couture-moda.com

1.1
1.1 Based on 529 reviews

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1.1

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5

529 Reviews

5 Star
1%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
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This is a scam.i wish read all of…

This is a scam.I wish to heaven i had read all of this feedback before buying. “Olivia” and her friends are unscrupulous liars and thieves. Awful quality dress, returned to china, now spuriously “lost” in customs, they offered 50% refund. They have in effect stolen my money, refusing now or ignoring requests for the remaining balance. Chinese company, shameless and immoral.

1
Date of experience: Aug 30, 2025
Diar Jabbary
Scammer

Scammer, they should be banned from Google

1
Date of experience: Aug 29, 2025
Donna Andrews
Got sucked in didn’t I

Got sucked in didn’t I . Saw that they do returns and so didn’t explore it further . Totally my fault .From the Uk it was going to cost me over £20 to return 2 very light weight Tankinis. No point returning so keeping 2 that look mighty awful and don’t fit . Wouldn’t purchase again .

1
Date of experience: Aug 29, 2025
Kate Trodden
Promised to resolve in reply on here- did not.

Update:Not a UK based company- all items are misrepresented on the website. If you're lucky, you receive the cheapest, lowest quality piece of tat imaginable from China, after waiting weeks. Or you receive nothing at all.When you contact the company to arrange a return, they offer you a 75% store credit (trust me, if you receive an item from this site, you wouldnt dream of placing another order or wanting credit! Absolute insult).Or you can pay shipping to return the item to China! When you thought you were dealing with the UK all along.Their reply to my review on trustpilot made it sound like they would resolve the issue if I contacted their customer services.No.... they emailed back offering me 75% store credit, or continued to insist I paid to return the falsely advertised item back to China. Again.Scam. How this business is allowed to function bewilders me.

1
Date of experience: Aug 28, 2025
Doreen Harley
Please dont order from this company

Please dont order from this company. I ordered two dresses for a wedding. I can only describe receiving what looked like dish cloth material that was unharmed. I returned the products to China and paid for postage to receive the goods delivered back to me as address unobtainable. The company would not issue a refund and advised the address is viable. They offered 50% compensation and keep the goods. I offered to pay for delivery again to China and asked for address confirmation which they chose to ignore. They should be banned!

1
Date of experience: Aug 28, 2025
Mrs Bates
I ordered a pair of linen trousers

I ordered a pair of linen trousers, very slow in receiving them, and when eventually came, the product was awful. Very cheap nasty material, very disappointed.Not portrayed as shown. And now returns is totally unacceptable

1
Date of experience: Aug 28, 2025
Emme
long champ dupe handbag

I got a long champ dupe handbag and the delivery process wasn't very good and it only told me it had arrived 6 hours after it did the actual bag is really nice but I got the large and it wasn't as big as I expected which is a bit annoying. Id say the bag is a 4 out of 5 but the delivery services just really annoyed me!

3
Date of experience: Aug 28, 2025
Verity
Terrible quality clothes and you have…

Terrible quality clothes and you have to pay to return them all the way to China. When the items arrived they looked nothing like the website. Wish I had checked the company’s reviews before ordering

1
Date of experience: Aug 28, 2025
shef
I donot want to give them 1 star as…

I donot want to give them 1 star as well. I have spent so much money on sending the cheap quality item back. Now they want half of the money I have spent on the ite saying Custom is not releasing the item. So disappointed.

1
Date of experience: Aug 27, 2025
Susan Leach
PLEASE DO NOT PURCHASE FROM THIS…

PLEASE DO NOT PURCHASE FROM THIS COMPANY. It’s a sham. I purchased two pairs of orthopaedic trainers . The second pair was half price. I paid circa £70. When they arrived they were too small so I went through the process of returning them. Cost me £30 back to China. Then they wanted more money as stuck at customs. I refused to pay and they offered 50% refund . I took the refund and guess what I DIDN’T get the money back. I’ve chased with my bank and they haven’t received it. It’s a con and I’ve lost near a £100 . I’m going to report them to the Financial Conduct Authority as it looks like a scam. If they are trading in the UK then they should be regulated. I’m going to see if there are any checks I can do .DONT PURCHASE FROM THEM .

1
Date of experience: Aug 27, 2025

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