Name: creativefabrica.com
Telephone: 000000000
Rating: 3.9

Glenda Guest

Loving My Time On Creative Fabrica

I have been with CF for several years, and I intend to renew for several more. I love the ease of finding files that I can use in my business. This is such a time saver! Finding items I need on the go allows me to focus on the other aspects of my business. I know that CF is also a fantastic choice for DIY enthusiasts. I highly recommend this platform.

Date of experience: Oct 03, 2025

Jan Allston Guest

5 months ago

Very poor information on the website…

Very poor information on the website about cancelling a very expensive annual subscription. Yu get a free trial for 10 days but you can't cancel until after the allotted time is up and they have taken a year's subscription from your account. Also they refuse to refund. Lots of complaints from unhappy people about it. The right to cancel should be made easy to find and not be hidden till after they have take money from you. The bill is deceptive. it says you pay nothing but that is not true. Also the money is taken automatically from your credit card without warning that an amount is going to be taken. Thsi is not a good way to interact with customers.

Date of experience: Oct 03, 2025

Lori V Guest

5 months ago

Can't go wrong with a subscription to Creative Fabrica!!!

I have subscribed with Creative Fabrica for years. The designs are endless and almost always find what I am looking for. The one time I did need help from the customer support team, they were quick with response and resolved the issue immediately.

Date of experience: Oct 02, 2025

Hk Guest

5 months ago

great service

i had an issue with my subscription, and support team was really comprehensive and followed up with me untill solved perfectly.

Date of experience: Oct 02, 2025

Rachael Welch Guest

5 months ago

Good customer service

This review is regarding customer service. I clicked on the thing for the free trial, but somehow it charged me $47 (whole year access) and then ANOTHER $47 for the following year. Maybe there was some fine print that I missed but most free trials are truly free for a few days and if you don’t cancel within the timeframe they charge you. This is wasn’t that. I reached out to customer service, it took a couple of days to get it corrected but they refunded both charges and I’m so grateful and based on that I had good experience. I’m more likely to try them out based on that. I took away one star because I think they need to be way transparent and clear about charges up front. Thanks for taking care of my problem!

Date of experience: Oct 02, 2025

Jenny Liau Guest

5 months ago

Happy that I asked them to edit the…

Happy that I asked them to edit the product description and it’s done within a day.

Date of experience: Oct 02, 2025

Jenny Sierra Guest

5 months ago

Customer service is excellent and fast

Customer service is excellent and fast. All the content on the website is so helpful for my small business.

Date of experience: Oct 02, 2025

Simone Hegedus Guest

5 months ago

After experiencing some billing issues

After experiencing some billing issues, this was resolved quickly! Happy to say Creative Fabrica has quick customer service with great results.

Date of experience: Oct 01, 2025

Christy Kilburn Guest

5 months ago

They handled my problem quickly

They handled my problem quickly, kindly and professionally. No pushback on my refund request on a renewal I didn’t know I clicked on, which was nice. They have earned my loyalty

Date of experience: Oct 01, 2025

Hope Pickett Guest

5 months ago

I love the site and when I had a…

I love the site and when I had a payment issue, they were very good with solving the issue and refunding me money that was owed to me. They answer all questions in a reasonable time.