cluse.com

3.2
3.2 Based on 180 reviews

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Average Rating

3.2

/
5

180 Reviews

5 Star
48%
4 Star
7%
3 Star
3%
2 Star
3%
1 Star
40%

Filtered Reviews

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Review Time

Aria Owen
Good service and very good quality

5
Date of experience: Feb 25, 2019
Elijah B.
I had the worst experience

I had the worst experience. I ordered two watches on Black Friday and waited a long time. After messaging through December and January I decided to report the payment as I payed through Paypal. As I got my money back through Paypal I received wrong order in January. This person is from France and I live in Finland. I immidiately contacted Cluse but got no answer. In February I finally got answer: they are sending again my original order. I though to myself that I have already gotten my money back and they didn’t even reply to my question about the wrong order. I messages them again asking about the wrong order and telling that I got my money back. They didn’t want the wrong order back because it’s expencive to send it, so I can keep it or destroy it. And considering my original order I now have to pay it all back. No discounts or anything, and thats because they let me to keep the wrong order. Well it’s not my fault that they send me the wrong order or that they somehow didn’t have the information that I had full refund when they sent again the original order. So I would not recommend you to order anything from Cluse. Order somewhere else. This thing has been stressing me for 4 months and I would not order from Cluse again.

1
Date of experience: Feb 24, 2019
Denisa Popa
Tres jolie montre!

Tres jolie montre!colori or rose, bracelet cuir style croco et cadran blanc une belle harmonie!

5
Date of experience: Feb 23, 2019
Edna Fisher
Dear Sir or Madam!

Dear Sir or Madam!I am very satisfied with my purchase. All of your products are very nice and I like to wear them.With best regards, Pavlina Kirbiš

5
Date of experience: Feb 21, 2019
Wanda
Poor and not resistant. Awful.

The watch bracelet deteriored after few days, the clock face is in plastic and it looks like really poor, it broke after a small impact. It is not worth the full price, nor the half.Really disappointed and wouldn't recommend the item to nobody.EDIT March 2019 I did not receive any communication yet from Cluse as per their comment.

1
Date of experience: Feb 21, 2019
NE74
The line of watches r so nice.

5
Date of experience: Feb 21, 2019
ZexyZekEsp_YT
So beautiful!

So beautiful! Classy, and somehow outstanding and subtle at the same time. Great size for a small-ish wrist.

5
Date of experience: Feb 20, 2019
Rita C.
Never had so difficult to get an order…

Never had so difficult to get an order shipped ! after 2 months finally got the ordered watch that was intended to offer as gift for Christmas. No communication in the Cluse customer service wrt to my calls + mails sent to Cluse.

1
Date of experience: Feb 18, 2019
Myra Long
Hi I was happy with the product but…

Hi I was happy with the product but surprised it didn't come with a case to keep it in, as it did for one of my daughters

4
Date of experience: Feb 17, 2019
Austin Taylor
I lovee it

I lovee it, so classy and pretty! Size is perfect! Love it!

5
Date of experience: Feb 16, 2019

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