creedfragrances.co.uk

2.3
2.3 Based on 200 reviews

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Average Rating

2.3

/
5

200 Reviews

5 Star
30%
4 Star
0%
3 Star
4%
2 Star
3%
1 Star
62%

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AA29
So bad service

So bad customer service, I lost today £291, because of wrong advice from their customer service.

1
Date of experience: Jun 26, 2025
Rick van Dam
10 STARS

Perfecte bezorging en de betaling ging uitstekend via ideal op de website Bezorging ging erg snel had de 20e besteld en heb het vandaag 24 juni ontvangen Terwijl het uit de UK kwam werd mijn pakketje erg snel door post nl afgeleverd zonder foutenAlles ging echt vlekkeloos en heb geen vertraging gehad of moeilijkheden Ook was het erg fijn dat ik 3 gratis samples kreeg en 10% korting op de aankoop.Kortom VOOR HERHALING VATBAAREnglish Version:Perfect delivery and payment went great via ideal on the websiteDelivery was very fast, ordered on the 20th and received it today, June 24While it came from the UK, my package was delivered very quickly by post nl without errorsEverything went really smoothly and I had no delays or difficultiesIt was also very nice that I received 3 free samples and a 10% discount on the purchase.In short, SUBJECT TO REPETITION

5
Date of experience: Jun 24, 2025
Sanford K.
Excellent customer service team

After what started out as a mixed experience of ordering direct from Creed, the subsequent customer service follow up from Mary-Lisa has been nothing short of superb and fully restored my faith in this premium perfume house. I originally purchased Aventus but noticed that there might have been an issue with the batch, I returned the item, which underwent testing and it was confirmed that there was an issue with my order. Mary-Lisa then reached out directly with empathy and sincerity, which is absolutely what should happen from such a super premium brand, and this completely turned around my experience, thank you.

5
Date of experience: Jun 22, 2025
Teddy Powell
Cancelled my order without reason

Cancelled my order without reason, without telling me while keeping hold of my payment. A dreadful way to treat a customer and utterly unprofessional.

1
Date of experience: Jun 20, 2025
Tyrone Ross
I ordered a £195 bottle of Creed…

I ordered a £195 bottle of Creed fragrance via the Creed official website on 17th June. Nearly three weeks later no delivery and no returning of my emails.For a supposedly prestigious brand their customer service is shocking.

1
Date of experience: Jun 17, 2025
Myrtle W.
Hood wink the public

These fragrances go ranid very quickly. What bugs me they say they create a Limited Edition so you buy two or three bottles and then release it back so waht was Limited about it? Just dupe the public and hood wink them! Booo!

1
Date of experience: Jun 08, 2025
Frankie Harris
This review is for Creed Amalfi.

This review is for Creed Amalfi.VERY PRICEY. The smell it's wonderful but it doesn't last AT ALL. It doesn't worth the money!!!!!

1
Date of experience: May 30, 2025
Edwin Coleman
CREED 30 pound sample sets

Be careful with CREED 30 pound sample sets.I purchased one and the three did not smell of the advertised products. In fact the poor fragrances didn't last for more than 10 minutes. I wrote to their customer services who admitted that sometimes this happens but they do not issue refunds ON SAMPLES but these weren't free samples so 30 pounds down the drain.BEWARE!

1
Date of experience: May 09, 2025
Piqui675
Think twice

If you want to buy this, think twice!!! If you want to use the perfume just to go at the corner shop, it's right for you( because that is how long it lasts), they are just ripping you off.

1
Date of experience: May 05, 2025
Extremely disappointing

Extremely disappointing. After reading so much about how awesome Creed Aventis and other Creed perfumes are, I ordered a 5-bottle sample set from Creed themselves. I was excited to try them out, but my excitement disappeared faster than the smell of the cologne itself. Aventis smelled like it was a stale, old perfume, and I could barely smell it myself let alone get complementary comments from others. I tried the others, and none of them smell classy, or elegant, and the perfume is barely noticeable. With other perfumes like Swiss Arabian Oud, or Dior Savage, I can still smell them at the end of the day, and even the next day on my t-shirt. But Creed? Nothing. The very high price point is just a marketing gimmic. Avoid.

1
Date of experience: Apr 30, 2025

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