Review Time
Prior to pick-up in Krakow I was contacted if I would prefer pickup in the airport, so I did. Very good and fastacting dialogue by manager. Car was clean and without damage, only driven around 15K.Only thing I would have appreciated was knowledge about cost and oppurtunities about insurances before I came. Now I now how it works and will ask those questions next time before I rent, so I will know the full price. I was transported from pickup to the airport without charge pretty fast, thats included.
There are honest and dishonest rentals, this one is not one of the fair ones. Unfortunately, the way this company earns their money is to charge people's astronomical prices for the smallest cosmetic scratches on the car.In my case, the smallest scratch on one of the rims was estimated by their "system" at 700PLN (€170) which is almost double of my rental price!I advise you to use the rental company directly at the terminal where the service is always more pleasant.Regarding Carwizs response below, when I queried and challenged the process, they were unable to provide evidence they previously said they have. I chased this and they went radio silent. Classic treatment with these companies. I’d stay away.I rented with Kaizen Rent in Krakow 8 times and had no issues once. Would recommend them instead
SCAM.They charge for damages that never happened - Luckily, chargeback was completed and got my money back.AVOID THIS FRAUDSTERSUpdate based on their replies: Dont even mess with their CS - you ll receive same useless templates. Just chargeback through your bank and will get your money back (as luckily happened to me)
Wish I'd checked Trust Pilot before! Do not rent. We returned the car to SZZ airport undamaged, full tank of fuel, left keys. They then claim windscreen damage and charge my credit card £343 for 'stone chip', Luckily I always Photograph and Video on pick up so will be disputing this. Be warned. Being a regularly traveller to SZZ we know there are plenty of good companies and wint make the mistake of trying these crooks again!Best of it they forgot to ask me to sign a rental agreement - then when they followed up couldnt get the details correct so i never signed agreement. Going to love arguing this one out.
It's a car rental setup to grab your credit card details in order to scam you with bogus scratches, etc when you return. The customer before us was charged 600 euros, and we got charged 500. Stay away at all costs. edited note: My credit card provider refunded the charge, clearly they could see issues too.
Friendly helpful personal even at near midnight. Easy to access the car and good service when returning the car. All went very smooth. Only downside was the car..a small Toyota!! I would rather see that they have European cars like Renault, Skoda, Fiat or Opel that are way more nice to drive in every aspects
I've been renting cars from Carwiz Warsaw airport every time I'm visiting Poland. Great service, cars are new, clean, very good on gas ( it is important when you have to drive quite distances ). I always buy full insurance from them and even get some discount for being loyal customer. I always recommend Carwiz to my friends.
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CARWIZ POLAND is a car rental company offering short-term airport rentals on very attractive terms and at excellent prices.
The Carwiz brand belongs to an international car and van rental company. It was founded in Croatia; now cars with the Carwiz logo can be spotted in many European countries, as well as in North America. In Poland, Carwiz has been operating since 2020.
Our fleet consists of cars of reputable brands, with an average age under 12 months and an average mileage of up to 30,000 km. All cars are covered by warranty and insurance with an assistance package. We also provide replacement vehicles in the event of breakdowns or incidents.We guarantee minimum formalities, flexible terms of cooperation, friendly contact and no hidden costs. Bookings, including prepaid bookings, can be conveniently made at carwiz.pl.
You will find use in the following locations:
Bydgoszcz Szwederowo Airport
Gdańsk Downtown and Gdańsk Lech Wałęsa Airport
Katowice Downtown and Katowice-Pyrzowice Airport
Kraków Downtown and Kraków-Balice Airport
Łódź Downtown and Łódź-Lublinek Airport
Lublin Downtown and Lublin-Świdnik Airport
Olsztyn Downtown and Olsztyn-Mazury Airport
Rzeszów-Jasionka Airport
Poznań-Ławica Airport
Szczecin Downtown and Szczecin-Goleniów Airport
Toruń Downtown
Warsaw Downtown and Warsaw Chopin Airport
Warsaw-Modlin Airport
Wrocław Downtown and Wrocław AirportSee more
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