creativefabrica.com

3.9
3.9 Based on 261 reviews

Creative Fabrica offers premium content such as graphics, crafts and fonts....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

261 Reviews

5 Star
62%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
27%

Filtered Reviews

Filter Reviews

Review Time

Fleur Morgan
Frustrating Experience with Free Trial

On December 2nd, I encountered a banner promoting a free AI trial and clicked on it. Just as I was about to start my first test, I received an email from a payment service indicating a charge of $47 for a Studio AI. I attempted to find a way to cancel this charge but was unsuccessful. I reached out to the support team, but they did not respond at all. Consequently, I opened a case with the payment service, which was closed on December 12 in favor of the seller due to my failure to cancel on time. How can I cancel if there was no option available? I am extremely disappointed with the payment service for not properly reviewing my situation. I provided a detailed explanation, including images showing the absence of a cancellation option and my transaction history, which clearly indicates the charge occurred on the same day the trial was supposedly initiated. There was no trial period whatsoever. The support from the seller has been very slow, and communication has been far from smooth. Exercise caution with this seller!

1
Date of experience: Dec 12, 2025
TheFox_One
Complete fraud. I'm utterly appalled by their actions.

Complete fraud. I'm utterly appalled by their actions. I registered for a 7-day free trial, intending to edit just one photo. Moments after signing up, my card was charged for a full year. This is outrageous. It mentioned a limit of 10 photos before charges apply. I reached out to their support team 24 hours ago but received no response. I've reported this dubious practice to my bank. Additionally, the AI is terrible; it altered my image with extra limbs and distorted features. STAY AWAY AT ALL COSTS.

1
Date of experience: Dec 12, 2025
Elton
Beware of the so-called free trial!

Like many others have mentioned, I visited the website and registered for their so-called free trial, which promised 10 FREE products with no risk. What a shocker, it felt like a trap! I filed a request for a refund. Naturally, they said it would take 24-48 hours to process—what a surprise! I'm not shocked it takes so long; they likely receive countless refund requests! Let’s hope I actually get my money back! Avoid this service! It will take your money without hesitation!

1
Date of experience: Dec 12, 2025
Aviva S.
Frustrating Experience with the Free Trial

I registered for a free trial to explore the service, but it didn't meet my needs. When I attempted to cancel, I found that the cancellation button was missing entirely. This feels very misleading and possibly unlawful. I reached out to the support team, but the cancellation link they provided also lacked a button to cancel. I'm at a loss for what to do next.

1
Date of experience: Dec 11, 2025
Jayne Morris
AVOID AT ALL COSTS!

AVOID AT ALL COSTS! I signed up for a 30-day free trial, only to be charged $47 without any prior notice and without even using or clicking anything after just 5 minutes. I merely saw a confirmation pop up with a button to get started and then $47 was deducted. What is going on???? I requested an immediate refund, but of course, there was no response. I opened a case on a payment platform and I won't stop until I recover my money. THIS IS A MAJOR SCAM. SCAMMING PEOPLE IS NOT A LEGITIMATE BUSINESS PRACTICE.

1
Date of experience: Dec 11, 2025
Bramwell Reed
Unexpected Charges After Free Trial Sign-Up

I registered for a free trial and got a confirmation email along with an invoice indicating a $0 charge. Shortly after, I received another email notifying me of changes to my subscription, which included an invoice for a full year's subscription, and the charge had already appeared on my bank account. I did not alter my account after signing up for the free trial, yet the pending charge showed up in my bank account just minutes after my sign-up.

1
Date of experience: Dec 11, 2025
Roberta Ross
Fantastic experience with this platform!

I truly enjoy using this platform. I encountered a problem with my account and billing, but the support team was able to fix it within 24 hours, which is quite impressive in today's digital age. I've been focusing on laser printing, and this service offers excellent downloads that are user-friendly and enjoyable. Overall, I am very satisfied. The annual membership fits my needs perfectly!

5
Date of experience: Dec 08, 2025
Dana Wright
Disappointing Experience with the Free Trial

I registered for a Free Trial, but after just ten minutes on the site, I realized it wasn't for me. When I tried to cancel my subscription, I discovered that the company had already charged my PayPal for a full annual subscription. Now I have to struggle to get my money refunded.

1
Date of experience: Dec 08, 2025
Jefferson Johnson
Loyal customer for years with fantastic designs

I’ve been a loyal customer for years, and they consistently introduce new designs. I engage in a lot of machine embroidery and various crafts. On the rare occasions I've faced an issue, the support team resolved it swiftly. I would give them more than 5 stars if I could.

5
Date of experience: Dec 04, 2025
ImTkN15
Misleading Free Trial Offer

Upon signing up, the promotion explicitly mentioned a 30-day free trial. However, my account was charged for the annual plan right away, with no clear indication that payment would be deducted immediately. I did not agree to an upfront charge and anticipated the trial period to be honored.

1
Date of experience: Dec 04, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More