championwindow.com

4.1
4.1 Based on 2.1K reviews

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed b...

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Average Rating

4.1

/
5

2.1K Reviews

5 Star
69%
4 Star
7%
3 Star
2%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

Susie Fisher
Good salesman. Explained the process.

Good salesman, He explained the windows and the process. I do have one complaint. I received two discounts: one for being a repeat customer, and another for having over three windows. That was to be 30% off. I wish I had been provided with the original prices so I could have seen and calculated the actual savings. In the end they were more expensive than I expected.

4
Date of experience: Nov 23, 2021
Terri
Sales was okay

Sales was good, but the follow up was only when I asked for status updates from Eli. Once the order was finally placed (delay because their was one outstanding question that was found when I inquired), no delays however taking our 50% down payment, we have heard from no one since October 13th when they finally found that the windows had been ordered.

3
Date of experience: Nov 21, 2021
Colleen Marsh
Jason did a terrific job of educating…

Jason did a terrific job of educating us and their windows and warranty. We got a great price as well. Happy to say that he was professional and did not pressure us.

5
Date of experience: Nov 14, 2021
David Adegoke
Great windows shop

I knew that the element is a true evil, but when I faced it by my own I started to hate it even more. It was a good summer day and nothing could spoil it, but I forgot about elements. Harsh hurricane destroys couple of windows in my beatiful house and I didnt know what to do. I thought that the best option was to acquire new windows, but they must be more durable than previous ones. I ordered some windows from this company and now I allege that they're pretty durable, beause there was a hurricane and they bear it. I wish this company prosperity and want to recommend it to other people.

5
Date of experience: Nov 10, 2021
Karen H
From start to finish everyone was very…

From start to finish everyone was very friendly and professional. The install crew were great even when my toddler stuck his fingers in the fresh sealant before I could stop him! I love my new windows!

5
Date of experience: Nov 03, 2021
Louise Bray
Buyer beware

Buyer beware! When you sign a contract with Champion Windows, you only have three days to cancel. Nothing negative happens within three days, of course. Soon, however, Champion Windows’s true colors reveal themselves. You will find horrible customer service, no showno call appointments. You will soon want to cancel, but then you will have to pay $1000 or 5% of the total project when Champion Windows has done absolutely nothing but cause anxiety and stress. Also, Champion Windows brick and mortar store advertised that they were accredited with the Better Business Bureau. This is a downright lie. Check out the Better Business Bureau reviews. They are horrible, negative reviews. Do not patronize Champion Windows. They are unethical and disgusting.

1
Date of experience: Nov 02, 2021
Gordon G
Ordered 5 windows on 4/29/2021

Ordered 5 windows on 4/29/2021. Installation was supposed to be 4 to 6 weeks. Today is 10/16/2021. I have no windows and have paid several payments to GreenSky. They never ordered my windows. I wouldn't do business with them unless you want to wait 6 months and then contact an attorney to get your money back.

1
Date of experience: Oct 16, 2021
Johnnie Hackley
Champion's representative was very good…

Champion's representative was very good explaining types of windows and my choices and options for window configurations. He did his job well and did not waste a lot of time trying to upsell me on even more expensive windows which I greatly appreciated since these windows are expensive to start with. The biggest advantage they have is their guarantee on their windows.

4
Date of experience: Oct 15, 2021
Cheryl Meng
Our home looks beautiful with the new…

Our home looks beautiful with the new siding and doors. Kyle Wells our salesman was perfect. He was such a great help and guide. The siding team did a wonderful and careful job. Robert the crew leader was wonderful. He gave me his phone number and told me to call him for any questions or concerns. Mark the person coordinating everything at Champion was also accessible and very helpful. Tanner did a terrific job installing the doors. He made sure they were perfect. All in all our experience was so nice do to the caring and careful work done by each person we were involved with. Thank you so much.

5
Date of experience: Oct 08, 2021
Dave
Lost any respect I had for company

been going on 5 months for a sliding glass door have called several times been told a whole slew of stories finally got an install date of last Tuesday and guess what no show no call thanks for the overall terrible experience with your company. Did have a four-season room put in two years ago and that is why I came back to them for the door but the way me and my wife have been treated this time we will not use this company again as we remodel other parts of or house. (update) when you call the number for their direct number, they give you in their response just a recorded message saying they will return your call within 8 hours. At this point its laughable except they got our money and job isn't done and I really do think it will ever get done company has gone to sh**

1
Date of experience: Oct 07, 2021

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Business Details

  • With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.

    Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.

    Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.

    We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more

  • email nationalcustomercare@getchampion.com
  • language https://www.championwindow.com

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