copper.com

3.9
3.9 Based on 295 reviews

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Average Rating

3.9

/
5

295 Reviews

5 Star
49%
4 Star
24%
3 Star
9%
2 Star
4%
1 Star
14%

Filtered Reviews

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Benjamin Van Damme
When a CRM Company Shows Heart

If you're a company with less than 30 sales staff and you work on google workspace, this is the CRM for you. I've done the research and the comparisons, and was very glad with my final choice of Copper:- Plugs into your existing software super easily- Great balance between being super straightforward to use, but can provide sophisticated enough tools- Dozens of extensions with other relevant sales/marketing software you will likely use- Good pricingBut more than anything else, Copper's leadership team shows understanding and support to fellow entrepreneurs. When we had our backs against the wall, Copper went out of their way to help us out. And in this day and age of soulless companies, that really meant something to me.You won't regret giving Copper a try.

5
Date of experience: Jun 17, 2025
it's helpful i use it

I use this to manage my emails and getting asked to review the site every two days is not helping with that

5
Date of experience: Jun 03, 2025
My rep was super rude and pushy

My rep was super rude and pushy. Once we put the credit card number in and hit submit, he disappeared and won't respond to emails. Therefore, we don't know how to get started. No one has reached out to us to get started despite the rep saying someone from Ops would reach out.

1
Date of experience: May 06, 2025
HAPPYCAMPER
Outstanding Customer Service

Have been using the service for a few months and really liked what it offers. The real test came when an issue arose. Any company can get 5-star reviews when everything is working smoothly. A true view of a company is how things are handled when something goes wrong. This recently happened and I was BLOWN AWAY at how smoothly the situation was resolved. The team went ABOVE and beyond to make things right. I am so happy to stick with the service moving forward.

5
Date of experience: Apr 25, 2025
Bernie Maopolski
I never met a CRM I liked until I met…

I never met a CRM I liked until I met Copper.

5
Date of experience: Apr 01, 2025
Lauren
Revolutionary CRM!!!

This CRM has revolutonialized the way I approach my sales process. I have never felt more organized and on task - it's increased my efficiencies, help me prioritize, and more.

5
Date of experience: Mar 12, 2025
customer
It took over 15 back and forth…

It took over 15 back and forth responses to answer a simple question. Clearly your CRM is not efficient.

1
Date of experience: Mar 11, 2025
Mike
Overpriced for automation

Overpriced for automation, the rest is great, love the UI, but for a simple lead import automation you're forcing an upgrade to 69 pm, where competitors charge 13, for a very comparable experience, speaking from a startup perspective.

3
Date of experience: Mar 06, 2025
Dave Smith
Ginger

Beard Length: Medium to Long (and ginger) Have been looking for any beard products that look after me since that Yankee brand left the EU market a few years ago… I found it, and these guys are even better without the bullshit. So this review is following my second order, the lavender mint daily wash is amazing and the best compliment I can give is that it feels natural, not my natural haze, but tamed and calm. The beard butter is the best I’ve found too! Love this stuff and my UK bearded brothers… the shipping costs are worth it! Just wish these guys could stock it in the uk somewhere! @Copperjohns please sort it out

5
Date of experience: Feb 14, 2025
Reed
Target your Market

My comments are limited like my experience with Copper We have been using and employing Copper to our client base for a couple of months now. The more I use the system and understand it's capabilities, the more I like it. Able to send targeted emails to areas I am fixing to visit. So the four start rating only applies to my capabilities, which are expanding with each use.

4
Date of experience: Feb 11, 2025

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