championwindow.com

4.1
4.1 Based on 2.1K reviews

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed b...

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Average Rating

4.1

/
5

2.1K Reviews

5 Star
69%
4 Star
7%
3 Star
2%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

Mary Bowman
Good experience

Salesman was very thorough and knew the product. The price was reasonable and he was very helpful

5
Date of experience: May 23, 2023
Greg
BAD FAITH OPERATORS!

I signed a contract for Champion Sun Rooms to install 2 screened in porches with knee walls. I gave them a deposit of $12,090.00. A week later, they tell me, with no pre-notice or email or phone call that would not be doing my project. NOW, they refuse to send me my refund of my deposit after the 2+ weeks since I signed the contract, gave them the check, and they cashed it. STILL waiting!!!DO NOT USE THESE PEOPLE! SCAMMERS!!!!!!!!

1
Date of experience: May 22, 2023
Beverly Maestas
John was knowledgeable

John was knowledgeable, professional and personable. He knew his product and his competitors. He helped us get the best offer.

5
Date of experience: May 20, 2023
Patrick did a great job with the…

Patrick did a great job with the presentation and was completely professional and I enjoyed his visit.

5
Date of experience: May 20, 2023
Gretchen Neuman
Previous customer

5
Date of experience: May 20, 2023
Daniel
Niko was very awesome!!!!!

Niko was very awesome!!!!!! Everything he has done was amazing thank you Niko for everything from the Daniels

5
Date of experience: May 19, 2023
Mitch
Good and bad

The product and the installers earn 5 out of 5! They are amazing. The prices earn a 3 out of 5. I say this because Champion offers 50% off windows at certain times and in certain situations which tells me that they are overpriced most of the time. The billing earns a 1 out of 5. When you are billed by Champion and need to pay the second installment, their payment site does not tell you what your total was, what you have paid, what you need to pay for the current installment, or how much you will owe once the windows/doors are installed. I had two orders going on at once and did not know this information for either order. I had to call their billing department to make payments for all of my orders. The billing is the biggest nightmare I have encountered for any company. I still have more windows to replace and I plan to look at other companies just because the billing is such a hassle.

3
Date of experience: May 19, 2023
Robert Shelton
Terrible service

There have been multiple errors in measuring, getting my order correct, and getting my windows built. When my windows were finally ready, on the day of the install noone showed up. I received a call3 hours after the install time telling me that you were trying to find an installer. You did not uphold the promise the salesperson gave us and your customer service is horrible. I would never ever recommend your company and if I could I would get my money back and cancel the loan agreement I would do it in a heartbeat and go with one of your competitors.Robert Shelton

1
Date of experience: May 18, 2023
Danette Mosser
This is a good company to work with.

Nate was very through. He gave me a small history of the Champion Windows. He took his time explaing the the entire process of purchasing patio doors. He answered all of my questions.

4
Date of experience: May 16, 2023
Scott Yanke
Champion did no work

Placed order, made down payment. Champion never showed up to take measurements, nor did they contact me to reschedule. No sign of any refund. Champion took money and did no work.

1
Date of experience: May 15, 2023

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Business Details

  • With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.

    Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.

    Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.

    We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more

  • email nationalcustomercare@getchampion.com
  • language https://www.championwindow.com

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