closebrothers.com

3.7
3.7 Based on 1.2K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

Filter Reviews

Review Time

SB7
Never recommend this company is a very…

Never recommend this company is a very big scammers they started my finance before I bought the car

1
Date of experience: Jan 06, 2025
MA11
Avoid at all costs

Worst finance company ever, i borrowed 3k over 3 years and intended to pay it off within 3 months to knock the interest off, i rang this company to let them know what i was doing only to be told that it wouldn't knock the interest off, they said the only way to knock the interest off was to pay the whole sum off, i have never heard of a finance company that doesn't reduce interest for paying off early, they even charged me £117 after 1 month and paying the entire debt off,avoid this sham company at all costs

1
Date of experience: Jan 06, 2025
Gideon C.
very helpful when we applied for…

very helpful when we applied for financial car .thank you for your service.

5
Date of experience: Jan 04, 2025
Louise W.
One of the bad finance company in the…

One of the bad finance company in the market. Rude staff. Unable to contact even in an emergency. Company will not allow the customers to pay off their loans in between the term. They will tell some excuse and continue the payment to take that high rate interest.

1
Date of experience: Jan 02, 2025
Carrie Ann Fisher
Easy to deal with efficient and…

Easy to deal with efficient and approachable

5
Date of experience: Jan 02, 2025
Ronnie Wilson
WONT USE CLOSE BROTHERS

Used close brothers a few times now But on this 5 year deal 60 months I decided to pay my finance off after 26 months. I was sold the finance with the understanding I can pay more a month or over the year and it was caped at a certain amount However when I got my settlement to pay their were hidden fees which I didn’t and wasn’t made aware of by both close brothers or the dealer. Daylight robbery in my opinion I will not be using the company again and have took to social media platforms to start group chats and discussions to stop this from happening to others. You shouldn't be penalised for paying your finance off early!! One of the things I made a point of when asking for finance advice from both close brothers and the dealer. Don’t trust dealers why I always call the broker close brothers! But they lied too!!

1
Date of experience: Jan 01, 2025
Rose Sanders
Do not use company

Do not use company. Charge you £25 for banking issue. Complaint sent and they denied refund. Don’t give this company your bank details…they steal money from you without you knowing.

1
Date of experience: Dec 30, 2024
Timmy Walker
Thanks close brothers

Thanks close brothers. You helped me through the covid period which helped me. Thanks.

5
Date of experience: Dec 28, 2024
Nestor Reed
Fantastic service from start to finish

Fantastic service from start to finish. The process was straightforward, with clear explanations and no hassle. The team was friendly, professional, and quick to assist with any queries. The finance terms were fair, and everything was handled efficiently. Highly recommend!

5
Date of experience: Dec 28, 2024
Frank Wilson
Steer clear..

Steer clear... they don't pursue your claim when they hit an obstacle. Save your time and commission payable to them by going elsewhere who will get you the compensation no matter what. It's yours if you go legal and do it yourself.

1
Date of experience: Dec 26, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More