closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

TC58
Absolutely spot on.

Absolutely spot on.I had my motorbike financed through Close Bros and my insurance. No hassles always willing to help. I will be using again for the next one. Many thanks.

5
Date of experience: Jul 03, 2024
Mercedes Powell
If there was a zero star I’d choose…

If there was a zero star I’d choose that for this company. Messed my payment schedule because of their robot system and left a huge impact on my credit score. Now it’s been 3 weeks and they telling me it will take 6 more weeks to get it resolved. Costing me 3k in lossesOne of the most useless company I’ve dealt with.

1
Date of experience: Jul 02, 2024
Roscoe
Close Brothers Finance company has very…

Close Brothers Finance company has very outstanding policies which provides flexible car finance support and I'm very grateful to have received such support. I recommend Close Brothers to anyone who is looking for car finance.

5
Date of experience: Jul 02, 2024
Marcia Cook
My final payment conveniently wasn’t…

My final payment conveniently wasn’t taken properly and incurred a £25 late payment fee even though I paid it manually the same day.

1
Date of experience: Jul 01, 2024
Tanner Price
Bike finance

3rd bike I've financed through close brothers,and every time it's been spot on.great communication,payment plan to suit.always willing to help with any questions. Highly recommended 👌

5
Date of experience: Jul 01, 2024
Tobias Sanders
I’ve had a finance agreement for 5…

I’ve had a finance agreement for 5 years and is due to come to an end. I would definitely recommend Close Bros. From taking out the agreement to it now ending I’ve found them professional keeping me informed once a year of my payments and outstanding balance. I’ve had no problem whatsoever the finance was a low affordable repayment. I would do business again

5
Date of experience: Jun 30, 2024
Curtley
Never recommend this company to anyone…

Never recommend this company to anyone worst customer service they don’t care about customer satisfaction they said they can’t wave the extra fee because im 2 days late for that

1
Date of experience: Jun 29, 2024
Tristan Coleman
Fast friendly team

Fast friendly team No hassle through out the whole time.

5
Date of experience: Jun 28, 2024
BlackD3athHD35
Total rip off!

Had mulitbike motorcycle insurance with them. Sold one of the bikes. Am now paying only £2 per month less, for one bike then I was for two. Total rip off!

2
Date of experience: Jun 28, 2024
Glynis Harris
Very professional people to deal with

Very professional people to deal with, application to acceptation to making payment went very smoothly.Cannot thank the Close Bros team enough.Keep up the good work.

5
Date of experience: Jun 27, 2024

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