directunlocks.com

2.8
2.8 Based on 281 reviews

Unlock your phone from the comfort of your own home in just 6 hours....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.8

/
5

281 Reviews

5 Star
39%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
53%

Filtered Reviews

Filter Reviews

Review Time

Wamco One
SCAMMERS! BEAWRE

showed discounted rate of 24.99 and when payment is made and after the couple of minutes refreshing the pages, asked for the final payment of $54 again..SCAMMERS! BEAWRE!Re:: 3 points mainly I note here: 1. I have already submitted them with my IMEI code! (They 're lying) 2. Charges shown discounted, when the discounted amount is paid, additional charges shown to continue. (Hidden charges)3. Reviews, they spread fabricated reviews, and spreading lies. ( as there're no network locked to Maldives network (Ooredoo / Dhiraagu), but we have only post paid or prepaid here.)

1
Date of experience: Oct 30, 2025
Bagon Lee
So cool it real unlock my iPhone 16 I…

So cool it real unlock my iPhone 16 I feel so happy

5
Date of experience: Oct 30, 2025
CaptChrisj
Misleading Unlock Price for $24.99

Misleading Unlock Price for $24.99. After they run that they will demand more $ to unlock it stating the $24.99 was a verification only!

1
Date of experience: Oct 29, 2025
It is a scam

It is a scam. They lure you into a low initial payment, promising a quick unlock of your device. Eventually you never receive any good news and keep asking for more and more payments to be able to unlock the phone (so far $264). Furthermore, they first said that the amount payed was refundable to the credit card used for the payment, but then they said that it isnt, that it wont be refundable and that they can only give credits.

1
Date of experience: Oct 29, 2025
Candace
I enjoyed trying this was really lost…

I enjoyed trying this was really lost for words daughter broke n lost her iPhone 12 my mom had this one n I wasn’t sure it would work but it just did thank god n thank you great n fast service e life changing really appreciative

5
Date of experience: Oct 29, 2025
Patrick McBeth
This is a SCAM website

This is a SCAM website. Do not go near it. I paid two instalments and when I asked for an update on what was happening with my phone unlocking they stopped responding. Do not go near these people. Total rip off - they are dishonest, greedy, underhand and cruel to people who do not have a lot of money and just need help. Awful service.

1
Date of experience: Oct 29, 2025
Mauro Brembilla
No service, no refunds. They are ignoring me and my emails

They are ignoring me and my emailsNo refund even if they didn’t provide the paid service.They hide my reviews on directunlocks.comMy previous review here:EXPENSIVE FAILURE & CUSTOMER ABANDONMENT: STUCK AT 99% FOR 14 DAYSI purchased the unlock service for an iPhone 17 Pro locked to Reseller Flex USA (Order #3549962636941**), spending €109.99 (€83.00 for the failed unlock). This service is a complete failure and waste of money.1. Core Unlock Service Failed (14-Day Stall)• Service Not Rendered: I paid €83.00 for the Standard Unlock Service which has not been delivered. My order is unacceptably stalled at 99% completion for over 14 days. My phone remains locked.• Breach of Contract: The company breached its own T&Cs (Art 1.1) by failing to provide the promised service, despite website claims of a 15-minute to 24-hour delivery time.2. Support & Management FailureI showed extreme patience through a lengthy, repetitive chat with agent "Anna." Promises of priority and acceleration were made by Anna and the Managing Director (Jody, email 10 Nov 2025), but all were ignored.• Customer Abandonment: After weeks of stagnation, the company stopped responding to my direct messages for days, effectively abandoning support for a paid and failed service.They blocked me on the help chat, they don’t answer to my email.3. Institutional Lack of TransparencyThis company operates opaquely:• Ambiguous Legal Status: Public records show links to locations in the USA (where a consumer body advises the company is "out of business" with mail returned) and the UK (where related entities are non-compliant).• Hidden Domain: The domain registrant identity is masked.4. Refund Demand IgnoredDue to total service failure, I sent a formal demand for a full refund. To date, this formal request has been ignored.I DEMAND the IMMEDIATE REFUND of the €83.00 Standard Unlock payment for the non-delivered service. I will also dispute the entire €109.99 total via chargeback, as the initial Eligibility Check was useless due to the service's complete failure. I refuse credit notes.⚠️THEY ALSO HIDE REAL REVIEWS ON THEIR WEBSITE! I posted this same review, it isn’t visible if I visit it after deleting the cookies!!I strongly advise against using DirectUnlocks. Should their service fail, expect zero accountability and complete customer abandonment.EDITReply for Charlotte You should know my case by the number of messages and emails sent to “contact at directunlocks.com” with my nameMauro BrembillaMy refund request is super clearI don’t want to write my IMEI in a public review, you can write to me.To answer your last question: In the reviews on your website my review is visible only to my from my phone. From all the others devices it is not visible because you hide negative reviews

1
Date of experience: Oct 28, 2025
Luis Gallardo
Excellent service

Excellent service, very fast and very simple to perform.

5
Date of experience: Oct 28, 2025
Paid $84 for services that were never…

Paid $84 for services that were never delivered.Used their AI bot to drag out service

1
Date of experience: Oct 28, 2025
Joydeep
Fraud site

Fraud site. Asks for more money after initial payment. Dubious tactics used to collect extra money beware.

1
Date of experience: Oct 27, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More