closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Penelope Morris
Couldn’t ask for anything more with the…

Couldn’t ask for anything more with the help I got to make the cancellation successful!!! Top job close brothers.

5
Date of experience: Aug 06, 2024
Adam Zimmerman
My car finance

Thank you !was a pleasure

5
Date of experience: Aug 06, 2024
Christi C.
I’ve been very happy with the service I…

I’ve been very happy with the service I have received from close brothers . They have phoned and checked that I am happy and have also helped me with questions.

5
Date of experience: Aug 06, 2024
Mildred Lewis
Thankyou for financing my car it’s now…

Thankyou for financing my car it’s now been four years and when I feel it’s time to part with it I would choose close brothers again..

5
Date of experience: Aug 06, 2024
Brenda Sanders
5 star service …

It has been a pleasure having finance with Close Brothers.Always there to help especially during COVID when I lost my job.I spoke to them and they put my mind at ease and helped me come up with a plan to get through those extremely difficult times.I will definitely be using them again 👍

5
Date of experience: Aug 05, 2024
Cody
Easy to deal with on the phone

Easy to deal with on the phone. Sorted all queries.very happy with everything.

5
Date of experience: Aug 05, 2024
Brad Butler
Can highly recommend.Good honest people…

Can highly recommend.Good honest people straight forward and easy to deal with.Many thanks for your service Andrew.

5
Date of experience: Aug 05, 2024
Agatha Turner
Not even worth 1 star

Not even worth 1 star. I wouldn’t recommend them to my worst enemy. They are as terrible as it gets , run by gangsters and crooks . Took out insurance and they waited 24 days to hike the premium with made up stories. Shocking revolting people. I don’t know how they still operate

1
Date of experience: Aug 05, 2024
Kelsey Howard
They’ve been really understanding when needed

I had 5 years finance from CBG. My only complaint would be the late payment fee which i think is pretty steep at 40£.. although I get this is a business and the main interest is to make money I think they could have had a slightly lower fee, maybe 20£. That would have been way more decent. Or at least to try to take the payment again the next day. Beside that I was really happy with them in the late year. I struggled a lot financially and I was able to change the date to a later one or delay a payment when I didn’t had the necessary funds. The team was really understanding, they always emphasised to make sure I have funds in the account to avoid the fee and let them know if I don’t so they can help me.

4
Date of experience: Aug 05, 2024
Carly Rogers
Easy to set up

Easy to set up. I had two cars through your finance. If I were to need finance again I would definitely use you

5
Date of experience: Aug 03, 2024

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