charnwood.com

4.7
4.7 Based on 193 reviews

British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972....

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Average Rating

4.7

/
5

193 Reviews

5 Star
86%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
4%

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Review Time

Jacinta Howard
Superb company

Superb company. Spoke with Hannah in technical regarding an issue I had with my Island II. She couldn’t have been more patient and helpful. This is why I’d never use anything other than a Charnwood.

5
Date of experience: Feb 06, 2024
Ariel Lewis
Excellent wood burner, stylish, contemporary and efficient.

We had our new Charnwood wood burner installed summer 2023 and have now been using it most days in the last Autumn and Winter. We went with a Cranmore 7 based on advice from our fitter and the size of the room and the fireplace. It is a stylish contemporary stove and it looks great both when lit and when not in use. It’s really easy to use and very efficient, we can adjust the heat output as necessary. The free glove provided is essential as the door handle gets very hot. It’s probably not the cheapest wood burner available but the quality and finish is excellent and at the end of the day you get what you pay for. We also like the fact it is made in the UK, IoW. We would definitely recommend Charnwood, we love our new wood burner!

5
Date of experience: Feb 01, 2024
Angel Cooper
Very attentive staff and helpful

Very attentive staff and helpful, easy to work with. This is our third Charnwood from them. Different houses of course.

5
Date of experience: Feb 01, 2024
Jaden Sanders
Very happy …

We have had 4 different wood burners now and this is my favourite. Solid and beautifully built. An effective and aesthetically pleasing bit of kit that has transformed our home. We’ve had it on most days since our purchase in October. We’ve gone through some wood but have been lovely and warm without having to rely on central heating. Very happy with our purchase.

5
Date of experience: Feb 01, 2024
Silverlinn
I a.m very pleased with the…

I a.m very pleased with the performance of the Charnwood stove which I have had fitted.I

5
Date of experience: Jan 31, 2024
Nancy Wilson
Excellent wood burner

Excellent wood burner - so easy to light and use. Would definitely recommend.

5
Date of experience: Jan 31, 2024
Franklin Brown
Excellent stove

Excellent stove. Easy maintenance and quick to light. Excellent customer service.

5
Date of experience: Jan 30, 2024
Courtney S.
Customer care

Whilst opening the door of our Aire5 stove to put on a log, the door fell off the bottom hinge and then the top. Luckily my husband managed to keep a hold of it otherwise it would have dropped smashing the hearth. On inspection the pins in the lower hinge had sheared in half. Despite some initial miscommunication Charnwood have dealt with this promptly and efficiently sending someone the day following speaking with them, to replace and fix the issue. I would suggest any queries regarding aftercare are directed to Charnwood rather than a supplier as they have been extremely helpful and keen to offer support along with helpful advice.

4
Date of experience: Jan 29, 2024
Terence
Charnwood C-five

Top quality product, lovely finish to the burner and an awesome addition to our little home on the edge of Dartmoor. We couldn't be without it now.

5
Date of experience: Jan 27, 2024
Tracy Cooper
Good quality stove and competent…

Good quality stove and competent courteous fitters

5
Date of experience: Jan 27, 2024

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Business Details

  • British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.

  • call 01983537780
  • language https://www.charnwood.com

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