creativefabrica.com

3.9
3.9 Based on 261 reviews

Creative Fabrica offers premium content such as graphics, crafts and fonts....

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Average Rating

3.9

/
5

261 Reviews

5 Star
62%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
26%

Filtered Reviews

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Review Time

shereen M
I accidentally subscribed and when I…

I accidentally subscribed and when I realized it I was unable to cancel so I sent customer service an email and they were more than happy to help me. I truly appreciated how fast they were and willing to help me.

5
Date of experience: Sep 27, 2025
Kimberly
Membership Worth The Price

This site has some great images that I needed. I am so glad that I purchased the yearly membership. I had an issue with a purchase, contacted customer support and my issue was resolved right away. I appreciate the fast and professional customer service. Thanks for a great product!

5
Date of experience: Sep 26, 2025
Crafty customer
I had a billing issue and so I sent…

I had a billing issue and so I sent them an email and got a reply almost immediately within one full day they took care of the problem and I was very happy with the results. Fast and efficient.

5
Date of experience: Sep 26, 2025
Tracy Wooton
The textures and variety are second to…

The textures and variety are second to none. From mockups to fonts and all the rest. I literally never get to the end of the page when searching for specific things. My only complaint is the banner across the top of the page that is for an extended year (bearing in mind I have another 8 months before my current subscription runs out). I have pressed this twice in error as it's strategically placed there for that reason. My downloads and anything else I need to press is right there so it's hard. I will say the customer service is excellent and respond and refund very quickly. It's just annoying that it takes your money and does not ask you to confirm anything. It makes me nervous to download anything now as it's in the way.

5
Date of experience: Sep 26, 2025
Becca
BE WARE of charge

BE WARE of charge! So many post say FREE but apparently you can't download anything free without a subscription!!! I received a random charge to my account from this "company"! When I reached out asking what it was I was told I clicked on a FREE download and in doing so I signed up for a subscription!!! When I informed that I had no idea what any of it actually was and would like a refund, I was told they would NOT refund!

1
Date of experience: Sep 25, 2025
Sara Sofie
Tricked me into a subscription and made…

Tricked me into a subscription and made it basically impossible to cancel it. I could not cancel my membership before 24 hours after starting it, and had to look through dozens of pages to actually find the unsubscribe button

1
Date of experience: Sep 25, 2025
Sandra van Ophemert
I had a question regarding licensing…

I had a question regarding licensing which was replied to by 'genie', an AI assistant. I asked to clerify and received further information from a customer service employee. My question was answered and clarified within 48 hrs.

5
Date of experience: Sep 24, 2025
Debbie Mullins
Great company to deal with

Great company to deal with. If you run into a problem they are quick to resolve the issue. They are always very courteous.

5
Date of experience: Sep 24, 2025
Noha ElKomi
A Scam ;Horrible experience

Horrible experience, I got charged 47 dollars and based on my right, I can unsubscribe and get full refund back within 14 days of subscription. From day one of being charged I contacted them yet none of the customer care is returning my messages. After canceling my subscription I can't even remove my card from the website. Huge scam, don't do any free trials you can't remove your card.

1
Date of experience: Sep 24, 2025
BeeJayBee
I couldn't access my files HOWEVER, it was my fault!

I couldn't access my files; HOWEVER, it was my fault. I was trying to log into an old account that I didn't remember having (it was a trial years ago and I didn't do much crafting back then). They quickly realized what the problem was and I was back into my account in no time! Excellent Customer Service! I was a bit concerned about Dreaming Tree going to Creative Fabrica but that concern didn't last long! I am so glad Dreaming Tree partnered with Creative Fabrica - I can get a lot more files for a lot less money. I love Dreaming Tree and now I love Creative Fabrica!

5
Date of experience: Sep 24, 2025

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