiently. I've been impressed with the excellent level of customer service, thank you.

Date of experience: Jul 14, 2025

Morgan Fisher Guest

8 months ago

Ria was superb

Ria was superb! I purchased a school jacket to my son, but when arrived it was small (kids grow like beans!). Ria helped m all the time, providing the return label and instructions, and sending the new size we need. Can't thank you enough, amazing support and excellent products as well.