Review Time
I have two holidays booked with alapharooms and i am having no satisfaction getting my money back. would anyone recommend what i can do next? i have been alapharooms dont return my emails they dont answer the phone and they have taking the live chat off the website . i have a lot of money paid i am so disappointed with alaphatroons i would never book with them again and 100% do not recommend this company my holiday Date of Departure 7th May 2020 & My second Hoilday was Date of Departure 14th June 2020. Please Help .
I ordered garden furniture in March 2021 for my wife's birthday (May15th) from Cox and Cox. The items were paid for but not received. It is now approaching mid June and still no indication if the goods will ever arrive. This is appalling service advertising goods that do not exist. Do not buy from this firm. The glossy catalogue must not con you. Most of the itemsare not available.
I am writing this about the poor customer service, trying to speak to an advisor for the past 2 days being on hold over an hour at a time with nobody answering. It is a complete disgrace. Your not telling me there is nobody answering the phones Well Prodential insurance, what a complete disgrace. How is anybody supposed to speak to you. Definitely not a happy customer 😕.
We purchased goalkeeper gloves for my son’s birthday present from sports direct store and when we got home it was two of the same hands. This means someone had potentially removed some from packets to try on and replaced them. In COVID times this is disgusting and dangerous. My son was so upset on his birthday he cried. Customer service online were awful and didn’t help but said I have to go back to the store. Very disappointed
Playmate store (online); has a policy for returns within 15-20 days from the date of purchase. The merchandise was shipped from their facility after 10 days, and arrived 24 days from the date of purchase. The merchandise was a rug, very poor quality; slippery hazard, look like more a light blanket, the color has 3-4 time less shades than the pictures showed in the website. It is not accepted for return because their own policy time period is shorter than their delivery process. No phone numbers, the address is for the corporation in Singapore and the for the delivery address in a name with the last name initial in Illinois USA. I am looking for authorities who can protect consumers from this kind business.
Hi,I sent on 19.04.2021 for payment to Sweden by Transfer Wise via transaction ID (238212249) had to be received within 2 hours as mentioned in the site material, but so far, ie 25.04.2021 has not been paid not refunded.I have contacted but have not yet received a response.I hope to get the money back to my destination or the money back into my account.I'm worried because it went into a very suspicious matter.thank youBest regards
I ordered a bed and mattress from the DIVAN BED WAREHOUSE on 16/03/21 and they said it would be delivered on 30/03/21 between 9am - 12pm. They turned up 50 minutes late at 12:50 which was no big deal, just a bit rubbish that I hadn’t been told that. I dragged the bed base, mattress and headboard into my flat. After fitting every together, I just had the headboard to do. On unwrapping it and placing on the bed base, I could see it was too wide. It protruded from the base and the holes on the base for fitting the head board to, were 3 inches too short. On the packaging, I noticed it had a woman’s name, a postcode for Reading, and a description on the head board, colour, design and a measurement of 4ft 6, saying it was a double. The bed I ordered was a small double, 4ft wide. Obvious to me it was the wrong one. I emailed THE DIVAN BED WAREHOUSE and said they’d delivered the wrong one. They insisted, although it had different information on the label, it was definitely the correct HB. So then I had to get it back into the bedroom and take pictures to prove I was correct and they were wrong. With picture evidence, the finally admitted I was correct and that they would sort out a redelivery. That redelivery was supposed to be today. I had an email/text saying it would be between 12:00 and 15:00. They called me at 10am to tell me this also.So I waited... At 18:00 I still hadn’t received the item. So I wrote a text to the driver I assume and an email to THE DIVAN BES WAREHOUSE. At 18:28 the driver finally called. He asked me if my headboard was damaged. I told him, how on earth would I know if it’s damaged, as he hadn’t delivered it. He said it got damaged on the van and would have to order another one. After waiting in all day for this I told him how unprofessional he/they are, which of course he didn’t like. He started being rude and argumentative with me. I said I didn’t want to speak to him anymore and to send me an email when he decides to ‘attempt’ to deliver the head board. No, “The customer is always right” attitude. I was the one having to deal with this incompetence and he was in no way apologetic. I find it incredible how people can do business like this.
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