cashstar.com

1.2
1.2 Based on 241 reviews

CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.2

/
5

241 Reviews

5 Star
3%
4 Star
1%
3 Star
4%
2 Star
3%
1 Star
90%

Filtered Reviews

Filter Reviews

Review Time

Shirley
Legal Action Imminent: Failure to Process My Refund

Please refund my order already, It was charged under the order id #CND6MEF4DA, where I got a message It wasn't able to process. I urgently need the money. Will update this review depending how fast I get my refund back.Update (01/01/25):I did not receive any email regarding my issue, despite being told to check my inbox. I have thoroughly checked all categories, and there is no communication from your team. Multiple users who left similar reviews can confirm the same issue.Please stop making excuses and promptly process a refund for my transaction using the provided Order ID above. I've already provided all necessary information, so any further requests for details will only delay the resolution. If there is any further delay or unnecessary requests for more information, I will have no choice but to pursue legal action under the Federal Trade Commission (FTC) Act, specifically addressing unfair and deceptive business practices (15 U.S.C. § 45).I strongly urge you to handle this matter promptly and stop requesting additional information that’s already been submitted.

1
Date of experience: Dec 30, 2024
Jolyon Howard
Normally CashStar are fine

Normally CashStar are fine, but it’s been 2 days since I ordered a Roblox digital gift card and they took the money out of my account and still haven’t given me the digital card. It’s a bit annoying as I well I wanna use it already but I’m stuck as they haven’t responded to my emails I sent.

3
Date of experience: Dec 29, 2024
Kane B.
I want my money back now

Spent 15$ on a gift card and i was instantly told they were unable to process it. I was then told I would receive a refund and have yet to get one. My order code is #CND6MEFWEG. I want my money back and these guys are clearly trying to take it from me.

1
Date of experience: Dec 29, 2024
Morac97
I have had a charge to my PayPal out of…

I have had a charge to my PayPal out of nowhere from this company for a gift card I absolutely have not purchased. I am in the UK and the charge is in USD, the email also has a different name to mine.I have emailed them days ago asking for support and yet to receive a response.

1
Date of experience: Dec 29, 2024
Kristi W.
Unreliable Service and Refund Issues

I’ve ordered from Cash Star before, and the first time, my purchase didn’t go through, requiring a refund. In December, I decided to give them another chance and spent $150, but I still haven’t received my refund. I should have learned my lesson the first time and avoided buying from them again.

1
Date of experience: Dec 29, 2024
Shirley L.
Give me my money back right now

Give me my money back right now. This is the order number #CND6MMNCAN I have already contacted my lawyers and I am also taking action with the guarantor.

1
Date of experience: Dec 27, 2024
Kasey
I LEFT A REVIEW ABOUT ONE WEEK AGO AND…

I LEFT A REVIEW ABOUT ONE WEEK AGO AND IT TOOK THEM A WHOLE WEEK TO GET ME MY MONEY BACK AND "RESOLVE MY ISSUE" JUST FOR THE REFUND TRANSACTION TO BE CANCELLED, I HAD MY MONEY BACK FOR NOT EVEN A DAY BEFORE THEY TOOK IT BACK, THE EGIFT CARD CHARGES STILL REMAIN ON MY ACCOUNT. AND DONT REPLY TO THIS BACK ASKING FOR INFO, TAKE THE INITIATIVE AND LOOK AT THE ISSUE I ALREADY TALKED ABOUT.

1
Date of experience: Dec 26, 2024
kikoololpokemon
I lost my money

I lost my money. Money taken and gift card never received. Technical team says I will receive a refund in 72 hours, let’s see..Scam

1
Date of experience: Dec 26, 2024
Andy Bell
SCAM

SCAMThey stole money from my account whitout permission.i dont know who they are ...i dont need playstation card

1
Date of experience: Dec 25, 2024
Angelica Howard
DO NOT BUY GIFT CARDS FROM THIS MERCHANT

Yesterday just bought an egift card for myself and got an email before they confirmed the card code saying some bs like "we couldn't process your gift card" and never even gave the gift card customer support didn't even respond and it said it refunded even though I didn't get my money back I will never be buying from here again Edit: they never gave me an email for the code or anything

1
Date of experience: Dec 25, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.

  • language https://cashstar.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More